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The Westin Osaka

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Exterior
Creator video
32-inch LED TV with digital channels, TV
Meeting facility
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Place, Umeda Sky Building
    ‪1 min walk‬
  • Place, Kuchu Teien Observatory
    ‪1 min walk‬
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪68 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, Corner

Suite, 2 Single Beds, Corner | Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds, Corner

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

32-inch LED TV with digital channels, TV

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Double Beds

32-inch LED TV with digital channels, TV

Executive Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Westin Osaka

Along with 3 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Westin Osaka offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Westin Osaka. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features such as free WiFi in public areas and free train pick-up service, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • For dining with garden views, stop by AMADEUS, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine
  • Free train station pick-up and train station drop-off shuttle service
The Westin Osaka offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Osaka. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
AMADEUS – Overlooking the garden, this restaurant serves breakfast and lunch.
KOKYU – This restaurant serves lunch and dinner. Open daily.
HANANO – This restaurant serves lunch and dinner. Open daily.
LOBBY LOUNGE – This café only serves lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AMADEUS
  • HANANO
  • KOKYU
  • LOBBY LOUNGE

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. The listed breakfast fees apply for additional guests.
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

This property is closed from 8 November 2026 to 8 November 2026 (dates subject to change).
The following facilities or services will be unavailable from September 7 2026 to September 9 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 4 July to 4 July:
  • Swimming pool
The property will be renovating from 22 June 2026 to 30 June 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Hallway
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8349 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5060 for adults and from JPY 2530 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

The Westin Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Junxia

Liked: Cleanliness, amenities, property conditions & facilities
Location is good, service is great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very attentive staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel and location was great for walking.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room big and spacious. Very attentive staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Siew Ling Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Osaka station. Next to Umeda Sky building. Quiet away from the bustling
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Hotel Osaka is wonderful place when you travel to Osaka, services, facilities and location are the best!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Pua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect, service was amazing, clean and comfortable!!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
my husband and i really enjoyed our stay at the Westin Osaka. the staff were so kind, helpful, and professional. the hotel was beautiful and very clean. the surrounding area was great with many shopping malls and restaurants. we also liked the convenience of the free shuttle bus to the station upon our departure!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julio

Great stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

SUNG

Liked: Cleanliness, amenities, property conditions & facilities
Very very kind
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, the breakfast was wonderful, the location is easy to get to places of interest.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Dikran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and area.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, wonderful hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Liezle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, loved the breakfast buffet
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Mateo M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, property, and staff.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Clean room and large in scale.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

IL

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was out dated. Need renovation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kaho

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff I talked to was very helpful and pleasant including at the breakfast. I enjoyed my stay very much!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here for 2 nights. plenty of space for my family of 4 !
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Arash

Liked: Cleanliness, staff & service
It was all pretty basic, clean, nothing special. Only 2 bath towels in the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of service is excellent including staff. The breakfast is one the best I had so far.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff is always there if needed
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for 3 night it was excellent, room and hotel are clean staffs are very helpful and excellent service highly recommend definitely will stay here again
Stayed 3 nights in Oct 2024

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