DoubleTree by Hilton New Orleans

4.0 star property

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Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Ballroom
Reception
Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪2 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • City view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • City view
  • 125 sq m
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • Ocean view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and a safe. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Canal Street and Caesars New Orleans Casino
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22.0 for adults and from USD 15.0 for children
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 137 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location to view various Mardi Gras parades, walking distance to convention center.
Stayed 4 nights in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
In the heart of New Orleans.
Stayed 1 night in Mar 2025

10/10 Excellent

Jiaqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place/ aggravating parking

Parking lot is aggravating to park in as multiple lanes were dead ends and required you to back up. Parking wasn’t clear about paying or not. Other than that it had a great location and some close places to eat
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Stayed 2 nights in Dec 2024

10/10 Excellent

Peter Walrave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, staff was very nice. Convenient location that made walking anywhere easy.
Stayed 2 nights in Nov 2024

4/10 Poor

Troyunah

Stayed 3 nights in Feb 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2025

10/10 Excellent

Dathan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful. Would definitely recommend staying here. Convenient to mall, and walking distance to Bourbon Street
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in New Orleans

My brother and sister-n-law came along with me on a business trip to Orlando, FL. We stayed one night at the Double Tree by Hilton in New Orleans, LA. We had dinner at the nearby ACME Oyster House Restaurant since 1910. Great ambiance and delicious food.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, O'Fallon

Liked: Amenities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice Hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2024

8/10 Good

Virginia

Good location; easy access to port
Stayed 1 night in Jan 2025

2/10 Terrible

DeShannon

Disliked: Property conditions & facilities
The property was old. The a/c didn’t work the table were broken,Definitely needs an update
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Walkable distance to French Quarters.
Stayed 2 nights in Feb 2025

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy for cruise ship access
Stayed 1 night in Feb 2025

6/10 Okay

Remona

Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

charmagne

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jan 2025

8/10 Good

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property close to French Quarter, cruise ship port, and riverwalk. Breakfast buffet was standard fare and overpriced at $22.
Stayed 1 night in Feb 2025

8/10 Good

Wendie

It was ok

This was my first time at the hotel and to NOLA for my birthday weekend. When I arrived at the front desk the person looked tired and didn't smile or anything. She didn't give me information about breakfast or anything. I had to find out myself. The room was good. I slept good and I'm happy the room provided shampoo, conditioner, and body wash. The water pressure in the shower was decent, and it didn't seem like I was taking a shower in light pressure water. When I checked out the manager didn't greet me or anything. He didn't smile and just gave me my hotel reciept. The staff needs to work on their hospitality skills They weren't cheery or anything. They didn't seem like they wanted to be there. NOT GOOD.. The only place where I felt welcome was when I had breakfast every morning. Marie who works there was so sweet and took care of me with whatever I needed. In all, it was on a great location to walk to Bourbon Street and French Quarters. The front desk needs help !!!
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had several things that were exceptional however there were, some bad things. First the shampoo container was ripped off the wall in the room 627. it was left in the shower with 2 2inch screws sticking out of it. It should have been reinstalled or replaced with another. the towels were like drying yourself with a piece of sandpaper. When we went downstairs to catch a taxi there was no place to sit while waiting for them to arrive, I am disabled and found this very difficult. Finally we had supper the final night in the hotel restaurant and I had the chicken tenders and they were overcook so much that i was very unhappy additionally my partners mac and cheese was equally bad. I dont want you to think I was totally unhappy but I really felt that I should tell you about the bad experiences.
Stayed 3 nights in Jan 2025