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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Welcome to our hotel lobby, featuring a central reception area, comfortable seating, and a high ceiling with skylights.
Experience the clean and contemporary design of our hotel's minimalist corridors, featuring a textured floor and a striking industrial artwork.
Relax in a stylish lounge area with cushioned seating, armchairs, and a city view.
Relax in a spacious room with two beds, a sofa, and a seating area.
Cross Hotel features a striking geometric design with a prominent entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Cross Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view DOUBLE, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout curtains

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout curtains

Cross Suite　Junior

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the nice bathrooms, spaciousness, cleanliness and overall comfort
  • Steps from Dotonbori Glico Sign and 4 minutes on foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 834 out of 1085 reviews
Rating 8 - Good. 192 out of 1085 reviews
Rating 6 - Okay. 44 out of 1085 reviews
Rating 4 - Poor. 6 out of 1085 reviews
Rating 2 - Terrible. 9 out of 1085 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Dotonbori! Clean rooms and the breakfast buffet is so good - this is our go-to hotel in Osaka
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution. Outside of being centrally located, the room rate is on the high end.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were much more spacious than the other hotels. The service was exceptional and the facilities were extremely clean.
Stayed 1 night in Apr 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay in Dotonbori

Easy check-in, storage for baggage if arriving early, easy luggage forwarding as well! Clean rooms, comfy bed, prime location in Dotonbori.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenifer

Liked: Property conditions & facilities

Best Hotel in Osaka

Best location. Best breakfast. Best staff. Best lobby cafe. Im beyond happy with everything at Hotel Cross! Thank you!
Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic for this property. It was located close to the metro line (and the on the same line going directly to Haneda Airport without having to transfer) and a short walk to the JR line. There were great restaurants and shopping a very short distance away. The pricing was reasonable as well. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this property.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Luisa, Ringwood North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main attractions and easy access to public transport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the bustle of Dotonbori
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Stayed 3 nights in Mar 2025

10/10 Excellent

Cole

Stayed 2 nights in Mar 2025

10/10 Excellent

Ping Ping

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back soon
Stayed 2 nights in Feb 2025

10/10 Excellent

dong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area!
Stayed 3 nights in Mar 2025

10/10 Excellent

guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Close to every thing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Arhnel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and breakfast buffet

Location location location. Excellent buffet. Helpful staff.
Stayed 3 nights in Mar 2025