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Hilton Franklin Cool Springs

4.0 star property

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Lobby
Breakfast and dinner served, American cuisine
Daily full breakfast for a fee
ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
601 Corporate Centre Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Vanderbilt University
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Corner King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Executive King Room

  • Sleeps 2

Hearing Accessible Corner King Room

  • Sleeps 2

Mobility Accessible One Bedroom Suite with Roll-in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll-in Shower

  • Sleeps 2

Hearing Accessible One Bedroom Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll-in Shower

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

1 KING BED EXECUTIVE LEVEL HEARING ACCESSIBLE

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Executive Level Room With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 2

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About this property

Hilton Franklin Cool Springs

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wired and wireless Internet access (Wi-Fi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hilton Franklin Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at HARTH
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from CoolSprings Galleria and a few minutes from Aspen Grove Park
  • Free local-area shuttle service
Hilton Franklin Cool Springs offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A free area shuttle within 5 miles is available. Parking is available for a fee.

This 4-star Franklin hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
HARTH – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 17 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HARTH

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin

Hilton Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1002 reviews
Rating 8 - Good. 145 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Cody

Disliked: Cleanliness, amenities
Dirty linens, thin walls, we lost a necklace and contacted the hotel several times but they weren’t interested in helping.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marshelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the overall feeling I get when I stay at Hilton… just ad a complimentary breakfast at all locations and a little more lighting in the bathrooms, will be perfect place then !
Stayed 2 nights in Nov 2025

10/10 Excellent

Kethlin

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, clean, comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 1 night in Oct 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025

4/10 Poor

sharon, Peoria

Stayed 2 nights in Nov 2025

8/10 Good

CHARLES

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and updated. Staff were very helpful. Restaurant was amazing. It was quiet and in a great location. And the bed......I wish I could take it home with me.
Stayed 3 nights in Oct 2025

8/10 Good

MOHAMAD, Huntsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at a very nice and quiet area with close proximity to city.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Roslyn

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
We love staying here. This is our second time staying at the Hilton Franklin Cool Springs and the staff is always amazing and the beds are so comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Ebony, Columbia

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My room wasn’t cleaned.
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with exceptional staff, great breakfast. My only critique is they need new mattresses. Mall down the street with plenty of restaurants and right off the interstate.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Oct 2025

6/10 Okay

scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room had a lot of dead bugs on the bathroom vanity, which has not been cleaned off
Stayed 2 nights in Oct 2025

10/10 Excellent

FRANK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Carla Jo

Stayed 2 nights in Sep 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Wonderful stay.. hotel and staff excellent!
Stayed 5 nights in Sep 2025

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