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Supertel Inn & Conference Center

2.5 star property

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Photo gallery for Supertel Inn & Conference Center

Front of property
Lobby
Business Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Banquet hall
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
800 Laurel Street, Creston, IA, 50801
  • Place, Veterans of Foreign Wars Ballfield
    ‪11 min walk‬
  • Place, McKinley Park
    ‪1 min drive‬
  • Place, Holy Spirit Catholic Parish
    ‪2 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Business Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Business Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Executive Room, 1 King Bed with Sofa bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Supertel Inn & Conference Center

A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a microwave in a common area.
Supertel Inn & Conference Center offers 41 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Supertel Inn & Conference Center, you'll be within walking distance of Veterans of Foreign Wars Ballfield. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include newspapers, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • 11 minutes on foot from Veterans of Foreign Wars Ballfield and a 2-minute drive from Creston City Hall
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Supertel Inn & Conference Center. Free self parking is available.

This Creston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9 AM and at the weekend from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 9 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,500 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a first-night deposit at the time of booking for all bookings where payment for the stay will be made on site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Supertel
Supertel Creston
Supertel Inn
Supertel Inn Creston
Supertel Inn And Conference Center Creston, Iowa
Supertel Inn Conference Center
Supertel & Conference Center
Supertel Inn & Conference Center Hotel
Supertel Inn & Conference Center Creston
Supertel Inn & Conference Center Hotel Creston

Supertel Inn & Conference Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 226 reviews
Rating 8 - Good. 91 out of 226 reviews
Rating 6 - Okay. 31 out of 226 reviews
Rating 4 - Poor. 13 out of 226 reviews
Rating 2 - Terrible. 12 out of 226 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very clean makes you feel comfortable and it’s quiet that’s what you need in a good hotel
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Amenities
Room was a bit worn. Light bulbs out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people selling excellent service at a reasonable price.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Clean and very quiet, if I'm ever in the area again I would stay there.
Stayed 1 night in Aug 2017
Verified

4/10 Poor

CODY

Disliked: Amenities, property conditions & facilities
Very nice staff, but the beds and bedding were terribly uncomfortable.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
friendly
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

My stay was ok. No kleenex in the room. Toilet tissue wasn't the softest. No body lotion either. Breakfast closed down before 9.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly family management. Clean, if a bit dated. Ho hum breakfast.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities
Good parking, elevator, quiet. Charged and extra 20 for 2 beds when travocity showed the king room and the 2 queens cost the same.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Denwood

Liked: Cleanliness, staff & service
Met all requirements with brief manager help.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

XIJUN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor facility, not worth for the expense
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet was broken. The sink would not drain. There was a slight odor.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in the shower. Un-vacuumed floors. Stained furniture.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Some staff not nice, somewhat rude
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities

Disgusting

Bed was soft & hot, room very dated, rarely is there anyone by front desk, breakfast takes the prize for "the worst I've ever seen. Pathetic actually with no meat, no eggs, just a waffle & 1 type of "kids cereal". For $210 it is the worst value in my entire life & I travel a lot both domestic & foreign. When I called hotel direct, they wanted $330 for 1 night, had to go thru Hotel.com to get the "bargain price" of $210. No intention to ever go back there. Parking lot ful of Texas vehicles plus 7 shuttle vans. Almost looks like some type of illegal operation.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Aaron Salandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a safe hotel

Well I went to inquire about checking in at 12:45. A little early but parking lot was empty. I then noticed that this place was not just a hotel but had residents living there. It was not very clean and had some interesting people loitering around. I then tried to cancel my reservation as I did not feel comfortable staying there. They would not let me cancel , thus I had to dispute the charge on my cc.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Be careful of expedia reservations here!

We prepaid for a 2 queen bed room but they were sold out when we got there. We ended up with a single bed and a roll-away, which we declined for teen to sleep in the recliner! Since the room was the same price, it appeared we had no recourse!
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went next door for breakfast. Returned at 9:25 am to find someone else moved in our room and our belongings removed. Check out is 11:00 and check in is 2:00. Thought I was goi g to have to call police to get my belongings back. Very poor customer service. Plus no amenities.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed. Ended up paying over $200 for room that was damp and smelled very musty. USB charging plug did not work, the Direct TV kept losing its signal, there were no tissues in the room, not enough towels for two people, and only half a roll of toilet paper. There were also gnats in the room and common area. Expecting a real continental breakfast, there was only dry cereal, toast and bananas. And the vending machines and elevator were out of order. Would have expected issues like these for $80, but definitely not at $200. Do not stay here until they get these issues resolved!
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Michael

Disliked: Staff & service
The hotel owner changed the reservation and attempted to charge a higher price than what was reserved on Travelocity. He then refused to let us check in. I called Travelocity to resolve the matter and the owner was not honest with Travelocity representive and stated that I had cancelled the reservation. Two other hotel guest were in the lobby and will attest that I agreed to accept the modified reservation at the higher price.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Yploe

Liked: Staff & service
A bit rundown inside and out. I’ve never in my 54 years of life seen washcloths that were any color other than white at a hotel. They had dark blue..one had bleach stain on it. Using dark washcloths is for one reason only in our minds and most people’s certainly, to not remove stains...and keep using. They only provide cheap shampoo, and odd bar soap. Second day, no new shampoo.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing for the price
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Audri

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Older hotel but very clean. Breakfast selection was limited but did have a waffle station.
Stayed 1 night in Jun 2022

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