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Hilton Garden Inn Palo Alto

3.0 star property

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Lobby
Exterior
Lobby
Lobby

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Pool

Explore the area

Map
4216 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪4 min drive‬
  • Stanford University
    ‪5 min drive‬
  • Stanford University Medical Center
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

City view

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

City view

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Palo Alto

Hotel with an indoor pool, near San Antonio Shopping Center
This hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Palo Alto. During your stay, you'll be within walking distance of San Antonio Shopping Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Kitchen at Palo Alto
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from San Antonio Shopping Center and a few minutes from San Andreas Fault Trail
  • Cats and dogs welcome for a fee
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Kitchen at Palo Alto – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self-parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 55 out of 1008 reviews
Rating 2 - Terrible. 53 out of 1008 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Amenities
Having a restaurant on-site was very convenient and we enjoyed dining there. Staff were courteous and so glad reservations were made at this hotel - plan to stay again soon!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergii

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, looks very fresh. We stayed as family only 1 night but underground parking with Ev charger and elevator made it very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way the rooms look
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was helpful and friendly.
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room. Quiet

Pretty nice compared to last place we stayed at down the street. Here for business. It was surprisingly quiet (we don’t live in a city) and the people were friendly. Will come again next time we have to stay in Palo Alto
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Santiago

Stayed 1 night in Mar 2025

10/10 Excellent

Valentino

Stayed 1 night in Mar 2025

10/10 Excellent

Valentino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very day
Stayed 1 night in Mar 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonja

Liked: Property conditions & facilities
It’s nice to know what to except. I’m never disappointed. Like the horrible Nest Palo Alto.
Stayed 1 night in Mar 2025

10/10 Excellent

Valentino

Stayed 1 night in Mar 2025

6/10 Okay

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities
Heard the people above us all night. Sounded like the roof was caving in!!! Night a quiet restful place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Estella

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Slept like a baby. Mattress was good compared to others hotels. Breakfast available where you don’t have to leave the hotel so early in the morning. I highly recommend it
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 2 nights in Feb 2025

10/10 Excellent

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient hotel restaurant. Safe underground parking, but they charge $20 for parking.
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We did not enjoy being woke up at least three times by the front desk throughout the night due to noise complaints that were NOT coming from our room. That definitely made for a terrible experience. The gentleman apologized at the midnight visit. Doesn't give us or our kids their sleep back. Also everything was very expensive, bag of Chez its (small snack size) was $7 - seems like a lot.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Xuanming

Travelled with family
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025