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5.0 out of 5

"The room was clean and cosy. It was worth the upgrade. " More

By a verified traveller on Mon 03 Jul 2017

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Deluxe Twin Room, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
€175* Per night/room 16 Jun - 17 Jun

Deluxe Double Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, 1 King Bed, Non Smoking, City View (Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Twin Room, 2 Double Beds, Non Smoking, City View (Renovated)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Double Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Non Smoking, Corner (Twin Room)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Westin Osaka. During your stay, you're just a quick walk from Umeda Sky Building. You'll find features such as free WiFi in public areas and free train pick-up service, plus 3 restaurants.

  • Free Wi-Fi (speed: 50+ Mbps)
  • For dining with garden views, stop by AMADEUS, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine
  • Free train station pick-up and train station drop-off shuttle service

The Westin Osaka ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Osaka

Everyone (1)
5 out of 5

Stayed for 1 day in Japanese style room.

The room was clean and cosy. It was worth the upgrade.

Posted by on 3 Jul 2017

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Renovations + Closures

The property will be renovating from 19 August 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

The following facilities are closed on Monday:

  • Bar/lounge

Property Features

The Westin Osaka offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly The Westin Osaka. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Osaka hotel.

  • 1 building
  • 303 guestrooms or units
  • 30 levels
  • 3 dining venues
  • Conference rooms
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 1993
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Nakatsu Station (Hankyu) (1 km / 0.6 mi)
  • Metro station: Fukushima Station (1 km / 0.6 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Osaka offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

AMADEUS – This restaurant overlooks the garden.

KOKYU – This restaurant serves lunch and dinner.

HANANO – This restaurant serves lunch and dinner.

LOBBY LOUNGE – This café only serves lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s Wi-Fi will not be available from midnight to 5 AM on June 11th due to maintenance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8349 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5060 for adults and from JPY 2530 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Osaka Westin
  • Westin Hotel Osaka
  • Westin Osaka
  • The Westin Osaka Hotel Osaka
  • Westin Osaka Hotel
  • The Westin Osaka Hotel
  • The Westin Osaka Osaka
  • The Westin Osaka Hotel Osaka

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.