Carousel Resort Hotel & Condominiums

3.0 star property

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Photo gallery for Carousel Resort Hotel & Condominiums

On the beach
Property amenity
Breakfast, lunch, dinner served; beach views
Exterior
Standard Room, 2 Queen Beds (Western View) | Individually decorated, individually furnished, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pool
  • Hot tub
  • Gym

Explore the area

View in a map
11700 Coastal Hwy, Ocean City, MD, 21842
  • Place, Carousel Ice Skating Rink
    ‪1 min walk‬
  • Place, Ocean City Beach
    ‪2 min walk‬
  • Place, Maryland Beach
    ‪9 min walk‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪41 min drive‬

Room options

Standard Room, 2 Queen Beds (Non-Oceanfront)

7.8 out of 10
Good
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Oceanfront

8.4 out of 10
Very good
(176 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Atrium View)

8.0 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Western View)

8.0 out of 10
Very good
(130 reviews)
  • City view
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Carousel Resort Hotel & Condominiums

Family-friendly fun on the beach, with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre. Housekeeping is available on request.
Carousel Resort Hotel & Condominiums offers 239 accommodations with coffee/tea makers and a hairdryer. Rooms open to patios. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Carousel Resort Hotel & Condominiums. During your stay, you'll be connected to a shopping centre and just a quick walk from Ocean City Beach. You'll find features such as free WiFi in public areas and free valet parking, plus an indoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a beachfront location while dining at Reef 118 Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes tennis courts, a gym and a sauna
  • Guests have great things to say about the pool and the location
  • Steps from Ocean City Beach and 9 minutes by car from Ocean City Boardwalk
Carousel Resort Hotel & Condominiums offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and a terrace are also featured at the family-friendly Carousel Resort Hotel & Condominiums. Self parking and valet parking are free.

This 3-star Ocean City hotel is smoke free.

Reef 118 Restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Reef 118 Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 22 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 January to 23 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 9.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 33976
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carousel Condominiums
Carousel Condominiums Ocean City
Carousel Resort Hotel
Carousel Resort Hotel & Condominiums
Carousel Resort Hotel & Condominiums Ocean City
Carousel Resort Hotel Condominiums
Carousel Resort Hotel Condominiums Ocean City
Carousel Resort Hotel And Condominiums
Carousel Hotel Ocean City Md
Carousel Hotel Condominiums
Carousel Ocean City
Carousel
Carousel Resort & Condominiums
Carousel Resort Hotel & Condominiums Hotel
Carousel Resort Hotel & Condominiums Ocean City
Carousel Resort Hotel & Condominiums Hotel Ocean City

Carousel Resort Hotel & Condominiums Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 608 out of 1403 reviews
Rating 8 - Good. 363 out of 1403 reviews
Rating 6 - Okay. 228 out of 1403 reviews
Rating 4 - Poor. 110 out of 1403 reviews
Rating 2 - Terrible. 94 out of 1403 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Carrie

Travelled with family
Disliked: Property conditions & facilities
Room wasnt cleaned
Stayed 2 nights in Aug 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Do better!

My son used his own money for arcade games in the game room. The machine stole his $20. No big deal right? Nope, they gave us some phone number to call. We were leaving the next day so that was useless. It might not sound like a big deal but it was to him and it was to me as well. The fact that they have a 3rd party coin machine that eats 20's and they play dumb when you ask for your money back is unbelievable to me. What a stupid thing to get a bad review for! Do better Carousel! Had that not been handled so poorly I probably would have overlooked the rest of the deficiencies. The hotel is dated, the carpet is old and messed up in the halls and rooms. The furniture in the room had damages all over. The tub had wierd rust stains near the drain.
Stayed 2 nights in Aug 2025

10/10 Excellent

oluwaseun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be upgraded...
Stayed 3 nights in Aug 2025

6/10 Okay

Lora

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were helpful and kind. The location and amenities were mostly nice. Except we happened to be put in a room off the beaten path, behind the indoor pool. Getting to our room felt like going down a deserted alley. Nothing like the rest of the hotel. And our room was less than 5 feet away from the pool, directly in front of our sliding doors, with limited access off our small patio and zero privacy. I completely blame Expedia for complete false advertising. When I showed the ladies at the front desk, the picture of what we thought we booked - ocean front with a balcony - compared to the room we had they were utterly shocked and told us we had been lied to and ripped off, but because we went to Expedia, they couldn’t do anything about it
Our room was the first on the left. Barely a walkway to get around the pool. And the hotel double locks the gates from evening until mid morning so that you cannot leave the patio to get to the restaurant or the beach. You must go through your room
Stayed 2 nights in Aug 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should be able to see the room you're actually booking. I would not have chosen that particular room. Normally I have a great experience from Hotel. Com that's why I always use it. The room was ok but not the "area" I wanted. But duable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dominic

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

Mold throughout room, it took over one hour to check in. After waiting in line they stated they would call us but after 4pm I went to the desk and they stated they were too busy to call. The service was awful everything in the room was dirty and unsanitary. There were stains all over the walls including in the bathroom. I have more photos but just a little idea of the condition. It’s totally not worth it especially when you cannot get any sleep on the old uncomfortable pillows. Also requested maintance twice to the front desk and no one showed, the toilet wasn’t flushing I ended up fixing myself and the water pressure hardly came out. I would not recommend this and would rather sleep in my car.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Travelled with family
Disliked: Staff & service
The room service is not good
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff, the fast checkin/checkout. The ice show is always a crowd pleaser. There are so many things to do with the kiddos, too. Lots of family events.
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Location was good and lots to do. Hotel is dated, had a moldy smell in the room and wasnt very clean. Service / staff were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is is good, The service is very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our family favorite spot!!

It’s was our third year staying at carousel for our family vacation, it has the perfect beach spot!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Nacole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Aug 2025

8/10 Good

Travon

Travelled with family
The property was well lit and accessible. The kids were never bored. Located across the street from a supermarket and plenty of stores. Staff doesn’t acknowledge some guest. The housekeeper was the most friendliest employee we met.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica, Delran

Travelled with family
Ocean view room with a balcony right over the music, closed the balcony door and heard nothing! Perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Bryan Rupp Cell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service
Great property, them
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Sophia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Nice breakfast buffet.
Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator was down and or didn't show up for a long time so the stairs are a must and kids running in the hallways past 1130 pm plus out dated rooms all bad indicators but good dinning and ice skating show
Stayed 2 nights in Aug 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place with friendly staff, good location and good food.
Stayed 2 nights in Jul 2025

8/10 Good

William

Only thing I did not like was the room location, not being able to look outside at the ocean or even the.m from
Stayed 1 night in Jul 2025