The woman who checked me in was nice and helpful, and parking was free, which is always a plus. The problems started once we got to the room. The floor was slimy and sandy—some sand is understandable since the property is on the beach, but the entire floor felt dirty. It was also warped, almost like it was ready to fall through. On top of that, 2 out of 3 of the complimentary shower bottles were completely empty.
The bed was comfortable enough to get some rest, but the A/C system was strange and didn’t seem to work properly. After several minutes of fiddling with it, I finally got the fan to blow and cool the room down slightly, but it never actually got cold.
The worst part came when the fire alarm went off in the middle of the night. I jumped out of bed, woke my wife, told her to grab our 7-month-old, and rushed outside, other people were outside panicking. At the office, there was no staff at the front desk or anywhere on the property. Even after the fire department arrived, inspected the building, and shut the alarm off, staff were still nowhere to be found—even though the front desk was lit up and open.
I was shocked there was no one on duty to handle this situation. If it had been a real emergency, the outcome could have been far worse. Thankfully, it was only a false alarm, but overall this was a very disappointing and unsettling stay.