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Best Western Plus New Cumberland Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Cumberland Inn & Suites

Exterior
Lobby
Business centre
Property amenity
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
702 Limekiln Rd, New Cumberland, PA, 17070
  • Place, Yellow Breeches Creek
    ‪9 min walk‬
  • Place, Green Hill Family Health Center
    ‪3 min drive‬
  • Place, Pennsylvania Farm Show Complex
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Parking included
3.6 out of 5, Good, 991 reviews
The price is €66
includes taxes & fees
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About this property

Best Western Plus New Cumberland Inn & Suites

Hotel in New Cumberland with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Plus New Cumberland Inn & Suites offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

This New Cumberland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Cumberland Inn & Suites. During your stay, you'll be close to Yellow Breeches Creek. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 1-minute drive from Yellow Breeches Creek and a few minutes from Green Hill Family Health Center
  • Pets welcome for a fee (restrictions apply)
Best Western Plus New Cumberland Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Best Western Plus New Cumberland Inn & Suites also features laundry facilities, express check-out, and camper van/bus/lorry parking. Self parking is free.

This New Cumberland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus New Cumberland Inn & Suites.

Property is also known as

BEST WESTERN New Cumberland
BEST WESTERN PLUS New Cumberland
BEST WESTERN PLUS New Cumberland Inn
New Cumberland Best Western
BEST WESTERN PLUS New Cumberland Inn Suites
Plus New Cumberland & Suites
Best Western Plus New Cumberland Inn & Suites Hotel
Best Western Plus New Cumberland Inn & Suites New Cumberland

Reviews

Best Western Plus New Cumberland Inn & Suites Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 1004 reviews
Rating 8 - Good. 323 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 94 out of 1004 reviews
Rating 2 - Terrible. 90 out of 1004 reviews

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Better rating if pool wouldve been open first day
Stayed 3 nights in Jul 2025

6/10 Okay

Janet

Travelled with family

sheet was dirty

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend.

No one there to check in. Multiple key cards didn't work for us and other guests on our floor. The front desk then blamed us the guests saying we don't understand how to use the cards yet one of the other guests had already been there for days and said it's been nothing but issues and the card worked before they left the room. No linen for the pullout then didn't give us any fitted sheets just pillow and blanket for it. The only saving grace was the rooms were actually clean otherwise staff was rude and this was not a great experience.
Stayed 1 night in Aug 2025

4/10 Poor

Yessenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived - Bathroom Lobby was soiled with blood . Checked in Room #1 - Beds had dust from either a vent , vacuum or machinery. Transferred room #2 - Hair bathroom , toilet dirty , found dead bug inside sofa bed , Had to run to Walmart to purchase a air mattress instead. No extra linen or pillows , had to asked to be transferred to another room .
Closet haven’t been sweeped , noticed this before putting down our personal bags .
Guest lobby
Had to wipe down furniture with Clorox wipes
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairly decent stay

Got in late so the only thing I can review is the room. Check-in was great. It was very easy. Was saddened by the fact that breakfast is at 7a on Saturday and Sunday. I obviously missed that bit. I had an engagement at 7 so obviously no breakfast. That would have been good to know. Smelled a little old in some places when I ventured down to the ice machine but the lobby was nice and bright. Overall for my purpose it was a fairly decent stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet area with not many commercial buildings near besides a gas station.
Stayed 1 night in Jul 2025

2/10 Terrible

AMIT

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they give me the room that’s not even clean inside and after I let them know, they called the housekeeping and start cleaning their room and I find the room has a fly in the room coffee supplies in the rooms are eaten by mouse. I have a picture too, not at all as expected not respond from customer service after I let him know that it has a fly in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Li

Travelled with family, Business traveller
Liked: Amenities
Great stay!
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Abigail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff is amazing
Stayed 1 night in May 2025

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, perfectly adequate location
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra Maria

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location dog friendly
Stayed 2 nights in Jul 2025

6/10 Okay

Gord

Travelled with group
Disliked: Staff & service
Hotel was decently clean but showing its age and in need of some reno’s. It’s close to the highway and has lots of food choices nearby which is nice. Biggest downfall is its definitely lacking staff, the provided breakfast was always out of items and you had to go look for someone to replenish them. We stayed for three days and no one tidied / cleaned our room or replaced any towels. Only saw the same two staff members the whole time we were there, not sure if they’re the only ones?
Stayed 3 nights in Jul 2025

6/10 Okay

Catherine, Sanford

Very noisy fan in the bathroom l, had wanted to take a calming bath but way too noisy. Liked the coffee machine in the dining room
Stayed 2 nights in Jun 2025

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
Clean, quiet, good freeway access. Perfect stay over.
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was great. The hotel was very nice. Convenient off the highway, shopping and restaurants nearby. Our only complaint are that they did not keep up with the breakfast. Many things were out when we went to eat.
Stayed 2 nights in Jul 2025

6/10 Okay

Mariana

Disliked: Cleanliness
The floors outside the elevator was dirty. Room not big deal, it was clean. Pillows smaller than regular size pillows. Breakfast too plain, just eggs, biscuits and grave (not really good), pancakes good. Back door wasn't working, anybody could enter the building.
Stayed 3 nights in Jul 2025

2/10 Terrible

Danny, Paris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had no issues with the room we were staying in but the grounds and the hotel itself was horrible. Not clean. Not well maintained. The indoor pool was gross. There were several areas throughout the property that looked like it hasn’t been cleaned in months. The complimentary breakfast was terrible.
Stayed 2 nights in Jun 2025

8/10 Good

Alfred

Business traveller
Over the years the hotels condition has deteriorated and they never thoroughly clean the jacuzzi tubs.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nathalia

Stayed 2 nights in Jun 2025