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Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS）

4.0 star property

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Photo gallery for Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS）

Hot springs
Property video
Reception
2 restaurants, breakfast served
Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm | Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
1 Kankaiji, Beppu, Oita-ken, 874-0822
  • Place, Kankaiji Onsen
    ‪1 min walk‬
  • Place, Global Tower
    ‪18 min walk‬
  • Place, Beppu Park
    ‪20 min walk‬
  • Airport, Oita (OIT)
    ‪60 min drive‬

Room options

View all photos for HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

In-room safe, blackout curtains, iron/ironing board, free WiFi

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds

View all photos for HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

In-room safe, blackout curtains, iron/ironing board, free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

In-room safe, blackout curtains, iron/ironing board, free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

9.8 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout curtains, iron/ironing board, free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout curtains, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout curtains, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout curtains, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

In-room safe, blackout curtains, iron/ironing board, free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

View all photos for SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

View from room

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

  • Ocean view
  • 46 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

View from room

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

View from room

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

View from room

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

View from room

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

View from room

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

  • Sleeps 4
  • 2 Single Beds

View all photos for Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

View all photos for Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

In-room safe, blackout curtains, iron/ironing board, free WiFi

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

  • Sleeps 2
  • 1 King Bed

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

In-room safe, blackout curtains, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

In-room safe, blackout curtains, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

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About this property

Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS）

Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS） offers 791 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Hot springs and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the overall property condition at Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS）. During your stay, you're just a quick walk from Kankaiji Onsen. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Services include a children's club, a porter and luggage storage
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 4-minute drive from Takegawara Onsen and a few minutes from Aso Kuju National Park
  • Free train station pick-up and train station drop-off shuttle service
Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS） offers its guests hot springs, 2 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a health club, and a sauna are also featured at the family-friendly Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS）. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Beppu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
TERRACE & DINING SORA – This buffet restaurant serves breakfast and dinner.
CEADA PALACE – This buffet restaurant serves breakfast and dinner. Open daily.
WA DAINING HOSHI – This buffet restaurant serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Free train station drop-off
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CEADA PALACE
  • TERRACE & DINING SORA
  • WA DAINING HOSHI

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is not included for children using existing bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Suginoi

Suginoi

Suginoi Beppu

Suginoi Hotel

Suginoi Hotel Beppu

Suginoi Onsen Hotel Beppu

Suginoi Onsen Hotel Beppu

Suginoi Hotel

Beppu SUGINOI HOTEL Hotel

Beppu SUGINOI HOTEL Beppu

Beppu SUGINOI HOTEL Hotel Beppu

Beppu SUGINOI HOTEL（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ka lung

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, clean , beautiful, big room. 3 onsen bath. Good foods , I love the arcade area and the bowling . Good for family with kids. Staffs are nice too. 10 mins from Beppu station , they have shuttle bus to pick you up
Stayed 1 night in Feb 2026

10/10 Excellent

Chang Kwon

Liked: Cleanliness, property conditions & facilities
Facility food quality service ocean view best resort hotel in the world
Stayed 1 night in Jan 2026

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful view from our room, great hot spring.
Stayed 2 nights in Jan 2026

10/10 Excellent

sung, diamond bar

Travelled with partner
Liked: Amenities
Clean room ,great meal
Stayed 2 nights in Nov 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Staff & service
I have stayed in hotels in many countries for over 30 years, but this was the first time I experienced a theft in hotels. There may be thieves anywhere, but having my phone stolen in Japan—especially in a tourist area—was truly shocking. I didn’t make a big deal out of it so my daughter and my elderly parents wouldn’t worry, but it is an experience I will never forget. Aside from this incident, the hotel’s facilities and food were good. It was disappointing, however, that many of the staff were not able to communicate in basic English.
Stayed 2 nights in Dec 2025

10/10 Excellent

Seow Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast choices.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely resort!
Stayed 1 night in Dec 2025

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome public bath area, great meals, I travelled solo this time but I would love to come back with family
Stayed 1 night in Nov 2025

2/10 Terrible

Minsuk

Stayed 2 nights in Sep 2025

10/10 Excellent

David, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Ayako

Stayed 2 nights in Nov 2025

10/10 Excellent

Huey Wen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me.
Stayed 1 night in Oct 2025

10/10 Excellent

Trish

Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

HANA

Stayed 2 nights in Oct 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
They have 3 separate buildings, each one has different facilities and
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Joon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Moon Hwan

Stayed 2 nights in Jun 2025

2/10 Terrible

leo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Stayed 1 night in Jun 2025

10/10 Excellent

Rungnapa

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wei Sin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and dinner buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

tsan

Stayed 2 nights in Dec 2024