Best Western Plus Panama City Hotel

2.5 star property

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Photo gallery for Best Western Plus Panama City Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Panama City Mall
    ‪8 min walk‬
  • Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Panama City Marina
    ‪7 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Panama City Hotel

Hotel in Panama City with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. 45-inch LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Panama City Hotel. During your stay, you're just a quick walk from Panama City Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from Panama City Mall and a 2-minute drive from Linos Park
Best Western Plus Panama City Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Best Western Plus Panama City Hotel also features laundry facilities, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Panama City hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Best Western Plus Panama City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 832 reviews
Rating 8 - Good. 196 out of 832 reviews
Rating 6 - Okay. 87 out of 832 reviews
Rating 4 - Poor. 49 out of 832 reviews
Rating 2 - Terrible. 53 out of 832 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jnya

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very nice & check in/out went very smoothly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

TITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dehumidifier doesn’t run continuously, so every time you leave and come back the room smells like mold and musky. Reminded me of a sailboat’s cabin that hasn’t been opened in a while. We figured it was only a 3 day weekend and they were fully booked, so we didn’t bother to complain. But by day 2 I started getting headaches and congestion, it cleared up 2 days after I got home. Breakfast was a disappointment. Hallways really need to be shampooed, they are nasty.
Stayed 2 nights in May 2025

10/10 Excellent

Slay Bible

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property! Breakfast was excellent!
Stayed 3 nights in May 2025

10/10 Excellent

Meybel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tonya

Stayed 2 nights in May 2025

8/10 Good

Kimberly

Stayed 2 nights in May 2025

2/10 Terrible

Mefretta

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was the worst experience I've ever had in Panama City Florida. We arrived at the hotel around 9:25 PM after a day of shopping and relaxing at the beach. When we entered the room (room 325) the floor was filthy and the bathroom including the shower was disgusting. We had to clean the shower ourselves before using and lay towels on the floor because it was so dirty. Only two of us was able to shower, then one of us got into bed and discovered the bed was wet. I immediately called the front desk and asked for clean sheets. When the reception came to the room, she discovered the mattress was soaked through. Both attendance from the front desk came up took photos and apologized but unfortunately, they had no other room available. There was no way the four of us could sleep in one unused bed. It was completely unacceptable. I asked for a full refund, but they said they had to contact the manager. When the receptionist called back to let me know what the manager said he was only willing to offer a 50% discount which was insulting considering the condition of the room. I decline and ask the manager to call me directly, but he never did. We ended up leaving the hotel around 11p.m. which was a four-hour drive. I immediately contact corporate and left a message for them to give me a call and they stated that the managers said he was only willing to give 50% off unacceptable. Now I'm taking this matter to the next step.
Stayed 1 night in May 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

sabrina, wewahitchka

Stayed 1 night in May 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mccoy

Liked: Cleanliness
Very clean hotel and staff is very friendly and hospitable. Breakfast is delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Katrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities
Excellent breakfast... Outstanding service
Stayed 1 night in May 2025

10/10 Excellent

Lei

Travelled with partner
Liked: Property conditions & facilities
The water tank of the portable dehumidifier is full with mole growing in the water. Apparently it has not been cleaned for days. It is a health hazard for some people.
Stayed 1 night in May 2025

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with welcoming and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Matworya

Stayed 2 nights in May 2025

10/10 Excellent

Katrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaniness was not up to par

The hotel was good and the breakfast was delicious. The bedding was not up to par, sheets underneath the top layer sheets were stained, a layer of blood and dirty. This was found on the last day of our stay and we quickly informed the front desk as we departed from our last stay at the hotel. It was not a good experience to know that our two night stay bedding was not throughly cleaned.
Stayed 2 nights in May 2025

6/10 Okay

Bella

.
Stayed 1 night in May 2025

10/10 Excellent

Ceaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rocio

Liked: Staff & service, property conditions & facilities
The ladies at the front desk are really nice and helpful
Stayed 1 night in May 2025

10/10 Excellent

Mareesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the last minute they were able to accommodate me and my family
Stayed 1 night in May 2025