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Hotel Keen

3.0 star property

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Photo gallery for Hotel Keen

Front of property
Premium bedding, desk, iron/ironing board, free WiFi
Reception
Restaurant
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
425 High Street, Palo Alto, CA, 94301-1621
  • Place, Stanford Theatre
    ‪2 min walk‬
  • Place, Stanford University
    ‪5 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.8 out of 10
Good
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Keen

Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out, a communal living room and a porter/bellboy are on-site. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Keen. During your stay, you're just a quick walk from Stanford University. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include multilingual staff, a lift and a communal living room
  • Steps from Silicon Valley and 6 minutes on foot from Stanford University
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 298 out of 737 reviews
Rating 8 - Good. 251 out of 737 reviews
Rating 6 - Okay. 105 out of 737 reviews
Rating 4 - Poor. 50 out of 737 reviews
Rating 2 - Terrible. 33 out of 737 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, always a good stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CARLOS DARIO

Liked: Cleanliness, staff & service, amenities
Love this hotel excellent staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tight but we loved our stay!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Clean, good location, helpful staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the price. Only issue was there was a bar next-door open till 2 AM and I could hear the music.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kamonporn

Liked: Cleanliness, staff & service, amenities
Cute, small space but nice design, parking next door gotta look out for the signs. Very good location if you like to eat, good restaurants all around
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ernest

Great place to visit
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Hotel Keen is exceptional. Fulfilled all of my requests during my stay.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Briana

Liked: Cleanliness
Room was extremely small, and walls were thin but it was very convenient and close to everything.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities
Clean, tiny room; great wholesome breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small hotel but located in the prime location of downtown Palo Alto. Perfect for a short stay and if you don’t plan on staying in the room for a prolong amount of time.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a slight cleanliness issue in the bathroom, otherwise great room and stay for the value!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, easy and super friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Osman

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Julie

Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wolfgang

Nice small hotel central location
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great location. Small Rooms. Good value. Can’t check-in till 3 PM is a little inconvenient.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christi

Liked: Cleanliness, amenities, property conditions & facilities
First, stay alert, because if you blink you will miss it! We drove past it twice because we didn't see it. But once we found it, we were pleasantly surprised. It's a quaint, vibey little hotel within walking distance to great downtown restaurants and entertainment. Yes, the rooms are small, but it was clean, had everything we needed, and the bed/pillows were extremely comfortable. Plus, breakfast is included and there's free parking across the street on weekends. It's a great hotel for the price. One note, it says it's a pet friendly hotel, but there's nowhere for dogs to relieve themselves outside, which is a problem. That's the only reason I gave four stars instead of five.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, location
Stayed 3 nights in Oct 2024