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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Reception
Exterior
Front of property – evening/night
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping

Explore the area

View in a map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Epcot®
    ‪8 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

7.6 out of 10
Good
(86 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(43 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Sheraton Orlando Lake Buena Vista Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Bryan. Enjoy features like 2 outdoor pools, a full-service spa and a restaurant.
  • Enjoy American cuisine while dining at Zest
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, facials or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Zest – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
27 Palms Bar & Grill – This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 October 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.56 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 639 out of 1403 reviews
Rating 8 - Good. 276 out of 1403 reviews
Rating 6 - Okay. 241 out of 1403 reviews
Rating 4 - Poor. 112 out of 1403 reviews
Rating 2 - Terrible. 135 out of 1403 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Elssy

Stayed 1 night in Aug 2025

6/10 Okay

Ameka

Stayed 5 nights in Jul 2025

4/10 Poor

markjoseph

Disliked: Cleanliness, property conditions & facilities
The balcony window was majorly dirty, couldn't even see the outdoors. The hotel doesn't look like in the photos.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ranesha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Nice location…needs updating

I booked a pool view but all I saw was trees. Then the ceiling started falling while it was raining. They moved me to another room the second day to accommodate and gave me a credit. Staff was friendly and nice. The hotel is located in a great area but the rooms and hotel itself could use some updates.
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
The stay was great for the price. The street noise and the AC noise was a bit more than at other places we have been, but wasn't a huge issue. It was odd that the vanity was right inside the door so it was not convenient to get up and want to start getting ready before others sleeping. The staff was super nice and it was comfortable and clean so we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Stayed 6 nights in Jul 2025

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Linette

Liked: Staff & service
Amazing location room clean and spacious
Stayed 2 nights in Aug 2025

10/10 Excellent

Loriel, Goldsboro

Stayed 3 nights in Jul 2025

8/10 Good

Anita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel states that they have a restaurant, but basically they have an active bar with a few choices of food. The restaurant is not open but only for breakfast. They do have a small snack area and a Starbucks, which is a nice benefit and the fruit from the bar is good. The staff is friendly and helpful. I have to be checked in to room 1313 we got up to our room our refrigerator did not work, so they bring us a different one. The telephone and the light did not work so they repaired that and then the room had not been cleaned. Well the chair at the desk was very sticky so we requested a different chair and they brought us one. I think maybe they need better maids because the room still had dust in areas where it shouldn’t have been. But they have a wonderful pool and the helpful and friendly staff to try to make everything right for us. Parking is $25 a night. We didn’t have a car but I feel that is a little too expensive. They also charge a resort fee to your bill, but then I give you $10 a day. Reward to use at the bar for food or drink and a coupon for one free appetizer. The shrimp is an amazing appetizer. Try it if you go.
Stayed 1 night in Jul 2025

4/10 Poor

tylisa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff were very rude. I placed a privacy notice on my due, due to not needing cleaning because I was only staying for two night. When I returned they left a note that they came in my room. They didn’t clean but I noticed both my iPhone chargers were missing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Norell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Staff was very friendly. Property was clean. Very nice pool area.
Stayed 8 nights in Jul 2025

10/10 Excellent

robert

Stayed 1 night in Jul 2025

8/10 Good

Patrice, Matthews

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlie Norrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel to anyone going to Orlando!!
Stayed 2 nights in Jul 2025

6/10 Okay

Tanjirene

Travelled with family
Disliked: Amenities
The room itself was okay, but one night there was so much noise, i thought someone was going to climb over to my room's balcony. There are mini fridges in the rooms, and one microwave at the resort if you want to reheat anything. It was absolutely disgusting. Additionally, with a daily "resort" fee, I'd expect a coffee/tea station in the lobby and there wasn't. Nice location though.
24hr self service station
Inside of the resort microwave
2 queen room (city view)
Stayed 2 nights in Jul 2025

2/10 Terrible

Jaimie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel based on how it was marketed on Expedia as a resort with elevated amenities. What I experienced was completely different. The property is a basic hotel with two small pools and a bar, and lacks the features and atmosphere you'd expect from anything labeled a "resort." During my stay, I encountered consistently rude service from the bar staff, which made it difficult to relax or enjoy any of the shared spaces. I charged meals and drinks to my room and when I asked for an itemized receipt, I was told I had to wait until the next morning. Despite that, they locked me out of my room and forced me to pay the full or half amount without any breakdown of charges. I did sign the receipts the night before, but if don’t remember those totals and they also thought someone I was speaking with was with me and I was worried they added his charges to my bill. The lack of transparency, unprofessional service, and misleading advertising left me extremely disappointed. I ended my stay early and was denied any kind of partial refund. I would not recommend this hotel, and I hope Expedia reviews how it is being listed on the platform.
Stayed 3 nights in Jul 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce place
Stayed 3 nights in Jul 2025

10/10 Excellent

Lionel, Greenwood

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice vintage property! Didn’t have the proper balls for the water activities.
Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Stayed 7 nights in Jul 2025

2/10 Terrible

Kristen

Stayed 2 nights in Jul 2025