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Hotel Palazzo Papaleo

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Rooftop terrace
Front of property
Dinner served
Junior Suite, 1 King Bed, Balcony, Partial Sea View | Water view
32-inch LED TV with satellite channels, Smart TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Rondachi 1, Otranto, LE, 73028
  • Place, Otranto Cathedral
    ‪1 min walk‬
  • Place, Otranto Waterfront
    ‪1 min walk‬
  • Place, Otranto Castle
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View

Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Sea View

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Palazzo Papaleo

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking.
Hotel Palazzo Papaleo offers 9 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palazzo Papaleo. During your stay, you're just a quick walk from Otranto Cathedral. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Peccato di Vino
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Otranto Waterfront and Otranto Cathedral
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Palazzo Papaleo. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Otranto hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Peccato di Vino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Terrazza Papaleo – This rooftop bar overlooks the ocean and specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Uncovered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peccato di Vino
  • Terrazza Papaleo

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July to 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 September to 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)
  • Uncovered self-parking fee: EUR 20 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Palazzo Papaleo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number IT075057A100021276, LE075057015S0007164
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Hotel Palazzo Papaleo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 113 out of 148 reviews
Rating 8 - Good. 24 out of 148 reviews
Rating 6 - Okay. 7 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, amenities are excellent. Great location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

klotz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localisation, hôtel and service!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

John Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in historic center!

Highly recommend this charming, historic hotel! Elegant & very clean w/ superb staff & warm assistance w/ dinner reservations. Breakfast on rooftop terrace was ample & quite good. Will return with my husband!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was really good and staff were wonderful attending to our needs.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel with great service. Room with large and had an incredible fresco ceiling. We could not have been happier with our stay there
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice rooftop bar and area for breakfast. Great location, close to many beaches and restaurants
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top. Professional and helpful personeel, service is really of a 5* hotel.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the sea from rooftop dining and breakfast.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive, friendly a d helpful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and pleasant

Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Place to Stay in Otranto

Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, room comfort

Nice place good value for the Price

Nice hotel - extremly central placed. And good value for the Price. However not 5 stars - 4 maximum.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Only downfall was finding the hotel and getting parking , we parked car, bought ticket and then brought our bags to hotel and then staff explained where we could park locally free. Staff very helpful recommending restaurants etc. breakfast lovely, fresh fruit , pastries and more
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully situated behind the cathedral in the old centre of Otranto. The service is very good and the staff are kind and caring. Don't hesitate and stay in this Palazzo!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute gem. We loved everything about it. The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an exceptional experience

Truly authentic right next to cathedral. Quiet and intimate.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Staff, Location and Facility

This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
Rooftop bar
Baia dei Turchi
Crystal clear
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tammera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Town Otranto!

Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Staff, Location and Facility

This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and at breakfast were kind and helpful. I'll be back.
Rooftop bar
Baia dei Turchi
Crystal clear
Stayed 3 nights in May 2024

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