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Residence Inn Norfolk Downtown

3.0 star property

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Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Lobby
Property amenity
Suite, 1 Double Bed, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪6 min walk‬
  • Place, Chrysler Hall
    ‪8 min walk‬
  • Place, Waterside District
    ‪15 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Courtyard by Marriott Norfolk Downtown
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,029 reviews
The price is €90
includes taxes & fees
17 Nov - 18 Nov
Courtyard by Marriott Norfolk Downtown

About this property

Residence Inn Norfolk Downtown

Hotel with free breakfast, near Waterside District
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Residence Inn Norfolk Downtown offers 160 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Norfolk Downtown. During your stay, you're just a quick walk from Chrysler Museum of Art. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Waterside District and a few minutes from Norfolk State University
  • Pets welcome for a fee
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 125 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Reviews

Residence Inn Norfolk Downtown Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 952 reviews
Rating 8 - Good. 268 out of 952 reviews
Rating 6 - Okay. 85 out of 952 reviews
Rating 4 - Poor. 53 out of 952 reviews
Rating 2 - Terrible. 48 out of 952 reviews

Reviews

10/10 Excellent

evelyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except there is no hot water in the shower.
Stayed 1 night in Aug 2025

8/10 Good

Deyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was pretty nice. The bed is SUPER soft, almost too soft. The fan in our bathroom didn’t work either.
Stayed 1 night in Jul 2025

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have air conditioning either day so it was uncomfortable to be in the room. We notified the staff and they had someone working on it but it never got fixed.As of right now I’m waiting for some form of compensation.
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle, Warrenton

Liked: Cleanliness, property conditions & facilities
Traveling by myself, I was not pleased with having to park across the street from the hotel and there was an additional cost to the parking since I would need to come and go a few times. Additionally, in the evening/night there were quite a number of emergency vehicles passing by making it difficult to get to/stay asleep. For the amount I paid for the room, this is quite disappointing.
Stayed 1 night in Jul 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and the room was comfortable. Breakfast wasn’t very good. All the hot food was barely warm, and the staff couldn’t keep up. The tv and internet is very slow. But, still a good hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Our room was on the 2nd floor. Clean room. Location was convenient to everything we could want/need. Staff was super friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Yasmine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled like mildew and very worn down. Not at all like the pictures
Stayed 7 nights in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in
Stayed 1 night in Jul 2025

6/10 Okay

Alfonso

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, everything worked, plenty of soap/shampoo in pump dispensers in shower. Mattresses super (too) firm. Housekeeping only showed up once on a 4-night stay with 2 adults and 3 kids registered in a room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

ANITA

.
Stayed 1 night in May 2025

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would have been nice if parking was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Ieisha, was awesome!! Really took care of me and my needs!!!
Stayed 1 night in May 2025

10/10 Excellent

Debra

The front desk staff was wonderful!!
Stayed 1 night in May 2025

8/10 Good

gregory

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was okay
Stayed 2 nights in May 2025

2/10 Terrible

Nicholas

Stayed 3 nights in May 2025

10/10 Excellent

Benju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Very helpful and friendly front staff. Will come back!
Stayed 1 night in May 2025