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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Welcome to the LEONARDO Hotel, featuring a modern design with large windows and a flat roof.
Relax in a stylish lounge area with a sofa, armchairs, and city views.
Enjoy a selection of beverages at our bar, where you can sit comfortably on cushioned stools and use the available payment and communication services.
Enjoy a city view from the comfort of this room, featuring a large bed, desk, and chair.
Reception area with a curved desk, flat-screen TV, and abstract artwork.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • The Glasshouse
    ‪7 min walk‬
  • Quayside
    ‪7 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

7.8 out of 10
Good
(30 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(34 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed

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4.0 out of 5, Very good, (1008)
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About this property

Leonardo Hotel Newcastle Quayside

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 174 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Martyn

Stayed 2 nights in Apr 2025

4/10 Poor

Amir

Disliked: Property conditions & facilities
Bad breakfast option! Not so good!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Some Description Flaws

Customer services at the front check-in dress wasn’t great. Staff seemed tense and weren’t friendly. Breakfast is described as FREE on the booking form but when we went to get breakfast, we found out it was not FREE. We were told to pay £16 each. They need to change the breakfast wording and say that it is NOT FREE. Breakfast is paid £16pp. Hotel is clean, good location, quite decent but without parking facilities.
Stayed 1 night in Apr 2025

8/10 Good

Clare

Stayed 2 nights in Apr 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Very basic hotel. The staff were lovely. The bed was comfortable enough and the hotel was clean and in good condition. I accidentally left my wedding ring in the room and the staff were great at helping me get it back. The area is a bit isolated from anything else and we needed to cross the bridge to get some dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

nippun

Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service
Good location near quayside
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Excellent location with a fantastic staff. Right on the river with lovely views.
Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a bit tired looking On check in and out staff weren’t overly friendly Carpet in the room was wet near bed, hoping just a spillage but no idea what it could have been Hallway smelt damp
Stayed 1 night in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tracy

Business traveller
Disliked: Staff & service

Inadequate Parking Facilities

Car park was full, and had to park a 10 minute walk away, up a very steep hill. This hotel is absolutely not suitable for anyone with mobility issues, young children or anyone who doesn’t like hiking!
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Zoe

Travelled with family

Party people

Hotel was fine but I d say more suited to friends coming to Newcastle on a night out. This was our experience staying on a Saturday night. It was noisy for most of the night groups of friends coming back from pubs and clubs, singing, shouting and carrying on their night back in their rooms. If you are travelling with family or a light sleeper I d probably say to avoid at the weekends. We don’t have a problem with it as we only stayed for 1 night and it was cheap. We did notice a difference when we have paid a bit more in the same area though. Parking is a bit of a nightmare, the car park is tiny for the size of the hotel. Avoid the Baltic car park as it costs a fortune. We parked at Gateshead College about a 10 minute walk away which cost £8 for 24 hrs.
Stayed 1 night in Apr 2025

6/10 Okay

Karina

Travelled with family
Liked: Cleanliness, property conditions & facilities
A little disappointing with the Receptionist, who checked us in. No smile , quire rude.
Stayed 1 night in Apr 2025

6/10 Okay

Chirag

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not family friendly

Overall stay was ok. At night we were interrogated like criminals. I appreciate it is new castle and hotel was full of teenagers and above coming for night out. But when you see a family, approach should be slightly different. When shown keys and given room number and confirmed name, they didn’t need to ask my wife her name and my son his name. That was little OTT and embarrassing, as I wasn’t sure what they were trying to achieve from it.
Stayed 1 night in Apr 2025

6/10 Okay

Jonty

Stayed 1 night in Apr 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness
The seal on the window in our room was awful and allowed in a draft and noise. On the windiest night, the curtains were moving despite being heavy and the wind was very loud. Our bathroom had insufficient toilet roll for three people. The paintwork was streaked and showed a handprint and the bath panel was rusty. Reception desk staff were unwelcoming, robotic and cold except for one member. The restaurant staff were friendly and efficient although there was no gluten free bread on Sunday. The rooms could do with lighting above the main room mirror - the bathroom lighting was not suitable for applying makeup. Clean. Great view from this room which we paid more for. The city is easily walkable.
Stayed 3 nights in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Could do Better with First Impressions

Arrived late on Friday 28th March at around 9.15pm was met with a rather curt stressed gentleman at hotel reception that was after a long wait for him to arrive at Reception,Then asked him the quickest way across the river to which he replied sarcastically "Over the big Purple Bridge".Clearly a man not enjoying his job or day. As for the room it was clean and well presented however the room and bathroom showed signs of age and in need of a spruce up decorativally speaking,Bathroom door was shredded and so was the bath panel walls a little grubby and in need of a new coat of paint.Other than Mr Happy on Reception had very little interaction if any with remainder of staff during our 2 night stay. Lastly we could not park in Hotel Car Park Parked in Private Car Park next door which cost me £57.00 from Friday Night at 21.15hrs to 11am on Sunday Morning which the Hotel Could have advised us on but did not.Which was very disappointing.
Stayed 2 nights in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Washington

Stayed 1 night in Mar 2025