"Hotel corridors are freezing. Hotel lovely although booked a lake view room at an extra cost months ago as a present and got a street view so was real ... " More
25 Dec 2018 by Front Office Manager
Thank you for taking the time to share your review. I apologize you did not receive the correct room and will follow up with our front desk team to ensure this does not happen in the future. We hope to have the opportunity to make it up to you in the future!