Hilton Franklin Cool Springs

4.0 star property

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Photo gallery for Hilton Franklin Cool Springs

Lobby
Daily full breakfast for a fee
Lobby
Business centre
Breakfast and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Laundry
  • Pool

Explore the area

View in a map
601 Corporate Centre Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪1 min drive‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪28 min drive‬

Room options

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Franklin Cool Springs

Suburban hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wired and wireless Internet access (Wi-Fi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hilton Franklin Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at HARTH
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Free local-area shuttle service
Hilton Franklin Cool Springs offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A free area shuttle within 5 miles is available. Parking is available for a fee.

This 4-star Franklin hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
HARTH – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 17 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HARTH

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 01 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin

Reviews

Hilton Franklin Cool Springs Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 784 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

10/10 Excellent

Teramena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful upscale hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Quitrel

Stayed 1 night in May 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this location, great place to stay and close to many amenities. I’m leaving.
Stayed 6 nights in May 2025

10/10 Excellent

Alin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel Great location and the service is very good. Would highly recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of nice amenities. The staff were wonderful. Looking forward to staying here once again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Savanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff and easy access to all Franklin has to offer. Also close to the 65 which makes getting to Nashville a breeze.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy on-off interstate location. Clean, comfortable, felt very safe. Only negative having to pay for parking.
Stayed 3 nights in May 2025

10/10 Excellent

Alec, Cumming

Stayed 2 nights in May 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in May 2025

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay for a local event. Everything from checking in to check out was exceptional. I would also like to thank Donna at the front desk for helping with the flowers for my wife’s Mother’s Day gift!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the freeway, restaurants and shopping. It is away from the craziness of downtown Nashville but still close enough to drive and visit. The staff is very prompt with any requests. I would absolutely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in May 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was very helpful, welcoming and provided excellent service. The property was well maintained, lobby, room and hallways were all very clean hence the five stars.
Stayed 1 night in May 2025

10/10 Excellent

Calieen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambiance!
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
High area with classy amenities.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but room not serviced for next day

The stay was great except our room was not serviced for the second night. The main problem was we did not get any coffee pods for the next morning. Nice hotel, nice restaurant, nice bar area and service was good except for the room servicing.
Stayed 2 nights in Apr 2025