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Sheraton Brooklyn New York Hotel

4.0 star property

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Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Reception
Lobby
Bar (on property)
Room, 1 King Bed, Balcony | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Barclays Center Brooklyn
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪2 min drive‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(83 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(193 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

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  • Free WiFi
  • Air conditioning
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4.1 out of 5, Very good, 1,039 reviews
The price is €178
includes taxes & fees
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Aloft New York Brooklyn

About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you're just a quick walk from Manhattan Bridge. Enjoy features like a restaurant, a bar and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 3-minute drive from Barclays Center Brooklyn and a few minutes from Prospect Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 639 out of 1332 reviews
Rating 8 - Good. 321 out of 1332 reviews
Rating 6 - Okay. 179 out of 1332 reviews
Rating 4 - Poor. 92 out of 1332 reviews
Rating 2 - Terrible. 101 out of 1332 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

griselda

Travelled with family
Disliked: Property conditions & facilities
Upon arrival we did not know the AC was not working in the hotel as we tried to turn on the AC. The hotel staff were able to get us a room at a sister hotel and were given a nice room very close by that made up for no AC.
Stayed 3 nights in Apr 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning unit in the room (1810) worked well but was very loud.
Stayed 2 nights in Jun 2025

8/10 Good

Natalia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Convenient spot to access by subway from JFK AIRPORT.
Stayed 3 nights in May 2025

10/10 Excellent

Jobi

Stayed 3 nights in Jun 2025

2/10 Terrible

Daren

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anibal G

Stayed 2 nights in Jun 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Property conditions & facilities
Air condition did not work properly, the room was very hot
Stayed 6 nights in Jun 2025

6/10 Okay

Mardy

So do
Stayed 1 night in May 2025

4/10 Poor

Cassandra

Disliked: Amenities
Slow, rude fro t desk service
Stayed 2 nights in Jun 2025

6/10 Okay

Karl

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of this hotel isn’t great. The ceiling had a big hole in it above the shower. When the shower is running, water accumulates in the tub and your feet would be submerged the entire time. The shower head is malfunctioning, will only spray in a jet stream, waterfall mode doesn’t work. There was hair on 2 of the towels. I would expect more for a nightly rate of almost $400/night in the middle of the week!
Stayed 3 nights in Jun 2025

4/10 Poor

Mandy L

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not work, the staff were not very helpful
Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort

Decent stay in Downtown Brooklyn

Decent stay, perfect location for touring or business right in Downtown Brooklyn. I live locally but am between apartments and using it while I apt search. Rooms—both furniture, linens and toiletries could use some major upgrades/updates. Elevators, coffee machines, and other things were frequently down which was a bummer when you consider the price and Sheraton brand but overall a clean and decent stay, plenty of nearby cafe, dining, entertainment options to use it as a base.
Stayed 6 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The staff was helpful and polite.
Stayed 3 nights in May 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The shower head would only work on 2
Stayed 3 nights in May 2025

8/10 Good

Suzanne Man Yee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location and easy access to subway station. Trader Joe and a large food court across the street. Hotel website stated daily housekeeping but during our 5 days stay, our room was only cleaned 3 days.
Stayed 5 nights in May 2025

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El transporte publico es super accesible. Muchas opciones para comer a corta distancia. El staff siempre fue muy amable.
Stayed 4 nights in May 2025

6/10 Okay

Harold

Travelled with family
Liked: Cleanliness
It’s not worth the money for the condition of the hotel
Stayed 4 nights in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in May 2025

10/10 Excellent

Ki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out were seamless and quick. Room was clean and comfortable. Interaction with staff were pleasant.
Stayed 3 nights in May 2025

10/10 Excellent

Toddja

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Tolulope

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in May 2025

10/10 Excellent

LERONE Aki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfection, and the staff are always great at this location!
Stayed 4 nights in Feb 2025

10/10 Excellent

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Patrice

Stayed 4 nights in May 2025

8/10 Good

Claudya

Travelled with family, Business traveller
Tara was AMAZING!
Stayed 4 nights in May 2025