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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Exterior
Lobby sitting area
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(44 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(57 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(125 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(167 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, 8-minute walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Madison Square Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1716 out of 3451 reviews
Rating 8 - Good. 962 out of 3451 reviews
Rating 6 - Okay. 454 out of 3451 reviews
Rating 4 - Poor. 155 out of 3451 reviews
Rating 2 - Terrible. 164 out of 3451 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was poor ! hot food cold and just not healthy
Stayed 2 nights in Oct 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that they do not offer regular tv service
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025

8/10 Good

Yolonda R.

Travelled with family
Liked: Cleanliness, staff & service
Great location with the clean room. Very busy during the time we stayed. staff were friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

8/10 Good

Karenna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. Staff was pleasant. Breakfast was average but still great to have. Eggs were good but potatoes and meats not so much. It would be nice to have an umbrella in each room as the front desk ran out.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very inviting. It is an a location with a lot of different foods and different restaurant. Yeah we’re a clean room. I love that we were upgraded with a sofa in our room and it’s been an excellent experience staying at this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room the clean but small. We could not turn the heat on and it got cold at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it was walking distances from everything. Rooms were small for our family of 5 but expected. We fit! Breakfast was the usual hotel style Breakfast. Liked they offered to hold your bags. Our room was ready early
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Disliked: Staff & service
The air conditioning was effective
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff excellent. Beyond expectations. Security personnel excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Fudoma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

4/10 Poor

Chi Wook

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators are always busy like crazy. Rooms are sooooo small.
Stayed 4 nights in Sep 2025

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i felt it was very expensive for the size of the room. Really no storage inside room and the sound of the water or heat going through the pipes was quite loud,
Stayed 3 nights in Oct 2025

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel could use a good cleaning
Stayed 1 night in Oct 2025

8/10 Good

Jian, Macon

Liked: Staff & service
Relative small bathroom, good breakfast. Daily cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Rashmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Good breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Rodney

Stayed 3 nights in Oct 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, staff was very friendly and helpful. Location was very convenient but also just slightly away from the hustle and bustle so it was quiet. Probably one of the better places I’ve stayed in NYC!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Dirk

Stayed 6 nights in Oct 2025

8/10 Good

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

Had a lovely time celebrating a monumental birthday for my mom. We had two connecting rooms. The breakfast was great with a lot of choices and ample seating. It does get busy around 7:30-8:30 so plan accordingly. The hotel concierge was quick to answer any questions or concerns I had. The location is prime especially if you want easy access to Times Square. If you're an Elite member, you get two free waters a day/per room. We also were able to book a private shuttle from the hotel to EWR with ease! I'd definitely stay here again.
Stayed 4 nights in Oct 2025

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