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Holiday Inn New London - Mystic Area by IHG

3.0 star property

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Photo gallery for Holiday Inn New London - Mystic Area by IHG

Exterior
Premium bedding, desk, iron/ironing board, rollaway beds
Indoor pool
Breakfast and dinner served, American cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
35 Governor Winthrop Blvd, New London, CT, 06320
  • Place, Garde Arts Center
    ‪2 min walk‬
  • Place, New London Ferry Dock
    ‪5 min walk‬
  • Place, United States Coast Guard Academy
    ‪19 min walk‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(80 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Roll-in Shower (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn New London - Mystic Area by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Holiday Inn New London - Mystic Area by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This New London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn New London - Mystic Area by IHG. During your stay, you're just a quick walk from Garde Arts Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at La Luna Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by car from Mystic Aquarium and Institute for Exploration and 12 minutes from Mystic Seaport
Holiday Inn New London - Mystic Area by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Holiday Inn New London - Mystic Area by IHG. Free self parking is available.

This 3-star New London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
La Luna Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Luna Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,004 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 15 per person
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel New London
Holiday Inn New London
New London Holiday Inn
Holiday Inn New London Hotel
Holiday Inn New London Mystic Area Hotel
Holiday Inn Mystic Area Hotel
Holiday Inn New London Mystic Area
Holiday Inn Mystic Area
New London Mystic Area By Ihg
Holiday Inn New London Mystic Area
Holiday Inn New London Mystic Area an IHG Hotel
Holiday Inn New London - Mystic Area by IHG Hotel
Holiday Inn New London - Mystic Area by IHG New London
Holiday Inn New London - Mystic Area by IHG Hotel New London

Holiday Inn New London - Mystic Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nathalia

Stayed 1 night in Nov 2025

10/10 Excellent

Fanja

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The room was very spacious and clean, the bathroom and the pool were perfect. We had the breakfast, not buffet but it was okay with good options for coupon holders. Staff was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Best sleep all week. Clean…..comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Alfonzo

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was extremely helpful at check-in and also when I was looking for recommendations for restaurants in the area. Would definitely stay there again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

2/10 Terrible

yuzef

Business traveller
Disliked: Amenities
Front desk was rude asked for information @3am shift
Stayed 1 night in Nov 2025

8/10 Good

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Efficient, clean and room always made up.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oral

Liked: Cleanliness, staff & service, amenities
I had a great experience
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my honest review. The room was clean, the staff in the dining area was AMAZING, staff behind the counter was ok. The hotel itself is what youd expect for a Holiday Inn. Elevator was slow as hell. Hughlight was the amazing food service workers in the breakfast area with the strong accent. Also alot of people had breakfast vouchers, we did not. We tipped.
Stayed 1 night in Oct 2025

10/10 Excellent

larry

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and knowledgable check in Area was safe Rooms clean Bed was comfy And theres a bonus... a puertorican restaurant called la familia 7 mins away. Its a great stay for the money. Nice sorrounding towns
Stayed 2 nights in Oct 2025

8/10 Good

Liudmila, CHELMSFORD

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good room and location, eas a bit crowdy because of the wedding event onsite
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

8/10 Good

Shant

Stayed 1 night in Nov 2025

10/10 Excellent

Madeline

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service
The room was not 100% clean
Stayed 1 night in Oct 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Our room, at first, appeared to be comfortable and quiet. The quietude changed in the middle of both nights. The refrigerator began making a very loud rattling noise; was it the compressor? fan? motor? I couldn't unplug the fridge without upsetting the television. It took about 45 minutes each night to maneuver the fridge into a position that would still the noise. I myself became rattled and couldn't get back to sleep. Because we had to get up early, both nights offered no rest. Moreover, there was scant amount of coffee in the room (and NONE in the lobby) to perk me up, so we had to find some elsewhere How could a major chain hotel get away with such shoddy service?
Stayed 2 nights in Oct 2025

2/10 Terrible

Max

Stayed 1 night in Oct 2025

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