2/10 Terrible
Nate
22 Aug 2025
My vehicle got towed
I was not really satisfied that weekend. I stayed at that hotel because my car got towed the very next day and I wasn’t told about the parking situation there.. I got there exhausted and the lady there was working kind of fast so she just gave me my room key and asked for my ID but did not mention how the parking process works and she didn’t even offer to call my room to ask if I gotten a parking permit for my vehicle and for that reason, my vehicle ended up getting towed the very next day and I had to spend all the money I had for that weekend to get my vehicle out and it was $210. My experience was ruined and I went out there to enjoy New Haven and I couldn’t even do that because of the fact that my car got towed and I lost the money I brought for that weekend.. I don’t ever wanna go back there again because it’s just the fact that I was not notified of how the parking works and the lady at the front desk did not mention it to me at all. She didn’t even bother to try to call my room to ask if she’s giving me a parking permit for my vehicle but like I said because of that, I lost my car the next day and I had to take a Uber all the way up there to get it back. I don’t know why the person at the front desk didn’t notify me about the parking even if there was signs aroun I was exhausted and it was late. I just wanted to go up to my room and rest. They said they couldn’t do anything about it and it really hurt me because I lost the money I brought for that trip. No compensation
Nate
Stayed 2 nights in Aug 2025































