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Hotel Keen

3.0 star property

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Photo gallery for Hotel Keen

Front of property
Reception
Premium bedding, desk, iron/ironing board, free WiFi
Free daily continental breakfast
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
425 High Street, Palo Alto, CA, 94301-1621
  • Place, Stanford University
    ‪3 min walk‬
  • Place, Stanford Shopping Center
    ‪3 min walk‬
  • Place, Stanford Stadium
    ‪19 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.4 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Keen

Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out, a communal living room and a porter/bellboy are on-site. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Keen. During your stay, you're just a quick walk from Stanford University. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include multilingual staff, a lift and a communal living room
  • 6 minutes by foot from Stanford University and a 4-minute drive from Stanford Stadium
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 281 out of 711 reviews
Rating 8 - Good. 246 out of 711 reviews
Rating 6 - Okay. 104 out of 711 reviews
Rating 4 - Poor. 50 out of 711 reviews
Rating 2 - Terrible. 30 out of 711 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small hotel but located in the prime location of downtown Palo Alto. Perfect for a short stay and if you don’t plan on staying in the room for a prolong amount of time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dawson

Stayed 3 nights in Dec 2025

10/10 Excellent

Giacomo

Stayed 1 night in Dec 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities
We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed
Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Great place to visit
Stayed 1 night in Nov 2025

10/10 Excellent

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a slight cleanliness issue in the bathroom, otherwise great room and stay for the value!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Ann, Wayne

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great location. Small Rooms. Good value. Can’t check-in till 3 PM is a little inconvenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2025

6/10 Okay

christi

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Lilach

Stayed 1 night in Aug 2025

8/10 Good

Dana

Liked: Staff & service
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
Stayed 3 nights in May 2025

6/10 Okay

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities
There were lot of noise early in the morning around 5 am, I think staff was setting up breakfast at the common area. It was super noisy and inconvenient to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jun 2025

10/10 Excellent

Yanine

Stayed 1 night in Jun 2025

6/10 Okay

Edwin

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Xxx
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025