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Margaritaville Resort Times Square

4.0 star property
VIP Access

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Photo gallery for Margaritaville Resort Times Square

1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Outdoor pool, pool loungers
Serves lunch and dinner
Coffee service

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
560 7th Ave, New York, NY, 10018
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(139 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

8.8 out of 10
Excellent
(49 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(60 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

9.0 out of 10
Wonderful
(19 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

8.4 out of 10
Very good
(8 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

7.8 out of 10
Good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Standard King Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Standard King Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

8.8 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(213 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Premium King Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (Premium King Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(74 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Standard King Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Standard King Hearing Accessible)

9.6 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Premium King Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (Premium King Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(50 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Resort Times Square

Hotel with an outdoor pool, steps from Times Square
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Margaritaville Resort Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Margaritaville Resort Times Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Features include an outdoor pool, a restaurant and a gym.
  • Enjoy American cuisine while dining at Margaritaville Times Squa
  • Cooked-to-order breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Times Square and Broadway
  • Cats and dogs welcome for a fee
Margaritaville Resort Times Square offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Margaritaville Resort Times Square. For a fee, parking is available.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:30 AM and 11:00 AM.
Margaritaville Times Squa – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
LandShark Bar & Grill – This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
License To Chill Bar – This bar specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
5 o'Clock Somewhere – This rooftop bar specialises in American cuisine and serves lunch and dinner. Open daily.
Joe Merchant's Coffee – On-site coffee shop. Open daily.

Property amenities

Parking and transport

  • Offsite parking available (USD 95 per night)
  • Parking on site (USD 45 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 8.99 to 23.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5 o'Clock Somewhere
  • Joe Merchant's Coffee
  • LandShark Bar & Grill
  • License To Chill Bar
  • Margaritaville Times Squa

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.99 to 23.99 per person
  • Self-parking fee: USD 45 per day
  • Nearby parking fee: USD 95 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Margaritaville Times Square
Margaritaville Resort Times Square Hotel
Margaritaville Resort Times Square New York
Margaritaville Resort Times Square Hotel New York

Margaritaville Resort Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2739 out of 3958 reviews
Rating 8 - Good. 752 out of 3958 reviews
Rating 6 - Okay. 287 out of 3958 reviews
Rating 4 - Poor. 92 out of 3958 reviews
Rating 2 - Terrible. 88 out of 3958 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
A nice get away in the middle of everything.
Stayed 1 night in May 2025

8/10 Good

Batchuluun Minjuur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Margaritaville in June 2025 and were very pleased with the room, restaurants, area the hotel is in( Time square) and the staff was awesome!
Stayed 3 nights in Jun 2025

8/10 Good

LEONARDO

Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service. I was greeted by name. Loved all of the little design touches and details. It’s a great property if you’re a lifelong Jimmy Buffett fan like me, or not!
Stayed 2 nights in Jun 2025

4/10 Poor

Thomas

Rooms extremely small, didn’t even have a chair. Elevators really slow
Stayed 2 nights in Jun 2025

8/10 Good

Mary E

Stayed 2 nights in Jun 2025

6/10 Okay

Phillip Scott

Liked: Cleanliness, property conditions & facilities
I have stayed at Margaritaville 4 to 5 times over the last few years. It's always been a great place to stay. This trip, as usual, the service in the hotel is average. The rooms are clean and new, there is always a doorman, which make you feel safe. Plus, you cannot get to the rooms without a door card, which is nice. Unfortunately, it seems they have new management or something, but this last time was a hassle. They overbilled my card, and instead of working out the issues, they immediately looked for ways to justify the billing, they then billed my card a second time for the same charges, without my permission. I ultimately had to call my bank and the funds were forced returned. I'm probably going to find a new home base for my NYC visits.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cedric

Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was comfortable and clean, staff very friendly and helpful!
Stayed 1 night in May 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good, nice rooms but NY small… small details like coffee could be better… nice staff
Stayed 3 nights in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, close to the subway & Times Square. The hotel it’s self was decent, the staff were friendly, the rooms was clean. The shower had no pressure and kept turning off. We paid to upgrade to “city view” but were at the back of the hotel so the city we saw was not the pretty view we expected.
Stayed 6 nights in May 2025

8/10 Good

Giacomino, East St Paul

Stayed 3 nights in May 2025

10/10 Excellent

Abegail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were quiet like new. Convenient location down from Times Square.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Geneitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although due to the weather I did not use it, however, I liked the pool. And, all the outdoor areas.
Stayed 3 nights in May 2025

2/10 Terrible

Helen

Travelled with family
$58.31 was charged to my card. No heads up. It was for a resort fee. We were handed two beach towels. Largest resort fee I every heard of. BEWARE IT IS A DAILY CHARGE OF 58.31!!!!
Stayed 1 night in May 2025

2/10 Terrible

Dalizon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to express my deep dissatisfaction regarding a very unpleasant experience during my recent stay at your hotel. During our vacation, the air conditioning in our room was not functioning properly. We reported the issue to the front desk, and while a technician was sent to temporarily fix it, the system failed again shortly afterward. This situation turned our much-anticipated vacation into a nightmare. Despite paying for what we expected to be a comfortable and high-quality stay, we were left extremely disappointed by the lack of a permanent solution to such a basic and essential amenity. It is unacceptable to endure such discomfort, especially after paying a considerable amount for what was supposed to be a premium service. We hope that appropriate measures will be taken to ensure that future guests do not go through a similar experience. Sincerely
Stayed 3 nights in May 2025

10/10 Excellent

Maggie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location
Stayed 5 nights in Mar 2025

4/10 Poor

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and in a good location in Times Square. It's a very busy part of the city so would only do for a short stay. Hotel was very clean. Was extremely disappointed that there's a double resort fee charged. When you see the price quote when booking it says it includes taxes and fees. When you look at the price breakdown it lists "resort fee" and adds it to the total price. After entering in your payment you're offered trip protection at the bottom of that offer it then says you'll be charged ANOTHER $50 resort fee at the hotel (plus taxes). It was $157 extra in fees at hotel check out even though we pre-paid the fee that had a resort fee added in the price.
Stayed 3 nights in May 2025

8/10 Good

Yael

Stayed 4 nights in May 2025

10/10 Excellent

James E Montgomery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel comfortable bed overall I would definitely recommend staying
Stayed 3 nights in May 2025

10/10 Excellent

Henley

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

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