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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch and dinner served
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪3 min walk‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪4 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn New Orleans West Bank Tower by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Holiday Inn New Orleans West Bank Tower by IHG offers 181 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn New Orleans West Bank Tower by IHG. During your stay, you're just a quick walk from Oakwood Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy American cuisine while dining at Round House Bar and Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1386 square feet (129 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Round House Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,386 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank

Holiday Inn New Orleans West Bank Tower

Holiday Inn New Orleans West Bank Tower Gretna

Holiday Inn New Orleans West Bank Tower Hotel

Holiday Inn New Orleans West Bank Tower Hotel Gretna

Holiday Inn West Bank Tower

Holiday Inn West Tower New Orleans

Holiday Inn Gretna

Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk check-in, clean, good-sized room, good breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities
Clean, Friendly staff, Great parking and location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Great rooms very comfortable beds
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Barbara

Room was clean Great location very near downtown which loved it quick and easy to just jump over the bridge and you were in town.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Candra

Liked: Cleanliness, amenities, property conditions & facilities
Easy to locate room was clean staff was nice, I simply just love the vibe and unique shape.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and water pressure was amazing!We were allowed to check in a little early which helped since we traveled in from Florida by car . Location is very convenient to traveling to the French Quarter. Staff was very friendly! We would definitely stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charlesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, Convenient to various areas & easy parking. Enjoyed my stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities
Great location, beds were very comfortable, front desk was very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leyanise

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean ! Liked everything about the hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edwane

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was nice and quick to set me up with my room. The room was adequate and bed was comfortable. The shower head was the terrible part of the room. No water pressure and it came out scattered and sparingly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jered

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trelise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roger

Liked: Property conditions & facilities
Awesome Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jakaylan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Myrisha, monchondria

Liked: Cleanliness, staff & service, amenities
Work on that elevator, and put a dehumidifier in the rooms to decrease mold. It has that smell. Otherwise it’s truly a great hotel. Parking can be crazy.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jennifer

Disliked: Amenities, property conditions & facilities
Hotel was a little outdated. The room was just average for the price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Lakechshula

Liked: Amenities
N/A
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was attentive. Location was convenient and not far drive to NO. My only complaint was it was hard to fall asleep with the interstate is traffic right outside the window, otherwise was fine
View from room
King room
Stayed 1 night in Nov 2025

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