4/10 Poor
Tawna W.
22 Feb 2026
The sheets on the children’s bed don’t look clean, so we washed them before we used the bed. The kitchen sink was leaking water, but they were able to get that fixed pretty quickly. One day during our stay, we had gone back to take a nap and get a little rest and we had a pest control man show up IN the condo while we were there and half asleep. When we poked our heads out of the rooms, he seems surprised to see us and was apologetic. But it was the mistake of the management company to not alert us that he was coming or the pest control man that someone was there. I believe the worker knocked before he entered but then let himself into the condo with the master code he has. We don’t feel very safe, he could have caught someone running around the condo naked or in the shower or a million different bad situations. The workers safety could have been in jeopardy if someone staying in the condo was armed and felt he was an intruder. When I contacted the management company, they didn’t apologize and almost brushed my concerns aside. I wasn’t impressed at all and won’t be staying in any unit that United Vacation Homes manages.
Tawna W.
Stayed 5 nights in Feb 2026