Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Reception
Front of property – evening/night
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springsā„¢
    ‪2 min drive‬
  • EpcotĀ®
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 6
  • 1 Double Bed

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Sheraton Orlando Lake Buena Vista Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Bryan. Enjoy features like 2 outdoor pools, a full-service spa and a restaurant.
  • Enjoy American cuisine while dining at Zest
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, aromatherapy or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Disney Springsā„¢ and a few minutes from Orlando Vineland Premium Outlets
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Zest – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
27 Palms Bar & Grill – This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 October 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.56 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 570 out of 1308 reviews
Rating 8 - Good. 262 out of 1308 reviews
Rating 6 - Okay. 221 out of 1308 reviews
Rating 4 - Poor. 112 out of 1308 reviews
Rating 2 - Terrible. 143 out of 1308 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia, Lynbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness
The place is fairly run down for the cost of the stay. Rooms and exterior both could use some refreshing. My digital key never worked on my room and I was given the runaround trying to get another physical key. Bartenders were excellent. Exercise equipment was good - we happy to see they have strength training machines. Market closed early.
Stayed 4 nights in Feb 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah, Grand Rapids

Liked: Staff & service, amenities
the rooms are dated but i was told the hotel will be updated within the next 3 months, so that will be great! the service staff was great and fixed problems quickly! i had to move tooms becuase of the smell in the room. the next room the air conditioner was very loud. i called the front desk and maintenance came right away! he looked at the unit and said he would replace the whole unit at 1030p! older property but they make up for it with great staff! pool was enjoyable!
Stayed 3 nights in Mar 2025

4/10 Poor

Luis, Staten Island

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel’s $25 daily parking fee was really disappointing. The hotel was accommodating a t getting us a larger room, however we didn’t have enough toilet paper for the weekend, the carpets were really dingy, stained, and held stench . There was a lizard in our room. The bathroom had cracks and the bathtub was sketchy. The hotel has a lot of potential, but is in desperate need of remodeling.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ceriluz

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice and welcoming
Stayed 4 nights in Mar 2025

8/10 Good

Olesea

Travelled with group
Liked: Cleanliness
We liked the restaurant, pool area and bar. It was disappointing that was no free coffee for guests available in the lobby, you had to buy it at the Starbucks market located in the lobby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. While the room is SLIGHTLY outdated; it was still nothing horrible. The location and price was great. We didn’t spend all day in the hotel room which is why we didn’t mind it being a little older. It was clean and was spacious. The pool area was incredibly clean and so was the lobby and surrounding area. The staff at the hotel was amazing and the staff at the outdoor bar was as well. Check-in and check-out was super simple. I was surprised at the low cost for the location. It’s a short drive to Disney World and Disney Springs and within walkable distance to some great places. We didn’t have to deal with parking since we got an Uber everywhere so I can’t comment on how parking is.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Atusa

Travelled with family
Liked: Cleanliness, amenities
Staff at the restaurant by the pool was very rude for no reason at all. He was an old man. Not very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
we loved it there! the pool, staff and close proximity to Disney made it perfect for us!
Stayed 2 nights in Feb 2025

6/10 Okay

John

Business traveller
Liked: Amenities
The front desk staff was very nice
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 3 nights in Mar 2025

10/10 Excellent

Talya

Stayed 4 nights in Mar 2025

4/10 Poor

Kathleen

Stayed 3 nights in Mar 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Cleanliness šŸ‘ Friendly staff Long wait times for checkin is negative Not a lot to do on the resort BUT there’s so much to do near the resort so that’s a plus.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yandel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 3 nights in Feb 2025

8/10 Good

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Julia

Stayed 2 nights in Mar 2025

6/10 Okay

Logan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is quite possibly on the busiest street. Non stop traffic and sirens. Rooms are extremely dated. Switched rooms twice. Only one elevator working. Would not recommend only good side is convenient to Disney springs and Disney.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca Lee

Stayed 4 nights in Feb 2025

2/10 Terrible

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m giving a low rating due to a frustrating check-in experience. We arrived early on a Tuesday morning after a long flight, hoping our room would be ready. At the front desk, I provided my ID and credit card. We had booked a 4-day, 3-night stay, but the receptionist incorrectly read it back as 3 days, 2 nights. I corrected her, and she briefly checked her computer before dismissively saying, ā€œOkay,ā€ as if nothing had happened. She handed us our room keys and told us that breakfast was included, which surprised me because I knew it was an additional charge. To be sure, I asked again, and she confirmed it was free. After dropping off our bags, we went to have breakfast—only to be told by the host that our reservation didn’t include it. This was already the second inconsistency, and unfortunately, it didn’t stop there. Exhausted from travel, we didn’t argue and just paid for breakfast. Back in our room, we decided to take a nap before starting our day. A few hours later, we were rudely woken up by a call from the front desk asking to verify my information again due to ā€œissuesā€ with the reservation. They said they would send someone up to check. When they arrived, it was two men who looked intimidating, treating the situation as if we were criminals. They left after confirming my information, and we tried to rest again—only to receive another call less than 30 minutes later from the manager, asking us to come to the front desk. By this point, I was extremely frustrated. At th
Stayed 3 nights in Feb 2025