Hilton Mystic

3.5 star property

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Photo gallery for Hilton Mystic

Courtyard
Lobby sitting area
Gift shop
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    ‪3 min walk‬
  • Mystic Seaport - The Museum of America and the Sea
    ‪3 min drive‬
  • Mystic Seaport
    ‪3 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

One King Bed Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, with Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard two doubles

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and conference space. Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Mystic's great location. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Irons
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
Hilton Mystic offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8070 square feet (750 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available.

This 3.5-star Mystic hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Irons – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Irons

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,070 square feet of conference space

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 0 to 10 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, quick drive to many cool things.
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Stayed 3 nights in Mar 2025

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was really helpful and nice. Everyone we met was friendly, staff and guests. I didn't realize how the hotel was directly across from the aquarium and the all cute shops! I knew we were close, so that's a bonus. Food and drinks were good at the restaurant in the hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

keesha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I checked into my first room and found the door open, so I returned to the front desk. The second room’s keys didn’t work, and there were dirty towels outside the door. In the third room, I discovered blood on the bathroom door.
Stayed 2 nights in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Pete, Johnstown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Second time staying and love the experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and check out staff super professional and friendly rooms were spacious and clean. Great fireplace and lounge area
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Dhamari

Stayed 1 night in Feb 2025

10/10 Excellent

montesa, Westhampton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

8/10 Good

Kelly, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for a getaway weekend with our son. Within walking distance to the aquarium and surrounding shops.
Stayed 2 nights in Feb 2025

8/10 Good

Dominick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would not recommend the adjacent restaurant. Service was terrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, wish the pool was heated but still had fun
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a visit to Downtown Mystic and the aquarium. Staff was great, rooms were great too. Nice to have a fridge and microwave in room.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice check in was fast
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

SZE KAR, NEWTON CENTRE

Stayed 2 nights in Feb 2025

10/10 Excellent

Kayte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location for a quick getaway with kids. We loved being able to walk to the aquarium and Olde Mystic Village. The hotel’s pool was great, especially at night when they put on movies. The front desk staff was accommodating and helpful. The hotel even had snacks put out for kids each afternoon and a room where they could do art/coloring.
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was woken up at 8:15am by Maintenace to come in and check the fire alarm. When I asked what was wrong, they could not give me an explanation. Check out is at 11am but a lady knocked on my door 3 times before 11am to see if I was still in the room. I told her initially I was checking out at 11am so I am not sure why she continued to knock on my door but definitely not the service I expect from a Hilton hotel.
Stayed 1 night in Feb 2025