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Hotel Express Newcastle Gateshead

2.5 star property

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Photo gallery for Hotel Express Newcastle Gateshead

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Panoramic city views from the comfort of your room.
Welcome to our reception area, featuring a reception desk with a mirror, informational brochures, and a potted plant.
Enjoy meals in a warm and inviting dining area with wooden tables and chairs.
Relax in a stylish space with a large sofa, armchair, and two comfortable beds.

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Free WiFi

Explore the area

Map
Cuthbert St, Gateshead, England, NE8 1AF
  • Utilita Arena Newcastle
    ‪14 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Quayside
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Double Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Family Executive - Shared Bathroom

  • 46 sq m
  • City view
  • Sleeps 6
  • 6 Single Beds

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single) | 1 bedroom, individually decorated, individually furnished

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Twin Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Single Room, Shared Bathroom

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Shared Bathroom

1 bedroom, individually decorated, individually furnished

Triple Room, Shared Bathroom

  • 37 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room - En suite

1 bedroom, individually decorated, individually furnished

Twin Room - En suite

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room - En suite

Double Room - En suite | 1 bedroom, individually decorated, individually furnished

Double Room - En suite

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - En suite

1 bedroom, individually decorated, individually furnished

Triple Room - En suite

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite | 1 bedroom, individually decorated, individually furnished

Family Triple Room - En suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Relax in a serene space with a large bed, wooden bench, and a table with a chair.

Metro Inns Newcastle

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, (253)
The price is €57
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Metro Inns Newcastle

About this property

Hotel Express Newcastle Gateshead

Hotel with a 24-hour front desk, near St. James' Park
Self parking, a microwave in a common area and a fridge in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Express Newcastle Gateshead. During your stay, you'll be within walking distance of Quayside. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from St. James' Park and a few minutes from Quayside
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gateshead hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, Czech, English, Hindi, Irish, Polish, Slovak, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 7 per person
  • Covered self-parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 09475683
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 63 out of 330 reviews
Rating 8 - Good. 82 out of 330 reviews
Rating 6 - Okay. 48 out of 330 reviews
Rating 4 - Poor. 50 out of 330 reviews
Rating 2 - Terrible. 87 out of 330 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Express

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Stayed 3 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay specially for the value! Have been before and no doibt will go again
Stayed 2 nights in Mar 2025

8/10 Good

Muhammad

Stayed 1 night in Mar 2025

10/10 Excellent

Siobione J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall!

It was really nice the room was very clean, a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service
Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep
Stayed 1 night in Feb 2025

2/10 Terrible

Volker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Callum

Stayed 1 night in Feb 2025

10/10 Excellent

Keighley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ilyas

Liked: Staff & service, room comfort
My stay was pefect. I was up for the football so just needed somehwhere to sleep and thats what i did
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Lorna

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
Very cold in the room and unsafe in the bathroom stuff broken
Stayed 1 night in Feb 2025

4/10 Poor

Stewart

Sadly there was issues with our Service Dog when we first arrived but reception rang the management who eventually squared us with a room next to reception but that night our room flooded at about 3am as someone had left a tap running upstairs so not the best of stays.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Good cheap clean room

Clean warm room. Happy with it and at £36 a bargain. Would stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Skye

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was rude, kept trying to get money out of us, kept our ids overnight, as well as photocopying them without telling us what for, or asking consent. Took friend's ID too, he was not staying with us, and refused to give him it back until we had returned from our room to put our bags down. Room was a state. Sink close to bed (despite bathrooms being communal) so movement around the bed was next to impossible, half a wire plugged into a wall, wet stains on the ceiling, uneven flooring. Room was also tiny, three people couldnt move around comfortably. Took £50 deposit (room was £59 including travel protection) because one of us has no form of ID but is 18. Seriously would not recommend this place, ruined our moods for the rest of the trip.
Stayed 1 night in Jan 2025