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Hotel Casa del Sótano

Property class: 3.5
VIP Access

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Photo gallery for Hotel Casa del Sótano

Exterior
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Courtyard
Terrace/patio
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Double Room

Family Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

A restaurant, a fitness centre and spa services are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include a shower. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the inn include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Church of Santo Domingo de Guzmán. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes on foot from Oaxaca Ethnobotanical Garden
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at Hotel Casa del Sótano. Free self parking is available.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante – This restaurant specialises in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really pretty, the position was convenient also, staff was really nice.y room was just a bit small and dark.
Stayed 4 nights in Dec 2025

4/10 Poor

Ernesto

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was delicious, the staff was helpful, and the room was clean. The place is centrally located with restaurants very convenient. We walked everywhere!
Stayed 4 nights in Jan 2026

10/10 Excellent

Antonio de la

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the cafe-restaurant were really kind, fast an their service amazing. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

Naomi, Vancouver

Stayed 1 night in Dec 2025

8/10 Good

PABLO

The room was clean, the bed and the pillow ok. Towels are old
Stayed 4 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 10 nights in Dec 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A truly rustic hotel still in Centro but a few blocks away from the noisier sections. Friendly, accommodating service from the staff. Bed was comfortable. The on-site restaurant is small but had great food and great service. The property is well-maintained but quite old, so expect non-contemporary accommodations like a tiny bathroom, can hear your neighbors, etc.
Stayed 2 nights in Dec 2025

4/10 Poor

Aide

Travelled with partner
Disliked: Amenities
The staff was amazing, but the room was not the best. The bathroom was very small, the bed was extremely hard. I would definitely recommend for the hotel to upgrade their rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, staff were great, would return again!
Stayed 4 nights in Dec 2025

10/10 Excellent

UBALDO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.
Stayed 3 nights in Dec 2025

8/10 Good

Michael, Bellevue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room. Nice staff great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is attentive and the rooms are comfortable. I think it was a good deal in terms of value for money. The hotel is very well located. I would definetely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Geoff

Stayed 2 nights in Nov 2025

10/10 Excellent

Renz Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.
Stayed 4 nights in Nov 2025

6/10 Okay

LOUIE, torrance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room bed was stiff not comfortable at all, one pillow per person, I couldn’t sleep for 3 nights. Other than that, the place was beautiful and very courteous staff.
Stayed 5 nights in Nov 2025

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, staff & service
Very little interest from staff at front desk- water for showers, ants, one towel each person, top floor beautiful, basic rooms - VERY basic-
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel. It perfectly captured the local culture, making our experience feel more connected to the city. The staff was incredibly friendly and accommodating, even letting us check in early, which we really appreciated. We also had breakfast at the hotel, and it was delicious – a great start to our day. Overall, it was a pleasant and relaxing stay. Highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, walking distance to restaurants, stores, and el centro. Staff members were very nice and friendly. Room space was nice, only bathroom in our room was very small. We would recommend this place for sure!🌟🌟🌟🌟
Stayed 4 nights in Nov 2025

8/10 Good

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the restaurant and jacuzzi deck. Room was comfortable and clean. Neat building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities
Very central and convenient with great staff! Recommended!
Stayed 6 nights in Nov 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff! Walking distance to everything in the city. We’ll definitely be back
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fernando was da man, though! Great staff up and down and a lovely place to stay.
Stayed 2 nights in Nov 2025