See all properties

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Free daily buffet breakfast
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Place, Hiawatha Park & Conservation Area
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn Orleans
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.7 out of 5, Good, 1,002 reviews
The price is €106
includes taxes & fees
6 Mar - 7 Mar
Quality Inn Orleans

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Ottawa East - Orleans by IHG gets high marks from our customers. During your stay, you're just a quick walk from Place D'Orleans Shopping Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 13 minutes by car from University of Ottawa and 15 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Judi

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are always nice, the lady who does breakfast actually recognized me from my last visit! Lol. The beds are comfortable and the room is always clean.
Stayed 2 nights in Nov 2025

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and friendly. The room size was well worth the money
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amenities in the hotel were great as well. Rooms were huge too.
Stayed 2 nights in Oct 2025

8/10 Good

sauda

Very good location
Stayed 4 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pumpkin contest
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Marcie

Stayed 1 night in Oct 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Sf

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpfull. Rooms are really nice and clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 1 night in Oct 2025

8/10 Good

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very good
Stayed 1 night in Oct 2025

10/10 Excellent

you-hsin, COQUITLAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mall close. no non slip
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay at **Holiday Inn Express & Suites Ottawa East - Orleans by IHG**. The hotel offers great comfort and excellent service. The **restaurant** was especially impressive — the breakfast was delicious, varied, and very well prepared. My **room was spacious**, clean, and comfortable, making my stay very enjoyable. The **front desk staff were extremely helpful and cooperative**, always ready to assist with a smile. I have just one small suggestion for improvement: in the **bathroom**, it would be very convenient to have a clothes hanger or hook installed on the inside of the door. Overall, this is a very good hotel that I would happily recommend and stay at again.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in its class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Women working at the continental breakfast were standouts.
Stayed 3 nights in Sep 2025

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Paule

Stayed 1 night in Sep 2025

Hotels

Flights