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Mercure Newcastle George Washington Hotel Golf and Spa

4.0 star property

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Photo gallery for Mercure Newcastle George Washington Hotel Golf and Spa

Daily buffet breakfast (GBP 17.00 per person)
Reception
Exterior
Privilege, Room | In-room safe, desk, soundproofing, iron/ironing board
Lunch, dinner, brunch served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Stone Cellar Road, High Usworth Newcastle, Washington, England, NE37 1PH
  • Place, George Washington Golf Club
    ‪3 min walk‬
  • Place, St. James' Park
    ‪19 min drive‬
  • Place, Quayside
    ‪19 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪31 min drive‬

Room options

View all photos for Privilege, Room

Privilege, Room | In-room safe, desk, soundproofing, iron/ironing board

Privilege, Room

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Junior Room, 1 King Bed

Privilege, Junior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Privilege, Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Newcastle George Washington Hotel Golf and Spa

Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Change of towels is available on request
Mercure Newcastle George Washington Hotel Golf and Spa offers 103 accommodations with a safe and coffee/tea makers. 26-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mercure Newcastle George Washington Hotel Golf and Spa. During your stay, you're just a quick walk from George Washington Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Carter and Fitch
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, body wraps or massages at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and a steam room
  • 12 minutes by car from Quayside and 13 minutes from St. James' Park
Mercure Newcastle George Washington Hotel Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5059 square feet (470 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the business-friendly Mercure Newcastle George Washington Hotel Golf and Spa. Free self parking is available.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Carter and Fitch – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carter and Fitch

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Late check-out fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Mercure Newcastle
Mercure Hotel Newcastle
Mercure Newcastle
Mercure Newcastle George Washington Golf
Mercure Newcastle George Washington Hotel Golf
Mercure Newcastle Golf
Mercure Newcastle Hotel Golf
Newcastle Mercure
Newcastle Mercure Hotel
Mercure Newcastle George Hotel Golf
Mercure Newcastle George Golf
Mercure Newcastle George Washington Hotel Golf Spa
Mercure Newcastle George Washington Hotel Golf and Spa Hotel

Mercure Newcastle George Washington Hotel Golf and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Evening meal was very tasty, bar/restaurant staff looked after everyone
Stayed 1 night in Jan 2026

8/10 Good

Kenny

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Exceptional room, spotlessly clean
Stayed 1 night in Jan 2026

6/10 Okay

simon

Business traveller
In need of updating
Stayed 1 night in Jan 2026

4/10 Poor

Neil

Business traveller
Liked: Cleanliness
The room was fine. Every morning at 4am staff would walk the corridor, talking loudly and letting every fire door bang, which there are a lot of on the corridors. No staff on Reception fir check out for me to share my complaint with, attempted visiting Reception 3 times before I left and still unable to speak to a member of staff.
Stayed 2 nights in Jan 2026

2/10 Terrible

Lenroy

Liked: Cleanliness, staff & service, amenities
Paid for a room with a jet tub. This booking was made well in advance to these rooms being chamged. I received no communication regarding this.
Stayed 1 night in Jan 2026

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good time at Mercure George Washington
Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Yes
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Good size room, friendly staff. Drinks not cheapest.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Mikie

Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Lovely hotel very clean staff were very helpful lovely breakfast wouldn’t hesitate staying here again thank you for a lovely stay.
Stayed 1 night in Dec 2025

8/10 Good

ian

Stayed 2 nights in Dec 2025

8/10 Good

Leanne

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We booked the superior room which was lovely and very good value for money. The only thing that let it down was that the bath was filthy. We didn’t have breakfast or use any of the facilities but we did order room service. The food was very nice and arrived hot and well presented. The lady on reception on arrival and checkout wasn’t the friendliest which was quite disappointing. Overall a pleasurable stay but could have been perfect if not for the dirty bath and unfriendly receptionist.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Clean and comfortable room
Stayed 1 night in Dec 2025

2/10 Terrible

lisa

Disliked: Staff & service
We booked a room which inc breakfast each morning. Every morning we were told by staff breakfast is extra £17.40pp Had to go through same argument daily of paying £35 then getting this refunded at reception as they would not correct the records. Witnessed 10 other people suffer the same fate. Awful way to start the day , not relaxing at all. The breakfast itself was not even worth it. Very poorly ran, constantly running out of everything from plates to eggs, juice etc. Constantly waiting for things to be filled as staff are not proactively monitoring everything and wait for customers to tell them before acting. Staff have a completely slopey shoulders approach to complaints, always just blaming another dept for errors. They managed to lock access to our rooms 1 hr before check out (for us and multiple other guests) Feel like I spent more time at reception than enjoying our time away. Urgently need new management team - completely ineffectively ran. The small terrace we had has clearly not been cleaned in months. Bird poo all over the railings, filled with old leaves and masses of cobwebs all over the door frame. Service completely ruined our stay
Stayed 2 nights in Dec 2025

4/10 Poor

Saul

Business traveller
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

8/10 Good

Lee

Stayed 1 night in Nov 2025

6/10 Okay

Mervyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop off while up on business , close to motorways. Found hotel both great value and all amenities fantastic. Food & staff brilliant will definitely stay again thank you. Cameron W
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with partner
Liked: Amenities
Receptionist was very welcoming and helpful. Rooms were clear and the food was good. My only critisicm would be the Gym and Spa facilities. The poolside was dirty as people had used their outdoor footwear to walk into the pool. The gym equipment was very dated but functional.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Stayed 1 night in Nov 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a continuous, frustrating saga involving three different rooms, none of which met basic standards for comfort or cleanliness. The initial room was incredibly dated. The mattress was so old that it completely collapsed the moment I sat on it, making it impossible to sleep comfortably. The bedding was also stained with dirty marks so clearly the cleaning was not up to normal standards. Adding to the discomfort, the radiator made an awful, disruptive banging noise as soon as I entered the room and didnt stop regardless of it was on or off. We immediately complained and requested a move. We were moved to a second room which, while slightly less dated, was noticeably grubby. The most disappointing aspect was the "King Bed," which was clearly just two single beds pushed together with a seam running down the middle. This is unacceptable for a hotel room advertised as having a king-size offering. We asked to swap rooms again, but the receptionist insisted the hotel was fully booked and there was no other rooms. It wasn't until we pushed for a refund that the situation magically changed. The receptionist contacted the manager, and suddenly, an "upgraded" room became available. This room was visually much more modern, but its appearance was entirely superficial, it was filthy. The final, and most disruptive, issue was the constant noise pollution. Every single time a toilet on our floor was flushed, we were woken up by a loud, horrendous banging and gushing noise.
Stayed 1 night in Nov 2025

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