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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Lobby lounge
Daily buffet breakfast (GBP 16 per person)
Bar (on property)
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪6 min walk‬
  • Place, Quayside
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View | Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

8.8 out of 10
Excellent
(8 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes by foot from Quayside and a 4-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room great location good breakfast selection
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas, Seaham

Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Disliked: Cleanliness
The room was quite tired looking. All felt like it would benefit from a thorough cleaning with several things dirty and run down looking(chips in walls etc). The beds themselves were fine, and the sheets were clean. The temperature of the room was good and it was quiet even on the roadside.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but it was convenient, clean & quiet. I haven’t rated breakfast as I didn’t have it, or “eco-friendliness” as I’ve no idea what that relates to! Would recommend and would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Archie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bathrooms need renovating but rest is brilliant highly recommend
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

katrina

Stayed 2 nights in Oct 2025

2/10 Terrible

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room temperature was very comfortable and the room was spotless.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for exploring Newcastle City Centre. Next to The Glasshouse & Baltic Centre so a good place to stay for those attractions. Very limited car parking but additional parking is available near Gateshead college.
Stayed 2 nights in Oct 2025

8/10 Good

stuart

Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located limited frills hotel and well located to pedestrian bridge to Newcastle Quayside
Stayed 1 night in Oct 2025

8/10 Good

Philip

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel across the river a quiet place to relax after a day or night out very clean and tidy and staff were excellent.
Stayed 1 night in Oct 2025

8/10 Good

Margaret, Edinburgh

Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 4 nights in Sep 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service
Doesn’t clean the bath tub , was left with dirty spoons with dried noodles on them
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible parking

I like the hotel. The location The staff, but the parking situation is a total joke. Its always a struggle. This time i sat in my car for an hr until someone left carpark. This was 13.30.in the afternoon. You would expect it to be empty
Stayed 1 night in Sep 2025

6/10 Okay

Sanjay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Appalling cuatomer service by one particular receptionist. I was parked outside reception closest to the exit barrier (sharp 90 degree turn to get out). Car next to me was really forward to unable to exit without climbing the kerb and risking damage to the underside of my car. I explained this to the receptionist and her response was "You shouldn't have parked there if you can't get out..!". I then spoke to a manager to see if they could locate the owner to which I got told that whilst they take car registration numbers for guests, their systems don't have the filtering ability to find the owner and the only way was to check every single booking by room...suffice to say they refused to do this. Thankfully I managed to get out without damaging the car or exit barrier but did so with what felt like a 6 point turn. Won't be returning to this hotel and some retraining or a dressing down needs to be given to the member of staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty dump and staff that have no interest seen a pizza box from an external company left on table in front of reception for a whole day ill not be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff were excellent
Stayed 1 night in Sep 2025

8/10 Good

Brett

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellent …… no problem at all …… but parking is absolutely awful ….. limited outside and expensive elsewhere….. BEWARE !!! The bus gate / MONEY Gate towards the Glasshouse and Baltic ….. it’s a Gateshead Council Cash Cow !!!!! So be warned and forearmed !!!!! And avoid going along the quayside to a car park that does not exist ….. only to trap you into a £70 fine !!!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Stayed 1 night in Sep 2025

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