We arrived at the hotel about 3:00 in the afternoon. We soon discovered that the TV did not work. We contacted the front desk. They did nothing. We contacted them by phone later. They did nothing. We tried to contact them a 3rd time when we went to dinner. No one was at the desk, and they did not come when we rang the bell. The lack of response was upsetting. When we stayed here last week, the fire alarm went off at 5:30 in the morning, and we had to evacuate. We got no apology or explanation. The breakfast on that date was out of orange juice, eggs, sausage, muffins, and coffee cups. It was later replenished, but we were annoyed that we had to wait. We will not be back.