2/10 Terrible
Michelle, Maplewood
Travelled with group
16 Jan 2026
Disliked: Cleanliness, amenities
so many things - I have stayed at Country Inn & suites in other cities- this did not live up to what I have experienced at other locations. The room was not 'clean' the carpet had not been cleaned/or vacuumed very well. I in part chose this hotel for the pool/hot tub there was no notice that the hot tub was out of order so that was disappointing. Breakfast was a mix of cold cereal, a microwaveable sandwich you get at a gas station, fruit and bread/rolls. There was no ice in the ice machine and the only one I found was on the first floor. We were trying to leave in the morning, came out of the elevator and 2 housekeepers had their carts blocking the hall/elevator and didn't even make an attempt to move them or let us get by. Tried to shower in the morning and there was no knob to turn the shower on, apparently you had to pull down a piece inside the spout to activate the shower head, I have never seen this before. I was very disappointed with our stay at this hotel.
Michelle
Stayed 1 night in Jan 2026






















