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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Exterior
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪8 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.4 out of 10
Good
(48 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

7.2 out of 10
Good
(27 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 32.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with 24-hour fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Change of bedsheets is available on request
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando by IHG's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Universal Orlando Resort and 9 minutes on foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 May 2025 to 1 August 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 565 out of 1634 reviews
Rating 8 - Good. 307 out of 1634 reviews
Rating 6 - Okay. 290 out of 1634 reviews
Rating 4 - Poor. 191 out of 1634 reviews
Rating 2 - Terrible. 281 out of 1634 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with hotel.com

Went for family vacation. The check in staff was okay at best. Parking way to expensive for the parking lot. The halls was dark and floors uneven. We arrive to our room. 4 guest 2 towels. Side table not strong enough to hold a book without falling over. The hotel was getting renovation on lower floors . .. Not notified we was staying in a hotel with renovation. Hotel is a good 25 to 30 minute walk to Universal. Trying to get pool towels was harder than pulling teeth.
Stayed 5 nights in Apr 2025

2/10 Terrible

Manuel, Hudson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well I used to stay in this hotel couple times a year few years back, I haven’t stay there in like 5 years, now that I have my universal passes back, I booked for the first time and let me tell you, is nothing like back then, the place is in terrible condition, the elevator was wrapped in construction paper, the carpets are full of bumps all over, I was having a hard time rolling my luggage because of the carpets, the tv wasn’t working the cable looked like was ripped apart from the tv and the tv wasn’t even enjoyable because you were able to see the led in the background, the carpet was dirty looked like they don’t even bother to pass the vacuum and smell like humidity and was very strong. I could keep going but anyways is so sad that this hotel is nothing like what it was. Last time I used holiday inn brand.
Stayed 2 nights in Apr 2025

6/10 Okay

Alissa-Rae

Travelled with family
Liked: Staff & service
Walkable to universal, loved our 1 bedroom suite
Stayed 5 nights in Apr 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service
Noisy..
Stayed 1 night in Apr 2025

8/10 Good

Alex

Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great room for 8 people - a two bedroom suite. Was very spacious and clean. Had a small issue with a smoke smell and a manager came to check on us right away. She gave us immediate options and we thought that was amazing. Both front desk and manager were courteous and great. Cant beat the location to universal!
Stayed 1 night in Apr 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a renovation bad, very mildew and musty on my floor. I had booked another night a week layer on my way back from my cruise. I cancelled it as it impacted my allergies and they stayed no refund allowed with it being still 8 days out
Stayed 1 night in Apr 2025

8/10 Good

Dave

Stayed 5 nights in Apr 2025

10/10 Excellent

Andres Ricardo Angel, cockeysville

Stayed 5 nights in Apr 2025

2/10 Terrible

sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t clean at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Porsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Talitta

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the smell of de bedroom. The musty smell was very strong, I believe this odor came from the carpet
Stayed 1 night in Apr 2025

2/10 Terrible

Orathai

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were dirty, we didn’t stay and checked out the same evening.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One of Bathtubs and one of the bathroom sinks was backed up, wasn’t enough baths towels and ants
Stayed 1 night in Apr 2025

6/10 Okay

Deana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The parking was a bit of a problem first day i checked in it worked. Then the next day it wouldn’t let me get out and I didn’t know if I had to check in for second day or not it said that they would just bill me then why give me issues. Carpet was dirty in room and my tub drain was not draining properly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 days. Our room was clean and did not smell moldy at all. My only complaint for our room was is that the a/c would not cool on the second night as it did on the first night and the mini fridge barely cool. I almost forgot the $28 parking fee really ?? It's not like you have a lot of different restaurants that can take the hotel parking space. I don't find the reason behind that... The staff was very polite. I would definitely come vack.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charleneea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

I enjoyed every minute of my stay with family.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was very muggy, outlets didnt work, lights flickered
Stayed 2 nights in Apr 2025

6/10 Okay

Bernarris

Travelled with family
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

BriAnna

Travelled with family and small children
Stayed 5 nights in Apr 2025

8/10 Good

Jasmine

Stayed 4 nights in Apr 2025

10/10 Excellent

LeeAnna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how large and clean our suite was. The staff were very kind and helpful! Once we checked in, the front desk texted and asked how everything is. We said all was great but we were short a towel in the suite to accommodate our 4 family members. Within minutes, a full bag of towels were dropped off at our front door. We were very pleased with our stay and would recommend this hotel to others.
Stayed 7 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed only one night and due to late check in at 1am, I checked out early before 7am. I'm extremely disappointed in the cleanliness of the room and the entire hotel. I was actually disgusted to stay there. I got in around 1am and was gone by 6:6:34a. That was way too long of a stay there. I will be giving negative reviews on Expedia where I reserved the room. And to top it off I had to pay almost $30 on top of the room rate for 5ish hours to park. Awful experience, highly disappointed. I usually like staying at holiday inn. Some Vending machines did not work and the elevator was scary.
Stayed 1 night in Apr 2025