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Hotel Casa del Sótano

3.5 star property
VIP Access

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Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Courtyard
Rooftop terrace
Exterior
Design Studio Suite, 1 Bedroom, Terrace, City View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Auditorio Guelaguetza
    ‪7 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Double Room

Family Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

Adults-only inn with fitness centre and spa services
A restaurant, a fitness centre and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with Netflix.

Bathrooms include a shower and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the inn include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Church of Santo Domingo de Guzmán. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes on foot from Oaxaca Ethnobotanical Garden
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante – This restaurant specialises in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Reviews

Hotel Casa del Sótano Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

10/10 Excellent

Kim C, Arlington Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evonne at the restaurant made our stay superior ! Hotel Was great ..management on top of everything ! Couldn’t ask for better ..Evonne was An added bonus at restaurant ! So sweet smiling every morning and took great pride in her work …double bonus to wake up to this lovely lady !
Stayed 7 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Natali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, staff was very friendly and helpful. 10 minute walk from downtown and a lot of places to go eat around, the only sucky part was the tv would loose signal a lot and the shower head was not so great.
Stayed 7 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de los lugares turisticos
Stayed 5 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very clean great location. Just to have a small fridge and microwave in the room or to have a communal fridge
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were amazing! The location was great, especially for seeing the fireworks on the rooftop during the Guelaguetza. The breakfast was delicious and the property itself was beautiful.
Stayed 5 nights in Jul 2025

8/10 Good

victoriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, but waited better.
Stayed 6 nights in Jul 2025

8/10 Good

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay, travelling solo and appreciated the 24/7 front desk who were all lovely. Close to some great bars and restaurants for drink or dinner and to walk home safely. Beautiful quaint property with lovely colourful decorations. Room was comfortable enough though the mattress was very firm and water pressure a bit light. Not deal breakers for me though. The restaurant attached is small and generally only open for breakfast and lunch, maybe because was quiet at hotel but while food was fine, given Oaxacan cuisine is amazing I was expecting more and would have eaten elsewhere on reflection but was convenient and amaZing views over city towards San Domingo church. Would recommend as a lovely spot to explore Oaxaca from and be very comfortable and excellent service :)
Stayed 4 nights in Jul 2025

10/10 Excellent

Candido

Stayed 7 nights in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaxaca gem

We had a lovely time at this hotel with our family of 5 - staying in 2 rooms. We loved the outdoor terrace space. We enjoyed breakfast and midday snacks at the restaurant. The workout room is well equipped which we did use on some rainy days. Beds were firm, clean and comfortable. The hotel is charming with a welcoming and very helpful staff. It is a short enjoyable walk to Oaxaca sites.
Stayed 5 nights in Jun 2025

8/10 Good

Esdras

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Location is very convenient, at the edge of the city center but still within walking distance. The jacuzzi and spa area closes at 7pm, this was unexpected as is regarded as private area for the suite. Couldn't find that in the policies online in Expedia. Better cleaning in the shower is commendable as there was black mold behind the window curtain. The door curtain could be darker and thicker, it lets the light and voices in.
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness
Everything was wonderful , pillow cases were kinda smelly at first .
Stayed 3 nights in Jun 2025

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2025

8/10 Good

Monica Patricia

Liked: Cleanliness
It was clean. The
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaje agradable.

El hotel está bien ubicado, atención por parte del personal muy buena. Único pero, es el estacionamiento que no está cerca la propiedad, el horario es limitado y nos pidieron cooperación económica por qué el hotel solo cubre las noches y no el día. Consideren $70 pesos extra por día de estacionamiento.
Stayed 3 nights in Jun 2025

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely with a lot of charm and excellent service. I didn't give it five stars just because the motorcycles were all stored in the lobby area, and it looked unappealing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kaleb

Stayed 5 nights in Jun 2025

10/10 Excellent

GONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to historic sites and amazing restaurants and bars. I enjoyed walking everywhere in town from it. This place has all the amenities I needed, including a daily carafe of water in the room and an AC unit. The only issue I had was the doorbell of the hotel. It does not function well. Often pressing the doorbell did not notify the front desk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darrell Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff very friendly and helpful. We loved the rustic feel of the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic buildings and views made the stay Fantastic.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was VERY clean. Loved the charm and colors! Price and location was great, easy access to Centro and easy access to taxis. Only downside was the bathroom was very hot and because of the vent on the door the smell of the bathroom would fill the room. Other than that everything was good and would definitely recommend it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Estube 5 noches y me encanto,el personal muy amable,todo muy limpio y muy cerca de la Iglesia Santo Domingo,el Andador y el zocalo. 10 de 10.
Stayed 5 nights in Jun 2025

10/10 Excellent

SCOTT, kihei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Foresta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful with courtyard gardens and cafe, terraza and roof top Jacuzzi with panoramic views! It made the longer walk from the bus station worth it! It was only 10 minutes from the Zocolo in Centre and close to several nearby parks and churches and cafes and restaurants. I would highly recommend. The view alone is spectacular and not to be missed!
Stayed 1 night in Jun 2025