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The Giacomo, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Lobby lounge
Fridge, microwave, coffee/tea maker
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Rainbow Bridge
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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  • Gym
4.6 out of 5, Wonderful, (1164)
The price is €209
for 1 room
includes taxes & fees
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About this property

The Giacomo, Ascend Hotel Collection

Art Deco hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Giacomo, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from Seneca Niagara Resort & Casino and 5 minutes on foot from Niagara Falls State Park
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my short stay.. definitely where I’ll stay from now on
Stayed 1 night in Mar 2025

8/10 Good

Jacob A

Stayed 2 nights in Mar 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Our room was spectacular and the staff is top notch!
Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Abhinav

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic, stunning, and comfortable hotel!

We love this history and architecture of this 20-story building, which has been part of the city landscape since 1929, originally known as the United Office Building. It sat vacant for 25 years and was refurbished into one of the area's most charming hotels. Our room offered a stunning view of the Niagara River and Niagara Falls State Park. Very short walk to Prospect Point (10 mins) and Goat Island (15 mins) where you can see and hear the falls up close. Highly recommend checking out their Skyview Lounge on the 19th Floor. The Mayan-themed hotel bar downstairs is a luxurious and very comfortable spot to unwind. Cookies are served before bed and a hot breakfast in the morning. Was very impressed with the kindness of the hotel General Manager who was always looking for ways to make our stay even better. Have been several times now and will continue to return and recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, convenient and walkable
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great vibe!!
Stayed 1 night in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service

Lovely staff, good location

We stayed overnight, on arrival we were warmly greeted and the hotel features were explained to us. Parking was across the road, it had been snowing and unfortunately the sidewalk on the hotel side had not been cleared. The hotel decor and furniture is showing signs of wear and could do with an update. Room was large and comfortable but the heating system was very noisy and the bathroom stayed cold as it only had a ceiling heat lamp which was on a wall timer switch. Shower was lovely and big but the water pressure was very low. Breakfast in the morning was again attended by a great staff member, cereal, yoghurt, some pastries and a couple of hot options. Great location to visit the falls, walking distance. Overall a good choice for the price paid.
Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, the rooms and common areas were beautiful, and the location was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Frozen Getaway

Enjoyed a quiet weekend in the frozen landscape of Niagara Falls, staff was attentive to needs(extra blankets), awesome views from the observation floor, all during a winter storm. Quick to trip to Casino and even found a winery (A Gust of Sun) still open;)
Stayed 2 nights in Feb 2025

10/10 Excellent

Hadassah

Beautiful, excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff. Spacious and clean rooms. Great view of the city from the 19th floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was very knowledgeable. They have open parking for big trucks and they are for sure dog friendly!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night and I will likely stay again as I make an annual visit to Niagara. The staff were polite and accommodating, I was able to drop my bag and go explore before check in many hours later. The location is super convenient and the breakfast provided was great. The room was lovely and cozy and the bed comfy. Slightly worn in some areas but very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Amenities
Stayed 1 night in Jan 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Jan 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful building
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Woke up by alarms and loud tenants while staying in an expensive suite. Would not recommended again.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kofi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024