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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • The Glasshouse
    ‪7 min walk‬
  • Quayside
    ‪7 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

Similar properties

Bar (on property)

Leonardo Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very good, 1,081 reviews
The price is €62
includes taxes & fees
14 Sept - 15 Sept
Leonardo Hotel Newcastle

About this property

Leonardo Hotel Newcastle Quayside

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Stayed 1 night in Apr 2025

10/10 Excellent

Kieshore

Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Holly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Staff were mostly lovely. Fairly quick check-in but key didn’t work so had to go back down to sort. Reception area was clean and modern but can’t say the same for the rooms unfortunately. Very dated. Bathroom was small and very old. Limescale on the sink and black mould around the bath. There was lots of hair in the drain before any of us had even had a shower or bath, just gross. Very little toilet roll left so had to go and ask for some. Beds were comfy and the view from the room was fab. Towels changed but gave us less so had to go and ask for another one. Doors slam shut so whenever anyone on the floor leaves their room you hear it! Big downside about this hotel has to be the parking. Very limited on site at £8.50 per night. We couldn’t get in either of the two nights we stayed. The car park next door - Baltic, is expensive at £1.50 per hour. There’s another one about half a mile away that they recommend at reception but with two kids and luggage it’s not ideal. Especially if you need to come and go. Reception advised us we could park on the single yellow lines and loading bay between 6pm and 8am so I ended up doing that and moving it at 8am. Didn’t have to pay in the hotel car park for just the morning which was nice. Lovely walk across the bridge into Newcastle so locality is good. Overall a little disappointing and wouldn’t recommend because of the parking situation and dated rooms. But if just using as a base to go explore on foot, it’s worth it at a reasonable price.
Stayed 1 night in May 2025

6/10 Okay

Holly

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel by the tyne

A very good hotel. Lovely and clean. Check in was efficient and a good experience. Staff were very good. The room was excellent and very clean.
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Franklin

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leonardo Newcastle

First time stay at this hotel. Really lovely place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very handy for concerts at the Glasshouse Friendly, helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location
Stayed 4 nights in May 2025

10/10 Excellent

M

Stayed 1 night in May 2025

2/10 Terrible

Kelvin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Joke

Deplorable, had to park away from hotel as did elderly people, roughly a third of a mile uphill, staffs hands are tied so not their fault but is management who are at fault. App was hopeless at parking machine, wouldn’t take card so had to drive to find a cashing machine for change then but something I didn’t want just to have change. Management obviously had their heads up their arses as its appalling service. If you have 60 rooms have 60 spaces then put another 10% on just in case. An absolute joke
Stayed 1 night in May 2025

10/10 Excellent

kulvinder

Stayed 1 night in May 2025

6/10 Okay

Niamh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty decent for the price with not bad facilities. Breakfast is quite expensive for what you get, but otherwise it’s clean, comfortable, quiet and if you just want one night at a reasonable price then it’s perfect! Nice setting on the riverside too.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rick

Travelled with group
Liked: Staff & service
Rooms could do with some paint an possible replacing some parts. The bed had rips in the head board and bathroom walls were needing a clean.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Property conditions & facilities
Staff friendly and professional
Stayed 1 night in May 2025

10/10 Excellent

stuart

Stayed 1 night in Apr 2025

2/10 Terrible

Jade

Stayed 2 nights in Apr 2025

8/10 Good

MIKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bolt hole if visiting Newcastle - but get there early as parking on site is limited.
Stayed 1 night in May 2025

8/10 Good

TRACY

Travelled with group
Liked: Property conditions & facilities, room comfort
We arrived at around 4pm only to be told rooms wasnt ready ,we had 2 double rooms 1 double bed and a single room,room was clean and had a view over the tyne,bed comfy.Male member of staff at breakfast was really nice engaging with customers.
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and care was absolutely amazing from all staff.
Stayed 2 nights in May 2025