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NH Collection New York Madison Avenue

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Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout curtains
Restaurant
A modern hotel room with a brick wall, a large bed, a desk, and a TV.
A modern hotel room with a dining area, a living room, and a large window with a cityscape view.
A narrow hallway with brick walls, a red appliance, a chair with a blue cushion, and a dining area with a plant and red cushions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

A hotel room with a large bed, a wooden wardrobe, a desk with a chair, and a TV mounted on the wall.

Superior Room

8.2 out of 10
Very good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

A hotel room with a sofa, armchair, coffee table, and a bed.

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room

A hotel room with two beds, a red armchair, a small table, and a TV mounted on the wall.

Family Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premium Room

7.2 out of 10
Good
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Tower Suite)

A modern hotel room with a large bed, a desk, a chair, and a small table with a cup and book.

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

A modern hotel room with a large bed, a desk with a chair, a red armchair, a TV, and a wardrobe.

Premium Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

A hotel room with a sofa, armchair, coffee table, and a bed.

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout curtains

Premium Room, Terrace (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

A modern hotel room with a brick wall, a large bed, a desk, and a TV.

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

A hotel room with a sofa, armchair, coffee table, and a bed.

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room (Accessible)

A hotel room with a large bed, a wooden wardrobe, a desk with a chair, and a TV mounted on the wall.

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Twin beds)

A hotel room with a bed, a desk, a TV, a red chair, and a map on the wall.

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Twin beds)

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a cityscape view through the window.

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (View)

A hotel room with a large bed, a red chair, a small table with a vase, a TV mounted on the wall, and a window with a view of buildings.

Superior Room (View)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

A hotel room with two beds, a wooden cabinet, a map on the wall, a red chair, and a small table with a lamp.

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

NH Collection New York Madison Avenue

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 283 accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection New York Madison Avenue. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from The Morgan Library and Museum and 5 minutes on foot from SUMMIT One Vanderbilt
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
NH Collection New York Madison Avenue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Built in 1923
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Annina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very tidy and the location is great. Loved the breakfast and very comfortable beds!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all incredibly friendly, rooms were always clean when we came back to it after a day of exploring the city! The breakfast buffet was also really good with loads of options! Would definitely recommend as it is also in a really good location with nearby sights to see!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly, professional, and attentive. Great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness
Very happy with this hotel. Staff is friendly and the hotel is clean and comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

BRITTANY

Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with hotel. Many amenities like water in room and complementary bottle of wine. Serafina restaurant conveniently located below hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room / friendly staff / good location
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice comfortable stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, amenities
Second time I stayed there. Very good hotel. Great location, great service. Very large and comfortable common grounds (which is rare in NYC).
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service
Breakfast options good. However Cooked breakfast was cold as laid out similar to a motorway service station buffet style
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and simple.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Yukie

Liked: Cleanliness, staff & service, property conditions & facilities
What I loved about this hotels; Cleanness, cappuccinos machine in a room, bottle of water replenished daily and location of between Park and Madison.its super convenient and very quiet. Felt very safe walking from Grand central or Times Square area, without crowds.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It felt safe, great location, staff were very nice and very helpful. The rooms were clean. I noticed that I wasn’t able to hear the city honking or sirens through the night like previous hotels I’ve stayed at in the City.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel chain in Frankfurt and Nuremberg. This hotel was excellent. The rrom was spacious, clean and inviting. The staff was exceptional. The hotel was within easy walking distance to attractions, the Theater District and restaurants. We will book here again and again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Everyone was very pleasant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a very short trip, so did not have the time to use the hotel amenities. The location was excellent, very close to grand central and easy access to other areas, the room was beautiful, comfortable and clean, the staff were very friendly, would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Constance

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality was exceptional. Hotel staff was kind and extremely helpful. Would definitely recommend choosing this hotel over any other in the area. We will be back very soon!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offer other Breakfast alternatives, cheaper.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at this beautiful hotel Great location !! Clean and well appointed hotel! Staff is very friendly, knowledgeable and helpful!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Theresa L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the NH. Only there for 2 nights, but Nora at check-in was great. Clean room, comfortable bed, remote shades, did I say clean room? :)
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erin Elaine

Liked: Cleanliness, property conditions & facilities
Great room and staff!
Stayed 4 nights in Nov 2025