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The Giacomo, an Ascend Collection Hotel

3.0 star property

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Lobby
Lobby lounge
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated
Fridge, microwave, coffee/tea maker
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
222 First Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Rainbow Bridge
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(89 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Giacomo, an Ascend Collection Hotel

Art Deco hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Giacomo, an Ascend Collection Hotel gets good marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 3-minute walk from Niagara Falls State Park and 7 minutes on foot from Seneca Niagara Resort & Casino
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, an Ascend Collection Hotel. Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the vintage look of this property :) Walkable to New York Niagara Falls / State Park, which was the main reason we booked at this hotel. The hotel looks added to the attraction. It has 19th or 18th floor penthouse floor where one could see a nice overview of the park and Niagara falls. Very nice indeed. Breakfast was good :)
Stayed 2 nights in May 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Property conditions & facilities
I like the location, the service was deficient and the employees lack respect. We saw one of them with the feet on the breakfast table.
Stayed 3 nights in May 2025

8/10 Good

Charles

Stayed 1 night in Jun 2025

8/10 Good

Natacha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and willing to help with any issue. The room was clean and we had no problems with noise while there. I would recommend anyone to stay here. It was a pleasant experience.
Stayed 3 nights in May 2025

10/10 Excellent

Arrielle

Stayed 2 nights in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful condo style hotel. Breakfast was a little boring seing how it was the same eggs, waffles and link sausages everyday. We loved the 19th floor view of the American side of Niagara Falls and the Canadian skyline. Room was huge and bed was very comfortable.
Stayed 3 nights in May 2025

6/10 Okay

Lindsey

Business traveller
Liked: Cleanliness, staff & service, room comfort
The shower needs to be fixed or upgraded. The hot and cold were backward and turns off and on. Room was 63° when I arrived. The upstairs lounge is a joke. Other couples up there and I were very disappointed. Wonderful staff-very accommodating! And cool bar downstairs.
Stayed 1 night in May 2025

10/10 Excellent

Karla, Dorado

Stayed 3 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful week here. We enjoyed the view of the river and the view of the mist of Niagara Falls from our Suite. It was perfect for our family of 3. The music was playing in our room on arrival and was a romantic touch for my husband and me. The hotel suite was very spacious and comfortable with everything we needed to enjoy our stay. The breakfast was tasty and snacks provided were also a nice touch.
Stayed 4 nights in May 2025

4/10 Poor

Elishia

Stayed 3 nights in May 2025

8/10 Good

Kaitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very unique old building. The veiws from the top were great, staff was very helpful and our room was large! It is very close to everything so we were able to walk everywhere. I would recommend and would stay again!
Stayed 1 night in May 2025

10/10 Excellent

ann

Stayed 2 nights in May 2025

8/10 Good

Joe

Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 2 years ago and it was wonderful. This time the woman at the front desk was surly. They no longer offer free breakfast roomservice. Breakfast was meager, 1 guy trying to do everything & Seating was insufficient. Not being kept up as it had been. It's still lovely but not sure it's worth the extra cost.
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a really strong cologne/perfume/air freshener smell in the lobby each time we passed through. If it was meant to be an air freshener, it was very overpowering.
Stayed 1 night in May 2025

10/10 Excellent

Yolanda, Suffern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Art Deco building. The rooms were huge, wonderful high ceilings, and had a separate sitting area with its own tv, and a fireplace in the bedroom. Will definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

SUNG WOOK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting Niagara Falls and we had a wonderful stay at The Giacomo. The building's long history does show at places, but it was clear that the manager and staff put in their heart and soul into maintaining the facilities in good shape. Here are a random assortment of things we enjoyed: - The Giacomo has the best view of the Falls. It is the highest building located adjacent to the park on the US side. We brought a few drinks with us to the skyview lounge on the 19th floor and enjoyed the beautiful fireworks. - The location is very convenient. It is among a handful of hotels/inns in the area where everything is within walking distance. - We enjoyed the complimentary breakfast. The dining hall could get a bit congested during peak time, but the experience was certainly a plus to what had already been a positive experience. - All the staff members were friendly and courteous. Lenny (who I believe is the general manager?) went above and beyond to accommodate any requests we had. Thank you! - All the restrooms--in our room, the bar, the skyview lounge--were extremely clean and well-maintained which is always a very important factor in my book. Overall, I would recommend this establishment and would stay here again if I am able visit again in the future.
Stayed 3 nights in May 2025

6/10 Okay

Kristi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
No amenities. No restaurant or pool/hot tub
Stayed 2 nights in May 2025

10/10 Excellent

mademnaveenkumar

Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025