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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(61 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(169 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn The Pointe

This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This 3-star Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 700 out of 1602 reviews
Rating 8 - Good. 431 out of 1602 reviews
Rating 6 - Okay. 266 out of 1602 reviews
Rating 4 - Poor. 103 out of 1602 reviews
Rating 2 - Terrible. 102 out of 1602 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Abhishek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Just a minute walk away from the park and a couple of mins walk to the falls. Rooms were clean and the people working at the front desk were nice and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Romil

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel fit my needs and located pretty close to food spots and the convention center
Stayed 4 nights in Nov 2025

6/10 Okay

Gretchen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building and hallways were very dirty.
Stayed 1 night in Nov 2025

2/10 Terrible

Khaled

Disliked: Cleanliness, amenities, property conditions & facilities
I was refused service.
Stayed 1 night in Nov 2025

6/10 Okay

Camilla

Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very helpful and courteous.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Stayed 3 nights in Nov 2025

6/10 Okay

Vijay

Disliked: Cleanliness
Receptionist was very rude
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This hotel is perfectly located on the American side with beautiful views of Niagara State Park and very close to the Rainbow Bridge. It is clean with a comfortable bed. However, it is old and needs renovating. There is no sound proofing and you can hear the people in the next room. We lucked out and got a corner room (2 great views) on the 6th floor. We loved it.
View from our window
View from the other window
Stayed 2 nights in Nov 2025

10/10 Excellent

Gautam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay with yourself family.
Stayed 1 night in Nov 2025

2/10 Terrible

Jamie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to our room the tv wouldnt turn on, the sink stopper was completely broken. The handlebar for the shower was halway broken off and for a shower the pull to turn on the shower would only go halfway, so water came out of the faucet and shower head. The floor also needs new carpeting and spider in the room (my son got bit on his cheek by one) Absolutely do not suggest this place it ruined the entire vacation. Also no rooms come with microwaves...
Stayed 8 nights in Nov 2025

8/10 Good

Lizbeth

Liked: Amenities, property conditions & facilities
Clean room, Thank you !
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Guangyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is decent. The room is not quite clean and there is long hair on the restroom floor. The conditioner is used up. The shower is not working well. But the staff is nice and after I told them about issues, they fixed them right away. There is a $5 parking fee for each day. The location is great, close to the falls park. There are many great restaurants nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room in a great location
Stayed 3 nights in Aug 2025

8/10 Good

Noelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s was really near the falls. Variety on the breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness
Good hotel very easy access to falls
Stayed 1 night in Nov 2025

4/10 Poor

Jeff, Mount Juliet

Disliked: Amenities
Pay extra and stay in Canada. This hotel is a little sketchy… questionable side businesses connected to the hotel. Breakfast is located down stairs … it’s a maze… and next to housekeeping. Rooms were ok, but not staying there again, pay extra and go to Canada. Asked for late check out… Nope!! Toilet ran… asked to fix it for two days… nope!! Buyer beware!!
Stayed 2 nights in Nov 2025

8/10 Good

Onna

Stayed 3 nights in Nov 2025

10/10 Excellent

MAHREEN SUHAIL, Cincinnati

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

MOHAMMAD BILAL, KARACHI

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were good and hotel was very close to Niagara Falls. The staff was very helpful and courteous
Stayed 2 nights in Oct 2025

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