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Hilton Newcastle Gateshead

4.0 star property

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Photo gallery for Hilton Newcastle Gateshead

Reception
Executive Suite, 1 King Bed, Club lounge access | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Parking available
  • Bar

Explore the area

Map
Bottle Bank, Gateshead, England, NE8 2AR
  • The Glasshouse
    ‪1 min walk‬
  • Quayside
    ‪10 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | Flat-screen TV, pay films, MP3 dock

Executive Room, 1 King Bed (Plus)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club lounge access | Living area | Flat-screen TV, pay films, MP3 dock

Executive Suite, 1 King Bed, Business Lounge Access

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Accessible Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Plus Executive King Room

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Queen Room with Double Sofa Bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Hilton Newcastle Gateshead

Eco-certified hotel with health club and sauna
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hilton Newcastle Gateshead offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Hilton Newcastle Gateshead. During your stay, you're just a quick walk from The Glasshouse. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Quayside and a 3-minute drive from St. James' Park
Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Hilton Newcastle Gateshead. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Gateshead hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 11 AM.
Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
ASF Dinner
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with onsite parking - payable. Well equipped room.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Business traveller
Liked: Staff & service

Good hotel for business trips

Great location with friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Benjamin

Stayed 2 nights in Feb 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given five stars but the heating in the room was broken and some of the furniture in the room is-was a little shabby in places where you really notice it. Executive lounge is very useful nicely supplied and thoughtfully located. Great view of the city.
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing. Helpful, friendly and knowledgeable. Really set the mood for the stay. Nice hotel and good location.
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rhianna

Travelled with family and small children
Disliked: Property conditions & facilities
It's a brilliant location. We had a nice stay at the hotel met the standard expectations but it's looking tired and dated in the rooms. Breakfast front of house team were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lush stay with fam
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and Enjoy

Lovely and relaxing stay at the Hilton - We will definitely be back!!!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

MK

Worst experience. Stayed there for 3 nights and paid full price for all 3 nights but room service was awful. They didn’t put the water every day. Got stung on my eye due to some sort of insect or spider at the middle of night. The telephone facility in the room was useless. Doesn’t matter which service you call, all the time got the line engaged tone. Need to go down to reception every time. The restaurant staff did not allow me to have evening meal at 8.00 pm. Reason was they are getting it ready for tomorrow morning breakfast. Overall RUBBISH service in every department of the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frazer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Lovely

Lovely hotel - staff were so friendly and helpful and always greeted me with a smile. The room was very comfortable and we had a great view of the river. Couple of minor niggles, the room service tray wasn’t collected for quite a while and I did have to ask for it to be removed. The heating is way too high and I couldn’t adjust it. The bathroom was clean but very tired and in desperate need of updating. The shower wasn’t great and had an old fashioned curtain over the bath that was a little mouldy in places.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Great place will stay again soon
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and clean but bathroom quite dated by current standards and £15 parking charge disappointing
Stayed 1 night in Jan 2025