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Sugar Sands Beachfront Hotel, a By The Sea Resort

2.0 star property

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On the beach, white sand, snorkelling, surfing
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations) | Iron/ironing board, free WiFi, bed sheets
Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations) | Private kitchen | Fridge, microwave, oven, stovetop
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Terrace/patio
Children’s play area – outdoor

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Pool
  • Parking included

Explore the area

View in a map
20723 Front Beach Rd, Panama City Beach, FL, 32413
  • Carillon Beach
    ‪4 min drive‬
  • Rosemary Beach
    ‪8 min drive‬
  • Pier Park
    ‪10 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪26 min drive‬

Room options

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Sleeps 8
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations) | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

7.8 out of 10
Good
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront

Classic Room, 2 Queen Beds, Kitchen, Beachfront | Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront

7.6 out of 10
Good
(33 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations) | Iron/ironing board, free WiFi, bed sheets

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 6
  • 2 King Beds, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations) | Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sugar Sands Beachfront Hotel, a By The Sea Resort

Family-friendly beachfront location with outdoor pool
At Sugar Sands Beachfront Hotel, a By The Sea Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkelling. Housekeeping is available on request.
Sugar Sands Beachfront Hotel, a By The Sea Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature an iron/ironing board. Rooms open to balconies. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Televisions come with cable channels. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sugar Sands Beachfront Hotel, a By The Sea Resort. During your stay, you're just a quick walk from Panama City Beaches. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, laundry facilities and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the beach
  • Steps from Panama City Beaches and 5 minutes by car from Carillon Beach
As a guest of Sugar Sands Beachfront Hotel, a By The Sea Resort, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The family-friendly Sugar Sands Beachfront Hotel, a By The Sea Resort also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Panama City Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.
  • Resort fee: USD 14.98 per accommodation, per night
The resort fee includes:
  • Beach access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sugar Sands
Sugar Sands Inn
Sugar Sands Inn Panama City Beach
Sugar Sands Panama City Beach
Sugar Sands Sea Panama City Beach
Sugar Sands Sea
Sugar Sands By The Sea
Sugar Sands Beachfront Hotel a By The Sea Resort
Sugar Sands Beachfront Hotel, a By The Sea Resort Hotel

Sugar Sands Beachfront Hotel, a By The Sea Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 139 out of 1008 reviews
Rating 4 - Poor. 63 out of 1008 reviews
Rating 2 - Terrible. 86 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area could use some updates. Having a few tables/chairs/umbrellas would have been much better. The cushions on the lounge chairs needs to be updated as well. All else was great. I was skeptical of booking, but it turned out to be a nice clean and quite stay.
Stayed 1 night in Jun 2025

4/10 Poor

Cody

Disliked: Cleanliness, amenities, property conditions & facilities
You can’t expect much for a cheap hotel but this place was nasty, infested with roaches, the parking was horrible, elevators were so slow you you walk to the top faster? Plus they charged a $45 “resort fee”. Never again.
Stayed 4 nights in Mar 2024

8/10 Good

Amberly

Liked: Cleanliness, staff & service, property conditions & facilities
The TV service was glichy. Staff was amazing and helpful. Had one night of loud music beside us but overall good experience and would stay here again. Super easy beach access.
Stayed 1 night in Jun 2025

8/10 Good

Theresa

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Kendra

Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was cemented in and the elevator was broke they put us on the 5th floor. Was told money would be refunded then they refused too
Stayed 2 nights in May 2025

8/10 Good

Tangy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great shape great location great people
Stayed 1 night in Jun 2025

2/10 Terrible

Doris

Travelled with family
Need refund did not stay there they transferred us to another hotel and was billed there because there elevator was tore up
Stayed 2 nights in Jun 2025

2/10 Terrible

Doris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay there the elevator was torn up do not pay this they transferred me to another hotel and I was billed there
Stayed 1 night in Jun 2025

10/10 Excellent

Erran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, great view, quick easy access to the beach. The staff is very nice and accommodating. The property was kept clean. Can't beat it for the price. Updates for the units with new floors and no carpet is great. One suggestion for emerald suites: Get new cook wear and cooking utensils. Pan liners were flaking off, spatulas were probably used on the outside grill. Need a small to medium size dining table to sit at. As always thank you for a great stay!
Stayed 3 nights in Jun 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Liked that it was right on the beach. DIDN'T like that I had to stay in a top floor room, instead of the bottom floor walkout room that I booked and paid for. I was told AFTER arriving that it was Expedia's fault for overbooking.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Sanaya

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This place felt dingy, most stuff was broken going in, and the elevator was broken. The staff was kind only good part about this hotel. Our room overlooked the ocean which was stunning but it just felt dingy.
Stayed 3 nights in May 2025

10/10 Excellent

Jarek

Stayed 3 nights in May 2025

6/10 Okay

mercedes, odessa

Travelled with family
Liked: Cleanliness, staff & service
I believe it was extremely overpriced. For what we received the staff was amazing. The property you could tell it was an old property that had been updated but not in a great way.
Stayed 1 night in May 2025

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was not working! 66 years old on the 4th floor. They said they texted me but I didn't receive it. Chairs on balcony need replacements. They are cracked and difficult to sit in. Parking area was not clean.
Stayed 2 nights in May 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness
Good pace
Stayed 7 nights in May 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely beautiful and clean, the staff was friendly, and what a great location. The elevator in our building was down but they offered everyone a person to bring their luggage up. Only odd thing is, there's no ice machine, you just have to buy a bag of ice from them.
Stayed 3 nights in May 2025

8/10 Good

Ever Stanley Amaya

Travelled with family
Disliked: Property conditions & facilities
We stayed for the Memorial Day long weekend. The Staff gets 10/10 very friendly and nice. The condo we stayed at was good. Very spacious, two full bed, a bunk bed and a sofa bed, the kitchen and the balcony. It was an overall good place, however, the stove and the oven were dirty. It looked like they had "tried" to clean it but failed at it. The shower handle had mold like it hadn't been cleaned for a long time and needed to be replaced. The shower head also had mold, I almost showered with water mixed with the mold the was being washed with the water pressure once the focet was opened. Thank God I noticed it on time was able to clean it. I think the maintance and the housekeeping team should do a better job. Or the owner themselves should pay attention to these type of issues.
Stayed 2 nights in May 2025

8/10 Good

Gary B

Liked: Cleanliness, staff & service
All good
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Amenities
I only stayed for a night so the kinda worn down building wasn't too much of an issue, but this building definitely needs some touching up. Let me say being right on the beach is a MAJOR perk. And I had a room facing the Gulf so the view was incredible. The room itself had a funky smell when I walked in and the whole property could be updated / renovated. But if you need to rest your head for a night, it's not a bad spot.
Stayed 1 night in May 2025

10/10 Excellent

********

Stayed 3 nights in May 2025

6/10 Okay

Janie

Stayed 4 nights in May 2025

8/10 Good

Nicole, Stockbridge

Liked: Cleanliness, staff & service
The elevator is broken. That’s a huge inconvenience for unloading and loading. 4 flights of stairs. They notified me via text when I was half way there. No available rooms in thr building with
Stayed 2 nights in May 2025

6/10 Okay

Debbie

Travelled with partner
Disliked: Amenities, property conditions & facilities
We got a rate for half the price than other guests were paying that booked direct so it's hard to complain, but it we had paid full price I would be disappointed. The pictures we not accurate and I was led to believe my condo had a sitting area but it did not, just 2 beds. The pictures we not clear. Also the wording of fully stocked kitchen as also false advertising for our unit. So many things were missing and the property did not respond to my request, so we had to go to Dollar General to buy so many things a kitchen unit should already have! Drinking glasses, wine glasses, coffee mugs, no sharp knives, no paper towels, salt pepper, coffee filters, blender, fry pan, large bowls, wine opener, etc. When I book a condo with kitchen, it's intentional that I am going to cook daily! Also they advertised a bbq grill but they were worse than you'd find camping and you have to supply your own coals. Rental properties should have gas grills only! Plus provide grilling utensils. Lastly, no screens on windows so when you want fresh breeze and no A/C, you get bugs! The positive notes I can add was the staff was very kind under the circumstances of complaints they have to receive. It's a 5 story building and both units elevators were not working and so many elderly were staying there. Being right on the ocean is a great bonus and the pool conditions were great with lot's of comfortable lounger chairs.
Stayed 4 nights in May 2025