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Country Inn & Suites by Radisson, Pella, IA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Pella, IA

Lobby
Indoor pool, pool loungers
Lobby
Exterior
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
315 Roosevelt Road, Pella, IA, 50219
  • Place, Central College
    ‪14 min walk‬
  • Place, Historical Village, Vermeer Windmill & Scholte House
    ‪2 min drive‬
  • Place, Pella Regional Health Center
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Pella, IA

Hotel in Pella with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Country Inn & Suites by Radisson, Pella, IA offers 69 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Premium satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pella hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Pella, IA. During your stay, you'll be within walking distance of Central College. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • 14 minutes on foot from Central College and a 2-minute drive from Central Park
As a guest of Country Inn & Suites by Radisson, Pella, IA, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1023 square feet (95 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly Country Inn & Suites by Radisson, Pella, IA. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Pella, IA was completed in May 2020.
Guests are served a free buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,023 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Carlson Pella
Country Inn Carlson Pella
Country Inn Pella
Pella Country Inn
Country Inn & Suites By Carlson, Pella Iowa
Country Inn Suites by Radisson Pella IA
Country Inn & Suites by Radisson, Pella, IA Hotel
Country Inn & Suites by Radisson, Pella, IA Pella
Country Inn & Suites by Radisson, Pella, IA Hotel Pella

Country Inn & Suites by Radisson, Pella, IA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 571 reviews
Rating 8 - Good. 184 out of 571 reviews
Rating 6 - Okay. 48 out of 571 reviews
Rating 4 - Poor. 29 out of 571 reviews
Rating 2 - Terrible. 11 out of 571 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Thank you!
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Stayed 1 night in Sep 2025

6/10 Okay

Holly

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Okay

Staff was not friendly. Hotel was decently clean and kept well. Also, any phone number you find online does not work.
Stayed 2 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

john

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort

Comfortable room

All in all it was pretty good. Only a couple small complaints. Light was burnt out inside the room door. Weekend breakfast only last 2 hrs, was crowded.
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located right off the highway. The staff was very nice. Our room was great, with the exception of a few things; a missing lamp shade, sink bowl had a bad caulking job. Bathroom floor needed to be cleaned around the edges. Overall, beds were comfy, breakfast was good, and the room was clean other than the bathroom floor..
Stayed 1 night in Aug 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

8/10 Good

Charles, burlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was put away early in the morning despite asking the front desk lady twice what time it was over because we had a very late check in and wanted to sleep in a bit the next morning. Other than that the place was perfect for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great place, we felt safe with our kids and felt welcomed by the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Honie

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying here and exploring Pella. Don’t miss de scoop for ice cream! Room was clean, friendly staff, great breakfadt
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to free way. Pella is a cool town to visit too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realaxing stay! Everything looked brand new & staff was friendly. Comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Lexxis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible customer service

I would give zero stars if I could. This was one of the worst hotel experiences I’ve ever had. The room above us was incredibly noisy all night—constant stomping, banging, and pacing for hours. It sounded like a herd of elephants, and we got little to no sleep. We reported the issue multiple times to the front desk, but the staff did absolutely nothing to resolve it. No follow-up, no room change, no apology or ear plugs—just a dismissive attitude and poor customer service. It felt like they couldn’t care less about guest comfort or basic hospitality.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Very disappointing.

Both myself and my client experienced bizarre credit card charges far exceeding what we paid through Hotels.com. Weeks later it still is not resolved which leads me to believe it's part of their business practice to overcharge corporate or business clients in the hopes they will not review their costs. The staff that works the front desk was sometimes great and helpful. This was not consistent, as other staff was seemingly very inexperienced and emotionally volatile. From arguing with and shouting at my client to our team waiting for service while overhearing a young woman complaining loudly about her boyfriend and relationship on a personal call in the lobby.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointing

Very disappointed in this hotel. Checking in was fine and the service was nice. The hallways and room smelled musty but it's an old hotel so I thought OK. However, we found dark stains on the bedsheets in the room when we arrived. The sheets smelled clean but there's no excuse for putting obviously stained sheets on the bed. How was that missed? I told service and they offered to upgrade our room but I thought changing sheets was sufficient. Sleeping was fine, it was nice and quiet. However, we woke up with scratchy throats and headaches. My partner has mold and chemical allergies and so we checked the AC unit in the room and found that neither the particle filter or the inside of the unit had been cleaned. We found a black crust on the grille inside the AC. We told the service desk and they sent someone to clean the unit but it did not help, and the unit started blowing black debris into the room and on the bed. The janitor service was out so we were told the unit could not be deep-cleaned. We should have left but didn't have another option for hotels that night. We felt worse the next day and checked out a day early to go to a different hotel. So, overall, the service was decent but the cleanliness and upkeep of the room was poor. It looked like their AC units hadn't been cleaned in a long time- they need to be deep cleaned or replaced. If you have allergies BEWARE of this hotel. Overall, I think this hotel is overpriced for what you get and can't recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a great breakfast area
Stayed 2 nights in Jul 2025

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good property, but the AC in the gym area did not work, so it made working out very hot. I also got notification via text that check out time was noon, but then was rushed out of my room, kind of rudely, by housekeeping, at 11am.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, pleasant and comfortable stay!

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

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