Hotel Basílica

4.0 star property
VIP Access

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Photo gallery for Hotel Basílica

Reception
Standard Double Room, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds
Courtyard
Duplex (Suite duplex) | 1 bedroom, premium bedding, down duvets, memory-foam beds
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Carrer de Can Troncoso 3, Palma de Mallorca, Illes Balears, 07001
  • Place, Plaza Mayor de Palma
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Place, Passeig del Born
    ‪6 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double Room, Terrace

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Duplex (Suite duplex)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Double Room, City View

9.4 out of 10
Exceptional
(51 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Basílica

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and a seasonal outdoor pool.
Hotel Basílica offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Basílica. During your stay, you're just a quick walk from Cathedral of Santa Maria of Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Cathedral of Santa Maria of Palma and Passeig del Born
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Basílica.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Basílica has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Basílica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Basílica Hotel
Hotel Basílica Palma de Mallorca
Hotel Basílica Hotel Palma de Mallorca

Hotel Basílica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 544 out of 608 reviews
Rating 8 - Good. 58 out of 608 reviews
Rating 6 - Okay. 4 out of 608 reviews
Rating 4 - Poor. 1 out of 608 reviews
Rating 2 - Terrible. 1 out of 608 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, amazing staff, great breakfast, rooftop pool has an iconic view, a must stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great rooms but most of all, amazing service. Highly recommended to stay at hotel Basilica
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding. Facilities amazing. Staff really kind. Luxury.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities
Super clean, lovely hotel and helpful staff. Amazing location, only 15 min walk max from anything in Palma. Welcome drink and rooftop pool are a bonus too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on a quiet street in Palma, but super close to all the best restaurants and bars. Rooms were clean and hospitality of everyone was great. Would definitely stay here again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept property. Great location. Amazing breakfast!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff cleanliness everything was excellent extremely welcoming
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a gorgeous city.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities, beautiful décor and excellent service.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and greeted us with a smile and glass of Cava! Room was lovely and clean, I would recommend staying here.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly lovely clean comfortable rooms and spotless communal areas. Complimentary Minibar was great addition.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a lovely stay, with friendly staff.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay thanks to the staff

For the kindness of the staff and the location I give a full 100%. Nice hotel, perfect king Size bed with high mattresses. I will definitely go back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small but clean with free mini bar and daily water.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly staff.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

devoja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lovely staff!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Paul Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, wonderful and helpful staff.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Marie

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, welcoming staff, wonderful location
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Sherin

Liked: Cleanliness, amenities, property conditions & facilities
Room an People were nice. Breakfast was good. But the warm water was not working and it was very loud in the room next to the stairs to the roof.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Located in an excellent location, great staff and facility
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hengameh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 👌 Amazing service and breakfast.
Stayed 12 nights in Feb 2025