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Grand Hotel et Des Palmes

5.0 star property
VIP Access

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Photo gallery for Grand Hotel et Des Palmes

Interior
Creator video
Lobby
Lobby
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Via Roma 398, Palermo, PA, 90139
  • Politeama Garibaldi Theater
    ‪3 min walk‬
  • Teatro Massimo
    ‪5 min walk‬
  • Palermo Harbour
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior

Superior | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic

Classic | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Classic

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe

Deluxe | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Corner

Suite Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite Corner

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Prestige

Prestige | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Prestige

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Grand Hotel et Des Palmes

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel et Des Palmes. During your stay, you're just a quick walk from Via Roma. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Via Roma and 5 minutes on foot from Politeama Garibaldi Theater
  • Pets welcome free of charge
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, a library, and concierge services are also featured at the luxury Grand Hotel et Des Palmes. Parking is available for a fee.

This 5-star Palermo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Neobistrot & Bar – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette – On-site fine-dining restaurant. Open daily.
Overture Terrace – On-site sushi bar. Open daily.
Neobistrot & Mixology Bar – On-site cocktail bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 80; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Palmette
  • Neobistrot & Bar
  • Neobistrot & Mixology Bar
  • Overture Terrace

Things to do

  • Gym
  • Hot tub
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1856
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 33 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, room comfort
Hotel needs renovation.
Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The name of the hotel says it all, Grand. From the second you walk in you can feel the history and the elegance. Every member of the staff went above and beyond to make sure that my last two days in Sicily were perfect. Whether it was booking us a dinner reservation or bringing a complementary cake to my room for my girlfriend’s birthday they truly showed every bit of Italian hospitality. The rooms are phenomenal with huge showers and lots of natural light. We also ate at the restaurant here which was top three meals of our 2 week trip. Hope to be back soon.
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Stayed 2 nights in May 2025

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Room was spacious and very comfortable. The front desk was able to change my kids room from a double to a twin. That was very helpful and they did it with minimum disruption. The breakfast buffet was amazing. We had dessert at the restaurant and it was delicious. Walking around at night was slightly negative and the area is a bit dirty.
Stayed 1 night in May 2025

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, great service, centrally located
Stayed 3 nights in May 2025

10/10 Excellent

rami

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

MARIE, Washington Township

Stayed 4 nights in May 2025

10/10 Excellent

Maria

Stayed 2 nights in Apr 2025

8/10 Good

jimmy chih ming, woodcliff lake

Travelled with partner
Liked: Cleanliness
Not so easy to use power.
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Staff and service top notch!
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 8 nights in Apr 2025

10/10 Excellent

Jennifer, Rocky Hill

Beautiful building and interior. Staff was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.
Stayed 5 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

Wonderful hotel in a beautiful building immaculately maintained. Staff are unfailingly polite and kind and do all they can to make your stay pleasant.
Stayed 3 nights in Apr 2025

8/10 Good

Shubhamkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing concierge and bell desk

Great concierge by Vivienne ,great bell boy , however not a minute extra of late check out allowed , I was surprised since I have been a gold member of hotels.com since many years . There is no use of this membership
Stayed 1 night in Mar 2025

8/10 Good

antoinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in Palermo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and front desk staff, as well as restaurant./bar staff were wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2025

10/10 Excellent

rana

Travelled with family
Liked: Amenities
We had the absolute pleasure of staying at the Grand Hotel et Des Palmes in Palermo for two weeks in January 2025, and it was an unforgettable experience. The hotel's rich history as a former castle has been beautifully preserved, and its stunning architecture and decor only added to our enchantment. But what truly made our stay exceptional was the warm and welcoming staff. The entire front desk team and concierge were incredibly helpful and went above and beyond to ensure our comfort and satisfaction. Special mention must be made of Marina, who introduced us to some of the most authentic and wonderful local Sicilian gems, hidden away from the usual tourist trails. Her insider knowledge and passion for the region were invaluable, and we felt like we experienced the real Sicily thanks to her recommendations and professionalism. Bruno, too, was a huge help, assisting us in finding our way around the city and providing us with expert advice. His kindness and expertise made a significant difference to our stay, and we're so grateful to have had him as a resource. The cleanliness of the room was beyond our expectations, and the breakfast in the morning was complete and nutritional. What struck us most, however, was the hotel's reputation among the locals. Every time we mentioned the hotel's name to anyone in Palermo, their response was and full of fond memories. One business owner in a boutique I shopped at told me she got married 30 years ago in the hotel. Amazing place
Stayed 15 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel et Des Palmes

We enjoyed this hotel and if we come back to Palermo we would stay there again. The food was wonderful and the location is great for seeing some parts of the city.
Stayed 2 nights in Dec 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!!!

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk to sites and the Christmas markets. Great hotel and good food, all that was surpassed by the gr at staff. We have 6 rooms
Stayed 2 nights in Dec 2024