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Jacaranda Nairobi Hotel

3.5 star property

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Photo gallery for Jacaranda Nairobi Hotel

Outdoor pool, pool umbrellas, pool loungers
Standard Room | Memory-foam beds, minibar, in-room safe, desk
Reception
Interior entrance
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Woodvale Grove, Westlands, Nairobi, 00800
  • Place, Sarit Centre
    ‪3 min walk‬
  • Place, Westgate Shopping Mall
    ‪10 min walk‬
  • Place, University of Nairobi
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Triple Room

Memory-foam beds, minibar, in-room safe, desk

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Memory-foam beds, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

View from room

Twin Room

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Memory-foam beds, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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The price is €105
includes taxes & fees
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About this property

Jacaranda Nairobi Hotel

2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Jacaranda Nairobi Hotel offers 128 accommodations with minibars and a safe. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Jacaranda Nairobi Hotel, you're just a quick walk from Sarit Centre. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Node Restaurant
  • Take a swim in the outdoor pool
  • Indulge with reflexology, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Sarit Centre and 12 minutes on foot from Westgate Shopping Mall
Jacaranda Nairobi Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the family-friendly Jacaranda Nairobi Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
The Node Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Node Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 1964
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 June and 6 June.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jacaranda

Hotel Jacaranda Nairobi

Jacaranda Hotel

Jacaranda Hotel Nairobi

Jacaranda Nairobi

Jacaranda Nairobi Hotel

Nairobi Hotel Jacaranda

Nairobi Jacaranda Hotel

Jacaranda Nairobi Hotel Hotel

Jacaranda Nairobi Hotel Nairobi

Jacaranda Nairobi Hotel Hotel Nairobi

Jacaranda Nairobi Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 161 reviews
Rating 8 - Good. 76 out of 161 reviews
Rating 6 - Okay. 23 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, and great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, incredible location, hotel grounds very well kempt and comfortable. Will book again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for a short stay in nairobi. The price was good and location unbeatable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in the City

Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly helpful staff, very clean room, no air con. Enjoyed my stay good value.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for location and faciltities. Great gym, spa and pool, and good selection for breakfast. Great to have a green space, and quiet pieve of nature in the heart of nairobi.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

LEWIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for my needs. Screens on windows might help keep mosquitoes away.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Imad

Liked: Cleanliness, staff & service
Very convenient location. Friendly staff. Property needs renovation.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome in the k heart of Nairobi

Welcoming, efficient and friendly. Amazing location.
Stayed 1 night in Mar 2023
Verified

8/10 Good

JALAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warmth in the heart of Nairobi

Ideal location. Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi convenient oasis

Decent rooms. OK TV channels. NICE gym. Great pool (gets a lot of local school swimming classes.) Super outside areas .. you're in your own beautiful garden within the city. Walk across the street to Sangrit Mall. Quick travel from airport and into West Nairobi via freeway. Good food and prices. Room price can't be beat compared to other similar options
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Keeley

Liked: Cleanliness, staff & service
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
Stayed 8 nights in Jul 2023
Verified

4/10 Poor

H.

Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor. Staff are friendly and it’s across the street from a nice mall.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig gode faciliteter - trænningscenter spa og fantastisk cafe i dejlig have omgivelser hvor man kunne sidde og arbejde Jeg kommer bestemt tilbage næste gang jeg skal til nairobi
Stayed 4 nights in Jan 2024
Verified

8/10 Good

LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms needs updating. The bath tub had cracked tiles etc. Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

BRUNO

Disliked: Staff & service, property conditions & facilities, room comfort

Poor value for the money

Old, dark, poor internet, mosquitoes in the room.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naast Sarit Centre shopping mall en heel goede spa + groot zwembad. Inrichting is een beetje oubollig maar prima hotel verder en centraal gelegen in Westlands.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

JuhaNopia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, friendly staff, and convenient location!
Stayed 6 nights in Nov 2019

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