2/10 Terrible
Amanda H.
5 May 2025
Safety and Cleanliness Concerns
Subject: Urgent: Immediate Attention Required – Safety and Cleanliness ConcernsI hope this message finds you well. I am currently staying at your rental property and I need to report several urgent concerns that are seriously impacting the safety, cleanliness, and comfort of our stay:1. One of the three beds in the bedroom is completely broken and unusable. (High priority)2. All doors leading to the pool area are broken, creating a major safety hazard.(high priority)3. The hot tub is not operational—the control buttons do not function.4. A glass door is being held together with masking tape, which is extremely unsafe.5. There are five TVs on the property, but none have remote controls.6. There is an inadequate supply of linens—there are not enough towels for each room.7. The freezer door handle is missing.8. Most concerning, there is what appears to be dried vomit on the wall and on some of the linens—this is completely unacceptable from a hygiene standpoint.I respectfully request that these issues be addressed immediately, particularly those posing health and safety risks. Please let me know what steps will be taken and the expected timeline for resolution.Never heard back from the property manager.Third night we were there 1 o’clock in the morning police officers, looking for thieves in the neighborhood on edge all night since the back doors would not lock.
Amanda H.
Stayed 4 nights in May 2025