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Zenitude Hôtel - Résidences Narbonne Centre

4-star property
18 Boulevard General De Gaulle, Narbonne, Aude 09 725 22 184
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3.7 out of 5
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Double Occupancy

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€82* Per night/room 17 May - 18 May

Studio Double Superior

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Occupancy

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment 1 room 4 persons

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Zenitude Hôtel - Résidences Narbonne Centre. During your stay, you're just a quick walk from Basilica of St. Paul Serge. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This upmarket aparthotel has 123 apartments. Each apartment includes amenities such as free WiFi and a TV.

  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and multilingual staff
  • Within a 10-minute walk of Basilica of St. Paul Serge and Musée Lapidaire Narbonne
  • Pets welcome for a fee (restrictions apply)

Zenitude Hôtel - Résidences Narbonne Centre ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Zenitude Hôtel - Résidences Narbonne Centre

Everyone (9) Couples (1) Family (2)
2 out of 5

Functional but no real facilities

After waiting 20 minutes on the street, we finally checked in as there was only one member of staff on the desk. The bathrooms smelt of sewage and one of our toilets wouldn't flush. Air con wasn't working and the drinks machine was broken when we arrived was still not fixed when we left. On a positive note, the location is great, only a 10-minute walk from both the station and the beautiful town square and Cathedral.

Posted by , from Saint Nazaire on 25 Aug 2016

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2 out of 5
Pros: Not too far from the city centre
Cons: Sort out the smell in the bathroom
We had 2 ground floor rooms, the smell in the bathrooms was like an open drain. The staff were aware of the smell but nothing was done about it.

Posted by , from Peterborough on 17 Jul 2016

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5 out of 5
The studio was very clean. Kitchenette well equipped. What I personally like is that you can bring your dog. Breakfast is great.

Posted by on 9 Oct 2023

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4 out of 5
Gute Lage, sehr freundliche Dame am Empfang. Die Zimmer sind praktisch eingerichtet, schönes, sehr sauberes Bad. Gutes Preis/Leistungsverhältnis.

Posted by on 22 Jul 2021

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Comment from Hotel Management

24 Jul 2021 by LA RECEPTION

Dear Guest, Many thanks for your review! We hope to welcome you again soon! Best regards

4 out of 5
Hôtel bien situé avec parking. Les prestations sont très correctes. Accueil souriant et agréable

Posted by on 16 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by LA RECEPTION

Bonjour, merci beaucoup pour cet excellent commentaire. Toute l'équipe est très touchée. Votre satisfaction est notre priorité! Nous espérons vous revoir très vite dans notre région. Bien cordialement, Cordialement

4 out of 5
Tilava, siisti ja hyvällä sijainnilla. Respa auki rajoitetusti. Huoneessa hyvä vihkonen jossa paljon ohjeita ja vinkkejä hotellin sekä kaupungin palveluihin. Aamiaista emme ottaneet. Pyykkitupa oli hyvä, mutta koneen käyttämä pesuaine todella voimakashajuinen. Muiden asukkaiden pitämät äänet kuuluivat välillä aika selvästi ja siivooja piti todella kovaa meteliä huoneita siivotessaan.

Posted by , from Suomi on 9 Apr 2019

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Comment from Hotel Management

11 Apr 2019 by La Réception

Dear guest We thank you for your gratefully feedback about your stay. We are delighted to see that you enjoyed our apartments and facilities and all our team is deeply thankful for your trust. We wish to welcome you again, Best Regards,

3 out of 5
Hôtel propre Chambre mal agencé Dommage d avoir un compteur linky dans la chambre je suis pas fan Après bien placé pour visiter le centre de narbonne

Posted by , from ST JUERY on 24 Sep 2018

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Comment from Hotel Management

30 Apr 2019 by La Réception

Cher Pellaprat , Nous avons pris connaissance de votre commentaire et vous remercions d'avoir pris le temps de le rédiger. Nous espérons que nous pourrons avoir l'opportunité de vous accueillir bientôt dans l'un de nos autres appart-hôtels du groupe Zénitude. Cordialement

3 out of 5
Chambres et personnel bien. Bémol : la saleté de la moquette des couloirs

Posted by , from narbonne on 28 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by La Réception

Bonjour, Nous vous remercions d'avoir pris le temps de laisser votre avis concernant notre résidence. Nous prenons en compte votre remarque concernant la moquette qui sera changée courant fin d'année. Nous espérons avoir le plaisir de vous recevoir à nouveau . Cordialement, La Réception

4 out of 5

Confortable

Pros: -
Cons: -
Location: -
Chambre bien isolée et grand lit confortable. Très propre. Accueil agréable.

Posted by , from Narbonne on 10 Aug 2017

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4 out of 5

Je recommande

Très bon séjour de 8 jours petit - pour le parking payant à 10€ par jour et pas de parking gratuit a proximité.

Posted by on 5 Aug 2016

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About the Zenitude Hôtel - Résidences Narbonne Centre

Location 18 Boulevard General De Gaulle, Narbonne, Aude 11000

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Zenitude Hôtel - Résidences Narbonne Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Narbonne aparthotel is smoke free.

  • 123 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Narbonne Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Zenitude Hôtel - Résidences Narbonne Centre offers 123 accommodations with a hairdryer and blackout curtains. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Television
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 4:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 7:00 AM-10:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 10:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 5.00 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 25
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. The property is professionally cleaned. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation
  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16.90 for adults and from EUR 8 for children aged from 6 to 12
  • Secured self-parking fee: EUR 10 per day
  • Pet fee: EUR 5.00 per pet (varies based on length of stay) plus a one-off EUR25 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Appart'City House Narbonne
  • Zenitude Hôtel-Résidences Narbonne Centre House
  • Zenitude Residences Narbonne
  • Zenitude Hôtel Résidences Narbonne Centre
  • Zenitude Hôtel - Résidences Narbonne Centre Narbonne
  • Zenitude Hôtel - Résidences Narbonne Centre Aparthotel
  • Zenitude Hôtel - Résidences Narbonne Centre Aparthotel Narbonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.