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New American Inn and Suites

2.5 star property

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Photo gallery for New American Inn and Suites

Deluxe Queen Room with Two Queen Beds | Desk, free WiFi, bed sheets
Front of property – evening/night
Romantic Room, 1 King Bed | Bathroom | Shower, towels
Front of property
Deluxe King Room | Desk, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

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3190 n tustin st ,orange, ca 92865, Orange, CA, 92865
  • Place, Steve Ambriz Memorial Park
    ‪19 min walk‬
  • Place, Kaiser Foundation Hospital - Orange County - Anaheim
    ‪2 min drive‬
  • Place, Village at Orange
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪14 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Desk, free WiFi, bed sheets

Deluxe King Room

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen Beds

Deluxe Queen Room with Two Queen Beds | Desk, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed

Romantic Room, 1 King Bed | Desk, free WiFi, bed sheets

Romantic Room, 1 King Bed

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

New American Inn and Suites

Hotel in Orange with free parking
This smoke-free hotel features laundry facilities, a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
New American Inn and Suites offers 20 air-conditioned accommodations, with fans. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at New American Inn and Suites , you'll be close to Honda Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • 8 minutes by car from Honda Center and 12 minutes from Anaheim Convention Center
As a guest of New American Inn and Suites , you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This Orange hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 10.0 per stay
  • Cash deposit for Spring Break: USD 10.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

American Inn Orange
American Inn Suites Orange
New American Inn Suites
American Inn Suites Orange
New American And Suites Orange
New American Inn and Suites Hotel
New American Inn and Suites Orange
New American Inn and Suites Hotel Orange

New American Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 57 out of 187 reviews
Rating 8 - Good. 42 out of 187 reviews
Rating 6 - Okay. 26 out of 187 reviews
Rating 4 - Poor. 23 out of 187 reviews
Rating 2 - Terrible. 39 out of 187 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rudy

Liked: Amenities
Disliked: Property conditions & facilities
They need to clean up the units a little more nice area nice looking old type hotel set up, but the rooms are a little beat up
Stayed 1 night in Oct 2025

2/10 Terrible

Judeth

Disliked: Staff & service
I did NOT get to stay at this hotel in spite of having already paid for one night. The desk clerk demanded that I arrive by 1am (I couldn't get there by that time). I called to let them know that I would arrive very late and was told that I HAD to be there by 1am even though their website says they have a 24 hour desk clerk. I paid full price for that room and was told that I had to be there by 1am which was not possible. I explained my situation and was told repeatedly that I had to be there by 1am. Complete waste of money! I have never been treated so rudely by any other hotel! I travel to that city very often and I will NEVER stay at this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Tustin

Amazing place to stay with no interruptions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jul 2025

2/10 Terrible

Carlos A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Roaches bug n small in the rooms

Both nights we stayed we woke up to dead sewer roaches in our room. When I asked for room service to take away the dead roach the first day, they cleaned out the room and tossed the few personal items we’d left behind. Luckily we took our luggage with us and left them in the trunk of our rental while we went to a nearby amusement park all day. The next day there was another dead roach and I asked room service about our missing things and she stated she misunderstood the office, thought we’d checked out and threw out our towels and personal items. As we left that day, my kiddo found a mini roach in their towels. We made sure to leave our belonging in our hot trunk for the next week once we got home to avoid any stowaways. I contact hotel tonight and they stated the property would be refunding some of our stay. I still don’t have a refund a whole month later and I’m still disputing the charge because the vendor has the property listed as another business listing. Avoid the headache, go somewhere else.
Stayed 2 nights in Jun 2025

4/10 Poor

Tony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Dirty Bedding

Check-in was fast and easy, and the location is great — close to everything I needed. However, the overall cleanliness and maintenance were disappointing. The bedding was stained and even had a hole in it, which is unacceptable. The shower wall also needs repair, with grout missing in several areas.
Stayed 1 night in Jul 2025

2/10 Terrible

Angel

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

6/10 Okay

SHAWN

Stayed 2 nights in Jun 2025

8/10 Good

Roxanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Tiffani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Business traveller
This place was a dump
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Feb 2025

10/10 Excellent

robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good size rooms

Always a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Falon

Stayed 2 nights in Feb 2025

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old, dilapidated, disgusting.

The manager was rude. Our key did not work and went back 3 times for her to fix. It turned out that there was an issue with the door and had to switch rooms. No apology...nothing. Smell was rancid curry! Yuk! Avoid this place. But the housekeeper was nice and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Reuban

Liked: Cleanliness, property conditions & facilities
Great stay : )
Stayed 2 nights in Feb 2025

4/10 Poor

Nathaniel

Disliked: Staff & service, property conditions & facilities, room comfort
Bad times. Paid extra for the Hot tub that didn’t work, and customer service is non-existent. There was also a pungent odor from the office.
Stayed 1 night in Jan 2025

4/10 Poor

Martin

Disliked: Cleanliness
Looks ok looked nice but the room not so nice looking. Very outdated and dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Stayed 1 night in Oct 2024

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