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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Lobby sitting area
Lobby
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars Superdome
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 19.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Canal Street and 7 minutes on foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maceo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Johndy

Stayed 3 nights in Mar 2025

10/10 Excellent

Lessette, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!! Near everything!!! Comfortable bedding! Clean and quiet! Near a lot of restaurants and bourbon street. Very safe area!!!
Stayed 3 nights in Mar 2025

4/10 Poor

ashanti

Travelled with partner
Disliked: Cleanliness, staff & service
The tv did not work. The service team did not mop or vacuum the floor. Front desk never answered the phone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big comfortable room

The hotel is in proximity to the French Quarter. It is an easy walk. The room was spacious and the bed was comfortable. Breakfast was a plus. I recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The room and hallway were clean and quiet. Breakfast variety from scrambled eggs, bacon, sausage, fruits and a number of other foods. Parking fee but conveniently located behind the hotel. I would go back and stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Catania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t very comfortable but that was the only complaint. The check in & out process went quickly & easily. My son told me that the pool was cold but it’s February so, to me, that’s to be expected.
Stayed 2 nights in Feb 2025

8/10 Good

Kathy

Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise vacation

The hotel was in a good location and was very clean the staff was very good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast good. Easy walking to events
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

8/10 Good

Sylviane

Liked: Property conditions & facilities, room comfort
Very good breakfast, iom a little small and had earplugs on the floor from the person before
Stayed 2 nights in Feb 2025

6/10 Okay

tina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs, friendly staff and clean room.
Stayed 5 nights in Jan 2025

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities
Terrible stay. People partying in the hall at 2 in the morning banging objects hitting the walls and yelling. Bathroom needed more towels. Shower head loose had to hold it to shower. More water out of the tub than in shower. Terrible experience for the money spent
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Jan 2025

2/10 Terrible

Khristee

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOLA

Perfect area for walking to the French Quarter.
Stayed 1 night in Jan 2025

6/10 Okay

Maria

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

KHANH

Stayed 1 night in Jan 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jan 2025