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Norfolk Country Inn & Suites

2.0 star property

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Photo gallery for Norfolk Country Inn & Suites

Children’s play area – outdoor
Executive Room, 1 King Bed (Pets Not Allowed) | Down duvets, pillow-top beds, individually decorated
View from property
Nightclub
Bathroom sink

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1201 South 13th Street, Norfolk, NE, 68701
  • Place, Sunset Plaza Mall
    ‪6 min walk‬
  • Place, AquaVenture
    ‪3 min drive‬
  • Place, Norfolk Arts Center
    ‪3 min drive‬

Room options

View all photos for Executive Double Room (Pets Not Allowed)

Executive Double Room (Pets Not Allowed) | Down duvets, pillow-top beds, individually decorated

Executive Double Room (Pets Not Allowed)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (Pets Not Allowed)

Executive Room, 1 King Bed (Pets Not Allowed) | Down duvets, pillow-top beds, individually decorated

Executive Room, 1 King Bed (Pets Not Allowed)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Down duvets, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 278 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave | Down duvets, pillow-top beds, individually decorated

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 278 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Norfolk Country Inn & Suites

Hotel in Norfolk with free breakfast and restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station and a picnic area.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature down duvets. 37-inch LCD televisions come with premium satellite channels.

Guests can make use of the in-room fridges and microwaves. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Country Inn & Suites. During your stay, you're just a quick walk from Sunset Plaza Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a computer, laundry facilities and a terrace
  • Within a 15-minute walk of Sunset Plaza Mall and Bank Memorial Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and a picnic area are also featured at the business-friendly Norfolk Country Inn & Suites. Free self parking is available. A complete renovation of Norfolk Country Inn & Suites was completed in May 2017.

Smoking is allowed in designated areas at this Norfolk hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.
Norfolk Country Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bingo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 1:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:30 AM - 1:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Reviews

Norfolk Country Inn & Suites Reviews

6.4

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 186 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 213 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 163 out of 1002 reviews

Reviews

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. We did not stay for our reservation. Our rooms were covered in mold. The fabrics and carpet were all damp. TVs didnt work.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small issue. We specified 3 people, and it showed a sleeper couch; Or maybe I thought it showed that. But anyway, our grandson ended up sleeping on the floor and then in the chair. The A/C worked fine, and the bed was comfortable. The cable was a little confusing, but we did used it more as noise in the background.
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Initial room was not completely ready, however the staff was very helpful and let us pick a different (newer renovated) room. Breakfast was a plus!
Stayed 1 night in Jun 2025

6/10 Okay

Rosalyn

Travelled with family
Liked: Staff & service
The clerk was very friendly, the room looked to be clean, smelled like dial soap. Wall paper was peeling, carpet was very stained.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay

No pool. No tv. No wi-fi. 4 day stay had to go get towels. Wouldn’t eat the breakfast
Stayed 4 nights in Jul 2025

8/10 Good

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Laurie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
JUST DON'T!!! Everything was filthy. The white curtains were black, we found plume pits hidden in the corner and the bedding was dirty. The provided shampoo and lotion were previously used and the bathroom was dirty. Completely disappointed does not even come close to how we felt.
Stayed 2 nights in Jul 2025

6/10 Okay

Renee

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Was decent with exceptions of bathroom door handle broke,Tv doesnt work right and what ever else i had wrote down
Stayed 3 nights in Jul 2025

4/10 Poor

Kyle

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Madison

Liked: Staff & service
Disliked: Cleanliness
Check in went well. As i pulled up to my room there were Men sitting outside who had clearly been drinking. I had to walk past them to get to my room. They whistled and tried talking me. I thought i should be fine as i wasn’t planning on leaving my room. Sitting in my room you could hear them yelling, arguing, and then glass broke. There was trash around the bed. I didn’t stay the night in the room and left after 30 minutes. They offered a different room when i told the desk clerk what happened but i refused as i felt unsafe to stay there.
Stayed 1 night in Jul 2025

4/10 Poor

Marlyce

Travelled with family
Disliked: Staff & service, property conditions & facilities

It has seen better days

The rooms had coffee pots & cups but no coffee. The front desk said coffee was only available at the office. This was an inconvenience to have to dress & leave the room. One of my family members uses a walker & decided it wasn’t worth it. The TV/cable service was out or when intermittently available - the screen froze. Some channels listed were not available. The shower curtain was new & there were sufficient towels but in the grand scheme-not a place I would revisit. Property also needs updating.
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Live bedbugs in our room and the owner refused to give me a refund.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hostess was nice, the room was clean, and the bed was comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our air conditioning was not working and when we called the front desk, they offered a desk top fan or to move us to a new room at 11 at night. My kid was already sleeping. Plus we had to ask for more pillows to which they brought towels instead. This was after I had to call back after 40 minutes to ask for them again, and they still got it wrong. Horrible place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access while driving. The basics covered. Aging facilities and everything works.
Stayed 1 night in Jun 2025

4/10 Poor

Brian, El Dorado

Business traveller
Disliked: Cleanliness
Not maintained. Filthy. It's a motel, not a hotel.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They're advertised a Cafe/bar lounge. There wasn't one.it was closed down.the room smelled of mold,&the Air conditioner & filter was discussitngly Filthy.I had to clean it.No regular coffee,all decaf.hand Soap Was used and put back in package. And the pillows were absolute horrible big and bulky. When I went to have breakfast,I got yelled at and was told that breakfast was over an hour ago!! even though they still had food out on the counter & in the warmers. I turned in my key And informed them of the situation in the room and Told her if their breakfast was over an hour ago. They shouldn't have it out! ..I wasn't compensated in any way. After I told her about the room then she said I could go have some breakfast, I said no thank you.! The Out side walkway to my room was filthy. And smelled like pee. I do not recommend this place 😕
Stayed 1 night in Jun 2025

6/10 Okay

Cleo

Stayed 1 night in Jun 2025

4/10 Poor

E Cleo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms really need to be renovated, but at the very least they need a thorough CLEANING.
Stayed 1 night in Jun 2025

10/10 Excellent

Jama, Bassett

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly. Property is clean. But everything is a bit old.
Stayed 1 night in Jun 2025

10/10 Excellent

Annette, Bullhead City

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel but it is unkempt and they had to move me because the bathroom was very dirty
Stayed 1 night in May 2025

6/10 Okay

Rob

Stayed 1 night in Jun 2025

4/10 Poor

Tandy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old smelled bad
Stayed 1 night in Jun 2025