6/10 Okay
Stephanie R.
14 Apr 2025
Disliked: Cleanliness
Just Okay
I was told this condo was very clean. It was not. There was dirt and dust on baseboards, corners, window casings, cabinet doors, inside cabinets, air vents, etc. The furniture is worn and dirty! They need to be replaced. The rugs are disgusting. The bed linens were old and needed replacing, as did the towels, which could also be updated. There is NO kitchen washcloth, just 2 hand towels. The windows were streaky, and the floor could have been mopped better before we arrived. The can opener was broken so we were unable to open some canned food. Also, I was told there were pizza pans. There were no pizza pans or cookie sheets. There were plenty of pots and 1 large lasagna pan.The worst part is that we thought our 3-year-old went on the elevator alone when we were heading up to our condo. Fortunately, she was with older siblings, and we just didn't realize it. The front desk was very sympathetic to our situation. However, they were struggling with the security cameras and took way too long to respond. This is HUGE! The security needs to be trained properly to handle situations like this and the equipment needs to be updated. A child could be abducted and long gone before the security would be able to locate them on the cameras.The pools were nice and the beach access was convenient. There is complimentary coffee served in the lobby during morning hours.
Stephanie R.
Stayed 6 nights in Apr 2025