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Hilton Newcastle Gateshead

4.0 star property

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Photo gallery for Hilton Newcastle Gateshead

Reception
Reception
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning

Explore the area

View in a map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Castle Keep
    ‪6 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | 55-inch flat-screen TV with satellite channels, TV

Executive Room, 1 King Bed (Plus)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

55-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Family Queen Room with Double Sofa Bed

  • Sleeps 3

Accessible Executive Queen Room

  • Sleeps 2

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

View all photos for Executive Queen Room

Bathroom | Free toiletries, hair dryer, towels

Executive Queen Room

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hilton Newcastle Gateshead

Hotel with a sauna, near Quayside
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hilton Newcastle Gateshead offers 254 accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Hilton Newcastle Gateshead. During your stay, you're just a quick walk from The Glasshouse. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Quayside and a 3-minute drive from St. James' Park
Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Newcastle Gateshead. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Gateshead hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 11 AM.
Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brilliant

Lovely room with n actual real view! of Newcastle land marks ie Tyne and swing bridges and along the quayside.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 3 nights in Jul 2025

10/10 Excellent

Mayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Hilton Gateshead

It was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Mrs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect apart from the pillows.... (for me) It certainly doesn't stop me from booking another night away at the Hilton.
Stayed 1 night in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, room comfort

Amazing Couple of Nights in the Toon!

Amazing service at the hotel, it is situated on a steep hill, if you are travelling from Quayside to the hotel across the red small swing bridge. Hotel room was a little outdated with cracked bathroom tiles, chipped bath and the sheer curtain was a little dirty at the bottom, lampshade was a little dirty too. But staff was so helpful when needing anything, and they did text message when getting into the room to make sure everything was ok.
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to the centre
Stayed 1 night in Aug 2025

10/10 Excellent

Baijayanti

Stayed 3 nights in Jul 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good, but room for improvement

Check in was good, however the reception does not accept contactless or Apple Pay, seems very odd. I had to locate my physical card. Hotel rooms need modernization. Breakfast catered for my Ceoliac disease. We didn’t use the pool or the gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning view

Stayed for one night enroute to Edinburgh. Room was very clean and with a spectacular view of the river and bridges. Looses a star, as I feel the parking charge is an unnecessary added cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Hilton

Everything was perfect but the shower is 358 was full of mould needs a good bleach
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked the girl at the front desk for breakfast recommendations in the area….she said she didn’t know. Not only was she local and didn’t know…she didn’t recommend the hotels own breakfast. She couldn’t be bothered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amit

Stayed 2 nights in Jul 2025

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, room comfort

Great staff

Excellent car parking, bar area and staff. Pool was good, food was ok. Room for a deluxe room was very very tired, marked walls, furniture was damaged, old fashioned bathroom, no robes or water which I thought came with a deluxe room, nice view of the river though the windows were very dirty . The hotel we have heard is being renovated which will help so much, it definitely needs it in some of the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Alexzander

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the pillows are not the best. Premier inn beds and pillows are better and a lot cheaper to stay
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, convenient location.
Stayed 2 nights in Jun 2025