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Filion Suites Resort & Spa

5.0 star property

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Indoor pool, pool umbrellas, pool loungers
Meeting facility
Private beach, sun-loungers, beach umbrellas, beach towels
Restaurant
Sports facility

Reviews

7.2 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

View in a map
74057 Bali Rethymno, Mylopotamos, Crete, 74057
  • Place, Livadi Beach
    ‪5 min drive‬
  • Place, Varkotopos beach
    ‪5 min drive‬
  • Place, Reptisland
    ‪14 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪63 min drive‬

Room options

Superior Room

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Villa, 2 Bedrooms, Private Pool

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

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About this property

Filion Suites Resort & Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a private beach and a casino. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 km.#Pets allowed Pets not allowed
During your stay at Filion Suites Resort & Spa, you'll be close to Livadi Beach. Enjoy features like free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy Greek cuisine and pool views while dining at MOURELO
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or manicures and pedicures at Blue Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, an outdoor tennis court and a steam room
  • 6 minutes by car from Livadi Beach and 11 minutes from Reptisland
  • Free local-area and shopping centre shuttle service
Filion Suites Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Filion Suites Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as scuba diving and sailing.

Free breakfast is available daily. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a hot tub.

Smoking is allowed in designated areas at this 5-star Mylopotamos hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
MOURELO – Overlooking the pool, this restaurant specialises in Greek cuisine and serves breakfast and dinner.
LITHOS – Overlooking the pool, this restaurant specialises in Greek cuisine and only serves lunch. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • LITHOS
  • MOURELO

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sailing
  • Sauna
  • Scuba diving
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 7 buildings
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Express check-in available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 5 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Filion Suites & Mylopotamos

Filion Suites Mylopotamos

Filion Suites Resort Mylopotamos

Filion Suites Resort & Spa Hotel

Filion Suites Resort & Spa Mylopotamos

Filion Suites Resort & Spa Hotel Mylopotamos

Filion Suites Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 10 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christine

Liked: Staff & service, amenities, property conditions & facilities
Tres bel hôtel avec un panorama merveilleux. Personnel du restaurant attentionné, buffets variés, chambre spacieuse toutefois logé au dessus du restaurant le bruit des chaises le matin et le soir est un gros point negatif. Pour la proximité des plages Bali n'est pas top..odeurs des égouts, plages bondées... Préférable de se rendre en direction de Reythymon et cela fait des kilomètres donc voiture indispensale
Stayed 7 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Déception pour un cinq étoiles

Ce n'est pas du tout un hôtel cinq étoiles loin de là .il faut prévenir qu'il n'y a pas de clim dans tout l'hôtel juste dans les chambres Il n'y a pas de climatisation dans le restaurant Ni de ventilateur dans la salle de restauration On doit manger en terrasse pour essayer d'avoir un peu d'air mais il ne faut pas avoir le nez délicat car des odeurs d'urine de chat nous remonte aux narines Les boissons type eau sont payant trois euros la bouteille. Il n y a pas de carafe d eau La nourriture n'est pas varié et très salée La connexion wi-fi est est payant pour la chambre et ne marche pas du tout Le manager de l'hôtel n'est pas très agréable Équivalent à un petit trois-étoiles en France Les chambres sont bien climatisé par contre Si on craint pas de manger dans la chaleur et d'avoir tout le temps chaud dans les couloirs de l'hôtel ! Les fruits et les gâteaux sont à température ambiante
Stayed 14 nights in Aug 2017
Verified

6/10 Okay

Frédéric

Liked: Cleanliness, room comfort

Hôtel moyen

bel hôtel mais pas du niveau d'un 5 étoiles : attente au restaurant, espaces verts peu entretenus, abords des piscines privatives négligés
Verified

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities

Mittelmäßiges Hotel keine fünf Sterne

Keine 5 Sterne
Verified

6/10 Okay

bharat

Disliked: Cleanliness
Overall, we had a pleasant stay. The first room were given on arrival late at night was terrible. It was damp and full of flies. We insisted on a move and this was arranged. That room (612) should not be given to guests! The hotel is not a five star, especially when compared to the standard you get in the far / middle east, US, and other parts of Europe. The staff were very friendly, helpful and tried their best. A few simple changes would make a stay better - eg a golf buggy type of transport to get around the resort which is on quite an incline. A proper porter service is also needed. WiFi should be widely available around the resort free of charge - it is currently free in the lobby but chargeable at 5 euros for 90 minutes. Pool towels should be made more available without having to pay a 5 euro deposit per towel. The bedding should be changed more regularly - you are asked to put a card on your bed if you DO NOT want your sheets to be changed but the absence of a card on the bed made no difference, the sheets were not changed until we spoke to the cleaner. We found the food repetitive as did a few guests we spoke to while others seemed content.
Verified

4/10 Poor

Kees

Liked: Cleanliness
Disliked: Property conditions & facilities

Teleurstellend vijf sterren hotel

Dit hotel is sterk verouderd en is zeker geen vijf sterren waard. Meer een goede 3 sterren hotel. Omgeving was mooi en hotel is goed gelegen. Zwembad was prettig en park is in algemeen zeer proper. Familie kamer was ruim maar meubileer was verouderd. Kamer was verschoond elke dag. Compliment voor de schoonmaaksters. Personeel in het hotel waren aardig. Wat het meest teleurstellend was was het eten dat heel matig was. Salades, vruchten en desserts waren veel te warm en gesmolten (er was geen ijs om te koelen en blijft 3 uur lang staan). Wel jammer want het hotel heeft een mooie locatie en potentie.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De er behjelpelig med det meste.

Bra kvalitet på hotel, halv pensjon var verdt det, ville booket igjen.
Verified

6/10 Okay

Colin

Disliked: Property conditions & facilities

Relaxing break in nice setting

We took 1 week vacation to the Fillion Spa and Resort hotel. The hotel itself was nice with clean facilities and a range of swimming pools available. However our main disappointment was with the service from the hotel staff and food variety for breakfast and dinner. We only ate at the hotel once during our whole stay as the food choice was very poor and there are fantastic restaurants available in the local town (Bali). At no point during all 7 days for breakfast were we offered drinks or coffee which for a 5 star hotel is very disappointing. It felt as if the hotel had ticked a lot of boxes to achieve the 5 star rating but has neglected the fundamental principle of service. Whilst we had a good vacation we would not recommend this particular hotel to friends unless a marked improvement in service is delivered. Car hire is essential as the hotel is located up in the mountains overlooking Bali. The car hire also offers a chance to branch out and discover other areas of the island which are truly beautiful.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good stay

The Hotel is well run, the food was generally good (albeit some of the dishes were colder than I prefer) and the staff very friendly. The location of the hotel is about 20 minutes walk from the local town and 30 minutes from the beach. A shuttle bus is provided but I did not use this as we hired a car for the duration of the stay. We stayed in a two room "villa", both rooms had ensuite bathrooms but only one bathroom had hot water. We complained about this twice but nothing came of it. In all honesty we did not push hard on this matter as we were a family and sharing the bathroom with kids was not a major issue. We might have pushed harder if we had been all adults.
Verified

6/10 Okay

ludivine

Liked: Staff & service, property conditions & facilities, room comfort

Personnel tres accueillant. Tres bel hotel. Tres b

Tres bonne experience, sauf la nourriture tres moyen ainsi que l'entretien des chambre.
Verified

6/10 Okay

Олег

Liked: Cleanliness, property conditions & facilities, room comfort
Недостаточно места для парковки. Без машины в этом отеле делать нечего. На пляж от отеля (примерно 5 км) возит 7-ми местная машинка, всегда полная. При заезде поселили не в тот номер и лишь на 3-й день предоставили номер в соответствии с бронью (лишнее перетаскивание вещей не всегда приятно). Кстати это вопрос и к Hotels, как так получилось, что в отеле не было номера забронированного и оплаченного на их сайте?
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inoubliable !

Une pause d'une semaine, après une longue année de travail. Cet espace vous réserve un cocon de convivialité en famille. Un lieu de détente chaleureux niché autour d'un décor fabuleux où la mer et la montagne se confondent. Profitant d'un buffet riche en saveur du terroir. Idéalement placé pour visiter cette magnifique île.
Verified

10/10 Excellent

sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort!

Great stay at a lovely resort. Staff were very attentive and always happy to help and the resort had many facilities to help pass the time.
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Quality hotel and great food.
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service

bel hotel dans une belle région

Nous avons été globalement satisfait de l'Hotel : Personnel attentif, chambres confortables, beauté du paysage... l'Hotel n'est cependant pas un hotel de luxe, il cherche à l'être mais ce n'est pas encore ça. La nourriture par exemple était bonne mais sans plus, l'eau des piscines était trop froide,... En résumé l'hotel était bien mais nous aurions espéré un petit peu plus.
Verified

4/10 Poor

Goldy

Disliked: Staff & service, room comfort
Είναι ένα καλό ξενοδοχείο. Σίγουρα δεν είναι πέντε αστέρων. Κυριωσ απευθύνεται σε ξένους τουρίστες και όχι σε έλληνες. Πολυ καλό το πρωινο, πολυ μέτριο το βραδινό γεύμα.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideale per chi la sera vuole rllassarsi

E' lontano dal mare, quindi occorre avere la macchina, ma è tranquillo, fresco e rilassante con due piscine. Si cena e si fa' colazione in una terrazza panoramica con un sottofondo di musica. Personale molto disponibile, buffet ricco, internazionale con caratteristiche greche di livello medio. Ottimo rapporto qualità/prezzo.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel calme et- cpnfortable

hôtel situé à l’extérieur de la ville, dans un endroit calme, sur une colline dominant la mer. La chambre était très confortable. Le personnel très accueillant. La localisation centrale, par rapport à l'ile, nous a permis d'avoir accès aux différentes cotes et de découvrir des sites superbes. Trés satisfait
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filion Suites

From the moment we arrived (very late at night) we were well looked after. The room was excellent with a great view over the valley to Bali. The buffet breakfast and dinners were great with a good selection to choose from. The pool was very clean and there were always enough beds available. All the staff were very friendly, especially Renata, Miri, Manos and Armando. I really can't think of any negatives. We would definitely stay here again.
Verified

8/10 Good

irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax

Ottima struttura, posizione panoramica, relax e tranquillità. Unico lato negativo il ristorante, la qualità e la varietà del cibo non è all'altezza del resto della struttura, inoltre in un luogo dove regna la pace e il silenzio la musica "alta" nel locale ristorante è veramente inadeguata.
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late afternoon at this hotel for a 1 night stay for 2 adults and 1 child of 11. It was mid October and the place was pretty quiet. Our room was prepared for only 2 adults but that was quickly sorted. Food was good, fresh and lots of it. The wine and water was very expensive in the restaurant but much more reasonable in the bar. There was not much going on around the place so glad we only stayed for 1 night but am sure it would be better in the summer. It is rather remote and a bus service is available up to around 6pm to shuttle to / from the resort of Bali. As it was very quiet it would have been good to have the bus service available later and enjoy the bars in Bali as there was no entertainment or music in the hotel bar. Overall a good nights stay.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Filion suites

Value for money though the hotel felt a litte abandoned and empty. The feeling of luxury was nowhere to be seen. Stayed for one night and was happy we had really nice other plans as well.
Verified

2/10 Terrible

Raphaël

Disliked: Staff & service, property conditions & facilities

En dessous de tout !

Le seul point extrêmement positif de l'hôtel est sa situation dans les montagnes et proche de Bali. Pour le reste la copie entière de cet hôtel est à revoir: le personnel (les serveurs notamment), l'entretien, la nourriture (pour un soi disant 5*). C'est vraiment dommage pour cet havre de paix. Le cadre vaut bien un 5* mais pour tout le reste je lui donne un 3*. Ce n'est pas une façon de recevoir des clients quand on se veut être un 5*. Copie à revoir !
Verified

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

definitively not a 5star hotel

completely under-staffed, even if staff is polite and tries to solve in a friendly way any problem. food ok, even if repetitive good position, but a car is mandatory nice pools a lot of small problems in the faicilities, e.g. internet not working.
Verified

6/10 Okay

Marieke

Liked: Cleanliness, room comfort

Niet de prestige die het hotel uitstraalt

Ondanks dat het hotel relatief nieuw is zie je dat er wel weer het een en ander mag gebeuren aan onderhoud. Afwerking is soms slordig. Het hotel ligt vrij afgelegen dus je bent afhankelijk van de faciliteiten daar. Ze hebben geen a la carte restaurant en ondanks dat het hoogseizoen was, werkte er 's avonds maar een persoon in de bar. De spa is helaas niet 's avonds open en dit terwijl je overdag van het mooie weer wilt genieten. In het hotel zaten vooral veel gezinnen met kinderen wat het rond de zwembaden druk maakte. Al met al naar mijn mening geen vijf-sterrenhotel.

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