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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(42 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(257 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(291 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(141 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,687 reviews
The price is €271
includes taxes & fees
28 Sept - 29 Sept
Sheraton New York Times Square Hotel

About this property

M Social Hotel Times Square New York

Eco-certified hotel with fitness centre and rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the spaciousness and cleanliness to the comfy beds and low noise level
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39.64 for adults and from USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2124 out of 3450 reviews
Rating 8 - Good. 811 out of 3450 reviews
Rating 6 - Okay. 293 out of 3450 reviews
Rating 4 - Poor. 114 out of 3450 reviews
Rating 2 - Terrible. 108 out of 3450 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katinie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the rooftop bar but I think they should make a place for people who smoke
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Uma

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Fatih

Stayed 3 nights in Jun 2025

10/10 Excellent

TEODOR

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Viviana

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Wai ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Andrew, The Woodlands

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

6/10 Okay

tauriana

Travelled with family
Liked: Amenities
Location was great but the room could use some work 3204
Stayed 3 nights in Jun 2025

10/10 Excellent

Ron

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Safe. Great amenities. Great location relative to Broadway & Times Square. Quiet. Great Value! French pastry shop across the street. :)
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Darlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property wss in a good location and we had a nice view of Times Square. We will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. My teenager loved the fun lobby (Mario cart and foosball). Room was clean and comfortable and we had a view of the Hudson.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariahilda, Midland Park

Stayed 1 night in May 2025

6/10 Okay

Manoj

Travelled with family
Liked: Cleanliness
Great location and excellent staff. Breakfast was chaotic . Wanted to get a coffee two days in a row but couldnt get served so went to the cafe around the corner which was excellent. Need to clean the windows as it was difficult to take photos of times square from the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Robert John, Santa Ana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice, clean but bathroom was a little on the small side. Elevators can be a challenge seeing how you have to take two different ones. One elevator from street to lobby and lobby to rooms. Can get very backed up. Rooftop bar has amazing views.
Roof top view
Stayed 6 nights in May 2025

10/10 Excellent

Taryn

Liked: Cleanliness, property conditions & facilities
I had a fabulous time celebrating my birthday with a staycation at M Social last month! The room was spotless, quiet, and offered a beautiful view of the city, which was exactly what I needed. The front desk staff were incredibly friendly and made my birthday feel special by sending up complimentary (still and sparkling) water, plus a slice of cheesecake, which was delicious😋. The bar and lounge area, located on the lobby level, had a lively and upbeat vibe with a live DJ both nights I was there. The drinks were strong, the atmosphere was fun, and it really made the evenings feel like an ongoing celebration when coming back from my activities. Overall, M Social was the perfect place for a relaxing and memorable NYC staycation. I'd definitely stay again and recommend it to anyone looking for comfort, great service, and good energy in the heart of Times Square.
Stayed 2 nights in May 2025

8/10 Good

Maria B

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The best attribute is the location of this hotel. The view is great and everything is close, this is in Times Square.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aimee

Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot with great view and better atmosphere

Great place to be with family and friends
Stayed 5 nights in Jun 2025

8/10 Good

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have always had a good experience in this hotel. This time on the first two days we couldn't get a programmed key card for our room. We had to be escorted by an employee to our room to get the door open. This happened with several guests so each time we had to wait in the lobby. This thing of escorting guests and probably receiving complaints from the guests obviously seemed to bother the hotel staff who wasn't too friendly in his manners. This was solved late on the second day of stay. Then everything ran smoothly.
Stayed 4 nights in May 2025

10/10 Excellent

Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique about the property is that it charged me one amount for both the deposit and resort/city fee. Most hotels would charge separate amounts, and this is what I appreciated the most about this hotel. The front desk staff was helpful and they kindly gave me a wake-up call as I had requested. They allowed me to check out an hour and 15 minutes past the check out time (11 AM). One of the housekeepers (unsure of the name unfortunately, but she was working on Saturday morning, particularly around 12 PM), was very patient with me and asked me if I was checking out today to ensure that I did not need anything. She also let me back into my room as my card wouldn't open given it was past my check-out time. The guy downstairs that works overnight (this was on Friday night), unsure what his name was unfortunately, was able to help me with parking and advised me that street parking was free from and until a certain time. The day I checked out (Saturday around 4:30 to 05 PM), there were two handsome guys standing outside the hotel and I figured they worked there. I walked up to them and asked for my bags as I was leaving NY. They were able to help me retrieve them from the baggage storage area. The very cute guy was the one who handed me the bags and ensured that I was all set and able to carry them all. Thank you very much - I will definitely come back to that same hotel whenever I am NY again! Thanks guys :)
Stayed 1 night in Jun 2025