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Hotel 48LEX New York

4.5 star property
VIP Access

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Photo gallery for Hotel 48LEX New York

View from room
Dining
Shower, rainfall showerhead, designer toiletries, hair dryer
Penthouse, 1 King Bed | Living room | 37-inch flat-screen TV with cable channels, TV, iPod dock
Double Bed, Salon | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
517 Lexington Avenue, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Salon - Accessible

Premium bedding, minibar, in-room safe, desk

Queen Salon - Accessible

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Bed, Salon

Double Bed, Salon | Premium bedding, minibar, in-room safe, desk

Double Bed, Salon

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for The Master Suite

The Master Suite | Premium bedding, minibar, in-room safe, desk

The Master Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Salon

Terrace Salon | Premium bedding, minibar, in-room safe, desk

Terrace Salon

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Hotel 48LEX New York

Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. A manager's reception is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area.
Hotel 48LEX New York offers 116 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Hotel 48LEX New York. During your stay, you're just a quick walk from 5th Avenue. Features include a free manager's reception, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a meal at the brasserie or drinks at the lobby lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of 5th Avenue and Grand Central Terminal
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A 24-hour health club, a terrace, and tour/ticket assistance are also featured at the luxury Hotel 48LEX New York. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

The hotel hosts a free manager's reception daily.
Basserie Cognac – On-site brasserie.
The Lounge – On-site lobby lounge. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 75 per night)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Basserie Cognac
  • The Lounge

Things to do

  • 24-hour health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Dishwasher
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 215 per vehicle (return)
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel 48LEX New York offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

48 Hyatt Lex
48 Lex
Hyatt 48
Hyatt 48 Lex
Hyatt 48 Lex Hotel
Hyatt 48 Lex Hotel New York
Hyatt 48 Lex New York
Hyatt Lex 48
Lex 48
Lex 48 Hyatt
Hyatt 48 Lex Hotel New York City
Hotel 48LEX New York
Hotel 48LEX
48LEX New York
48LEX
Hotel 48LEX New York Hotel
Hotel 48LEX New York New York
Hotel 48LEX New York Hotel New York

Hotel 48LEX New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Scituate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was big and comfortable. Staff is very friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
staff was very kind and attentive . I will be back again
Stayed 2 nights in Nov 2025

8/10 Good

Maria carla Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Area is walkable and safe day and night. Breakfast was supposed to be included, we paid for it, they give you a voucher per room of $25 and the only available menu is $32 so they always charge you, we are a couple so 1 item was not enough
Stayed 2 nights in Nov 2025

4/10 Poor

Andrea, canton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice and professional. The hotel on the other hand is old and the rooms are not well kept. For instance the carpet looked old and dirty although I'm sure it was vacuumed. The room had an extra vent that was blowing cold air despite us having the heat on. It looked like it was separate from the heating system. Not only that it was bringing in cold air it was noisy and it went on the whole time. The phone was not functional had to contact the front desk on my cell. There was no coffee in the room - we had to call services for it. (They only had decaf available.) I would not stay there again. Frustrating ...
Stayed 1 night in Nov 2025

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities
Very accommodating!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room. Large Bathroom. Kitchenette area. Quiet Space and convenient area from GCT. Would stay again. Stayed for Business. Did not have breakfast so cannot comment on that aspect of accommodations.
Stayed 1 night in Nov 2025

2/10 Terrible

Mark, Northampton

Disliked: Cleanliness, amenities, property conditions & facilities
Check your pricing before booking!! The hotel adds an additional $50 per night to the total room cost to be paid on checkout. It’s in the small print. They clearly do this to make the room more competitively priced when you search. WiFi barely worked in the room. Breakfast is expensive and very average.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vibha

Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
The room had 2 full size beds with very clean and well made linens. There was also an adjacent sitting area with a large tv, couch, coffee bar with mini fridge and an updated bathroom. The front desk staff were very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Haiwei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Most accommodating staff in the world.
Stayed 1 night in Nov 2025

2/10 Terrible

Ingrid

Did not stay here. I booked for the incorrect date and within minutes tried to cancel and couldnt. I was even able to change the dates. I wouldve paid a fee but they denied me any type of option.
Stayed 1 night in Nov 2025

10/10 Excellent

Janaya

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Amazing corner room view
Stayed 1 night in Nov 2025

10/10 Excellent

Laura, Red Bank

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and it came with daily bottles of water.
Stayed 3 nights in Oct 2025

2/10 Terrible

Javier

Disliked: Amenities, property conditions & facilities
Terrible experience at Lex 48, New York — Do not recommend this hotel This was, without a doubt, one of the worst hotels I’ve stayed at in New York. On checkout day, I left my luggage at the front desk to pick up later. When I returned, one of my suitcases was missing. The staff had no control over stored luggage — they didn’t ask for any claim ticket, were rude, and seemed completely unbothered. After a long wait, an employee told me he had taken some suitcases to other rooms. To find mine, the staff started opening occupied rooms, saying “no one’s here, let’s go in,” and even let me walk in to look through everything myself. It was shocking and unsafe. The way they entered rooms so casually showed that the hotel has zero security — anyone could access guests’ belongings without supervision. The staff refused to take responsibility and even threatened not to return my things when I complained in the lobby about how poorly they handled the situation. The facilities are also disappointing. They charge a $50 “resort fee” that makes no sense: only one elevator works, the gym is very poor, the bar is unpleasant, and the restaurant hostess — where you’re supposed to use a breakfast credit — was rude and refused to honor coupons. On top of that, I noticed the safe in my room had been tampered with. I strongly advise against staying at Lex 48. The service is terrible, the facilities don’t justify the price, and the lack of security is alarming. There are many bett
Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities
Great value - large room not overly priced. Great amenities and location.
Stayed 1 night in Nov 2025

10/10 Excellent

Shuran

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Prince

Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Great location fantastic reception staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kseniya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient location!
Stayed 1 night in Aug 2025

6/10 Okay

Igor

Business traveller
Liked: Cleanliness, staff & service
The view was disappointing, definitely vary from the pictures vs reality. Clean bed sheets and towels room is tidy, small reception, bug polite and professional staff
Stayed 2 nights in Oct 2025

4/10 Poor

Peter L

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They don't clean the room . housekeeping no English no responding no next time
Stayed 3 nights in Oct 2025